Very friendly Attentive staff

All good

when I arrived they had changed my room that I initially booked to a different room by the kitchen and stairs so it was very noisy. they hadn’t informed me of this so I agreed to the change. the room opposite me had 3 male guests who left the door open and were talking loudly with the TV and music on. I heard multiple knocks on my door around 7pm and felt extremely uncomfortable as a solo female traveller alone. I requested to change rooms and they informed me the hotel was fully booked out (I guess they changed my initial room booking to accommodate for other guests who wanted to book for 2 beds for my initial twin room). I decided to leave the hotel and move to a place I felt more secure and requested a refund, which they told me they could only refund for my second night, I reluctantly agreed. the manager reached out to me on WhatsApp to apologise for the situation and organise a refund, however till this day i still never received it. I know the situation was out of their control but it was a extremely disappointing and not handled well by the staff.

Great stay, Clean room & comfortable bed. Wonderful & accommodating staff! Central location.

Breakfast was so-so. Could offer options.

Location is great! Walking distance from everything. Staff is friendly and helpful. You are able to pick the time you want to have breakfast (7am-10 am I believe). Check in and check out was super fast. They have a person in the front desk 24/7. Whatsapp chat resposes are fast. It was very clean. I would stay again.

Everything was great!

The room without window. It should be clearly mentioned in the room description.

Comfortable bed, hot shower, nice staff

The noise in the night was really bad and I'm used to sleep in noisy places. The window has no sound proofing at all and there are clubs that play really really loud music just down the street. It was almost impossible to fall asleep. One of the power outlets didn't work. There were some small ants walking on the wall.

Staff was super friendly and caring. Room was nice and clean as expected, but beds were uncomfortable.

Noise level at night. you can hear music playing from bars along the nearby street.

Was balanced and delicious

N/A

Staff

Excellent value for a private room and bath, with breakfast included. The location is well situated in the circunvalar and city center, and the bus station to other areas is only a short taxi away.

The only issue I had was a very inconsistent amount of hot water in the shower, but it was otherwise lovely.

The staff was exceptionally cordial and nice. They made sure your needs were being taken care. Breakfast was good and tasty.

Everything was fine.

I received a very warm welcome and was offered a cup a tea, a nice touch. The room was lovely, as were the common areas.

The evening receptionist had a group of about 10 friends in for dinner in the common area. I mentioned the noise to her at 8:30, and she assured me they would be leaving within a half hour. They stayed until 9:45, which was not conducive to having a relaxing evening. As mentioned by other guests, the staff were not always aware of how their voices carry and sometimes talked loudly through the day and the eveing. I had booked two nights for the following week and ended up cancelling my booking.

Nogal Hostel offers modern and clean facilities, centrally located from well-rated restaurants and bars at walking distance. The staff was also very friendly and accommodating. The breakfast, which was included in our stay, was tasty and filling. More details from our stay: My friends and I occupied 3 private rooms and had the hostel almost to ourselves, making our experience very familiar and comfortable. Personally, I stayed in a Private room with Shared bathroom. The room was large with closet space, fan, TV and it was warmly illuminated and decorated. The bathroom was easily accessible (next door), was always clean, and offered a hot shower with strong pressure. A great stay overall.

Our stay was perfect for our needs. If you're looking for a party and social hostal, maybe there are other options. However, if you want to stay in a hostal that is clean, modern, centrally located to go out and get a good night sleep after, this is the place!

Room was very clean and large. Close to the shared bathroom. Breakfast was great and freshly prepared with clean and bright dining area.

Could only see 1 bathroom on floor I was on and was occupied a couple of times. Not sure how many rooms that one was shared with but perhaps not enough

great location

bring earplugs because clubs nearby are loud until very late and you can hear it all. Hotel itself is also fairly loud with creaky stairs and people talking.

very clean hostel and good position

we had a room at first floor and it was quite noisy. you can hear all the people that use the noisy wooden staircase and I woke up because of the alarm active in another room. breakfast is quite basic, could be improved (like offering at least a juice and/or a tea instead of coffee)

the staff was very nice, the place is comfortable and one of the best locations in pereira. I just don’t rate with a 10 because of the accessibility for all the rooms is mandatory to take stairs.

The place was perfect after many nights in hostels. It was private, quiet, clean and even spacious - just what I needed. The Netflix on TV was a bonus.

Breakfast was simple, but good. Arepas with eggs, fruit and coffee. Very friendly staff, they genuinely seemed to care about my wellbeing. Great location, close to nightlife. Great value.

Mattress wasn't that soft, but this seemed too be common in Colombia. Having to turn in key and be let back in when coming and going. Not much else.

The place is well located. The rooms were as described, clean, quiet and confortable.

The place was great! Very comfortable and clean. The staff was very friendly and welcoming. I had to work one day and the wifi was great. Location was near all restaurants and walking distance from a lot of things.

The breakfast was not that great.