Apartment in Surfers Paradise
5 guests · 2 bedrooms · 2 baths
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Outdoor Cooking
Family friendly
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Surfers Paradise
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Excellent location
Na
7 / 10Good·Oct 2026
Location, space, view, facilities.
Wet floors from humidity. Showers hot/cold while using.
9 / 10Outstanding·Oct 2026
We loved the location and the accommodation/ pool was so relaxing
Nothing was all perfect will definitely be back
6 / 10Average·Nov 2026
The location is excellent . that's why I booked it, but
Disappointing service and unnecessarily difficult check-in
Although the location is magnificent, I would not recommend staying here based solely on the poor customer service we received throughout our stay.
From the start, communication was a struggle. Customer service was unhelpful and difficult to understand. The key collection process was incredibly disorganized, involving two different potential collection locations. We eventually settled on a lockbox, but getting access to it was a nightmare because the process was not explained well at all. To make matters worse, they easily could have just left a lockbox directly at our actual location to save us the trouble.
Once inside, the issues continued. We couldn't find the air conditioning remote, so we called for help. No one was able to assist us until the following day, only to tell us that the instructions for the AC were inside a cupboard.
Finally, check-out was just as inconvenient. There is nowhere to leave your luggage if you have a later flight. Ironically, the staff at the apartment building next door were far more helpful than our own hosts and kindly allowed us to store our bags with them.
The service was entirely lacking, and it ruined what should have been a stress-free trip.
$$$$
Top rated by guests
8.1Excellent
(1,127 Ratings)
"Excellent location"
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