Hotel Canandaigua, Tapestry Collection By Hilton

Hotel Canandaigua, Tapestry Collection By Hilton Hotel in Canandaigua Lake

About this hotel

Nestled in Canandaigua Lake, this attractive hotel for $85 per night is a great choice for your next break. Situated in Canandaigua, 4.7 km from Sonnenberg Gardens Mansion State Historic Park, Hotel Canandaigua, Tapestry Collection By Hilton features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a shared lounge.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Canandaigua Lake, NY

Nearby attractions

The Strong National Museum of Play

25.72 miles

Highland Park

24.78 miles

Genesee Country Village & Museum

32.37 miles

Memorial Art Gallery

25.61 miles

Hotel Canandaigua, Tapestry Collection By Hilton

4.0

Good(67 Reviews)

Hotel in Canandaigua Lake, NY

4-Star Hotel

Reasons to book

Great for pets

Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Canandaigua Lake, NY

Nearby attractions

The Strong National Museum of Play

25.72 miles

Highland Park

24.78 miles

Genesee Country Village & Museum

32.37 miles

Memorial Art Gallery

25.61 miles

Reviews

4.0/5.0

Good(67 Reviews)

100% verified reviews

10.0

Feb 2024

Fabulous :)

I appreciated the cleanliness and spaciousness of the rooms. The staff was exceptionally friendly and communicated well. My partner and I thoroughly enjoyed our dining experience at the restaurant; the food was exceptional. I highly recommend this place to fellow travelers.

10.0

Nov 2023

Excellent!

Exceptionally large room. Beautiful bathroom. Great gym. Nice staff. Wonderful location

10.0

Nov 2023

We were extremely happy with everything about our stay. Will definitely be back.

Excellent location on the lake . Hotel was beautiful. Everyone of staff that we interacted with were extremely helpful and courteous. Would definately stay again.

10.0

Oct 2023

Superb luxury.

Great location with amazing view.

Nothing

8.0

Oct 2023

Good! Beautiful, clean, nice staff. I know that you opened recently, but things were pretty good.

I did not eat on the premises, we ate at a coffee shop on the main business street in Canandaigua. We had coffee and fruited yogurt, both very good.

We were told on arrival that we'd have a wait of 1/2 to 1 hour to get in our room. I told the receptionists that I was going to give a review (which I do now and then) for Trip Advisor, and that I would note the wait. I got room keys within 2 minutes. My total wait was around 10 minutes, not an hour. I did send off a good review of the hotel to Trip Advisor, but it was not published, for some reason. Everything is very clean and new, and the location on the lake is outstanding! In our room, only one comment-the soaps were almost empty in the bathroom, and the dispensers were falling off of the tub wall.

6.0

Sep 2023

Beautiful place

Didn't eat

Bartender wasn't very friendly

5.0

Sep 2023

Not worth the price.

The location is nice. The pool, hot tub, and outdoor bar were nice amenities.

We got there 10 minutes after the check-in and out room was not ready. We checked again at 5 and nothing. We checked again at 6, and still nothing. They ended up switching us to another room.

5.0

Aug 2023

Inconsistent service

Close to lake

Did not get the room I paid for booked a balcony room with a view did not get it. The check in person named Mia was rude The restaurant staff some fair some excellent. The room had a dirty ice bucket

7.0

Aug 2023

C rating due to misinformation on booking.com

Location and cleanliness. Breakfast was good. Loved the walking paths all around. Actually could walk to Wegman’s. Was able to make individual coffees in a machine in the room.

Your website had false info. No rooms have microwaves and our room was to have a terrace but didn’t. The room chair, yes only one, was hard wood. Lucky we had a cushion and then they brought us a banquet type chair. No info in print in the room. Had to use smart phone to access info.

3.0

Aug 2023

U happy

Book a room with balcony and didn't get it Hotel blamed booking .com

Customer service

5.0

Aug 2023

Great location - needs work on personnel.

The manager was very friendly, the location is great and the hotel is nice and new.

I had reserved two rooms for two nights, with four adults. Upon arrival we were told they did not have our reservation and blamed booking.com. This was at 9pm on a Friday and our two couples ended up having to share a room. We were accommodated the following night (our 2nd night of our reservation) with no problems, which leads me to believe they had given away our room on the Friday and because we checked in later in the day, just lied and said they couldn't find it / blamed booking.com. They attempted to give us credits to the restaurant / bar however 2/2 times these charges ended up on our bill and I had to fight it again. If you book here, confirm yourself and double check your invoice.

5.0

Aug 2023

Passable

Location and facility was beautiful, service was TERRIBLE at bar, even when slow it took 15 minutes to be acknowledged by any of the 4 people behind the bar and another 10 minutes any time a drink was ordered. Completely clouded the otherwise pleasant experience.

5.0

Aug 2023

Bad value

location

Room design was sparse (one very uncomfortable Chair). Dinner was disappointing

5.0

Aug 2023

Passable

Good location

Never answered operator phone at front desk the cove food for dinner needs a chef.The waitresses we're friendly.

10.0

Jul 2023

Other than lack of room cleaning everything was perfect!

No maid service the entire stay

6.0

Jul 2023

The hotel is beautiful! You just need to make the rooms more comfortable, and much better service.

The location of the hotel is great! The hotel is new and very clean.

The rooms are nice, but they are poorly furnished. When you are paying hundreds of dollars for a stay at this hotel, there should be maid service each day. We did not get any service in our two-day stay. At least the bed should be made, and the trash can emptied. They gave us coffee for one day in our room and never came back to give us coffee for the second day. We had to go to the lobby to ask for coffee. There is only a small wooden chair in the room near a table to sit at. If you want to watch the TV, everyone has to lie on the bed. That is crazy! Who was the decorator? They were not thinking comfort. The hotel can become a great place to stay, but work needs to be done. Be careful, ordering from the bar, when you order food and drinks, there is no itemized bill. We thought our bill was too high, but the bartender could not give us an itemized bill. I knew he felt badly about it.

7.0

Jul 2023

A lot of money for a bare room.

Very beautiful AND A PERFECT SPOT.

we had a king sized room, it was huge and had one wooden chair in it. When I asked for another chair I was told that’s the way the room was designed even after I told them we were older and my husband had health issues. They refused to get us another chair. They said they didn’t have any. I’m sure the hotel was full.

7.0

Jul 2023

Gorgeous lakefront hotel, with new-opening issues

This hotel is located right on the lakefront, and a quick walk to downtown. Very close to a few great breweries, too! The room was spacious and super clean, and you could tell everything was brand new. The pool is gorgeous and so relaxing. This is a dog-friendly property, great for traveling with your best friend!

This hotel is brand new, but there seem to be a lot of kinks that haven't been worked out. First off, there was no hand soap in our room, and when we asked for us, they gave us tiny bottles of body wash. We also had issues getting our room cleaned- we'd asked for it to be cleaned the second day, and no one ever came (housekeeping told us in the hall that there were still 5+ rooms ahead of ours to clean). Someone finally came the second day after we made it a point to ask the staff again. Additionally, our bathroom sink had 2 separate leaks while we were there- the poor maintenance man had to fully remove the sink from the wall to address the leak, but it seemingly wasn't fixed as it continued to leak and water pooled all over the bathroom floor.

7.0

Jul 2023

Good

The view and pool

That the housekeeping never removed old towels or replaced with new ones

7.0

Jul 2023

We enjoyed our stay but there are some kinks that need to be worked out. We would stay again.

The hotel and the grounds are beautiful. The beds were comfortable, and the staff was friendly. We had brunch at the hotel restaurant, and it was very tasty. They also had a local IPA beer on tap which we liked.

We paid for a lake view, but it was more like a parking lot, pool, and tent view. I would not have paid more for a lake view if I knew the lake view was only visible from the far left side of the window in our room. We did not consider our view to be a lake view. We asked for fresh bath towels and waited 3 hours. I finally texted back with a second request, and they were delivered by placing them on the hotel hallway floor - not in a bag or anything - on the dirty floor. I know it's a new hotel, and they are working out the kinks but putting clean towels on a dirty floor doesn't make sense to me. There also is no "do not disturb" sign to hang on the door, so the person delivering the towel was knocking on the door but I was in the shower. It was also odd that the room was so big, but there wasn't much furniture in the room. There was a table but only one wooden chair, and there was no workspace like a desk/chair with a plug nearby for me to set up my laptop to do work. Another concern is that anyone can park in the lot and then come in and use the hotel pool. We used the lovely pool, but there were people not staying at the hotel also using the pool. There is no key card required to get into the pool, so it's basically open to the public.

9.0

Jun 2023

Superb

Excellent brunch, very hospitable service.

10.0

Jun 2023

Happy Stay

Right by the water and room decor was excellent

There is no door stopper in the bathroom touching the emergency light behind the door. The pillows are not firm enough.

FAQs

How much does this hotel cost compared to others in Canandaigua Lake?

The average price for a rental in Canandaigua Lake is $408 per night. This rental is $323 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Canandaigua, Tapestry Collection By Hilton. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Canandaigua, Tapestry Collection By Hilton. Enjoy the water!

Is Hotel Canandaigua, Tapestry Collection By Hilton pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Canandaigua, Tapestry Collection By Hilton?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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Hotel Canandaigua, Tapestry Collection By Hilton

About this hotel

Amenities

Map of Canandaigua Lake, NY

Nearby attractions

Hotel Canandaigua, Tapestry Collection By Hilton

Hotel in Canandaigua Lake, NY

Reasons to book

About this hotel

Amenities

Map of Canandaigua Lake, NY

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Canandaigua Lake?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Canandaigua, Tapestry Collection By Hilton pet friendly?

What amenities are available at Hotel Canandaigua, Tapestry Collection By Hilton?

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