Cooroona Alpine Lodge
About this inn
Situated in Falls Creek, this attractive inn for $178 per night is a fantastic option for your next trip. Situated in Falls Creek and within 100 metres of Falls Creek Alpine Resort, Cooroona Alpine Lodge has barbecue facilities, non-smoking rooms, and free WiFi throughout the property.
Amenities
Internet / Wifi
Fireplace
Parking
Laundry
TV
Wheelchair accessible
Ski in / Ski out
Family friendly
Map of Falls Creek
Reviews
4.2/5.0
Excellent(194 Reviews)
100% verified reviews
10.0
Very friendly and homely.
9.0
Great breakfast options for all the family.
Hot water in the showers was a little bit random, and sometimes cool... which is not great after a day on the slopes when you're freezing cold!
1.0
The beds were clean and the location is not bad for family to walk around and ski. Other then that, the whole experience of this stay was not good.
1.The property's size and condition did not meet our expectation:
As you can see from the photos. *No further comments*
2.The owner/operator of the business has neither shown empathy to family travellers nor the most basic customer service attitude (personal view):
a.There was communication confusion about how many people can live in the room (which I was also parially responsible by not checking the message on time) . To sum it up: the maximum allowed for the room is 5 guests, we have 6 in total including my two kids (5 year&7year).
b.The owner was not willing for us to pay extra for one additional guest in the room (4 beds), also refused to help us find another room to accomodate our stay. I did not find another accomodation either on the day, therefore I decided to live in my car by myself.
c. Around 8pm 2 August, I wanted to go to the room for picking up my laptop in the room, the owner refused my access to the room and made it clear that I can not access the room, if I wanted to pick up something, I have to ask my wife to do it for me, otherwise police will be called.
d. As the person made the booking, I do believe myself having the right to enter the property to pick up my own belonings and therefore I entered the room, the owner called the police.
e. After picking up my laptop, I came back to the lobby straight away and asked the owner if you want me to wait for the police in the lobby or outside (my daugher followed me and not wanted me to leave, while crying), the owner asked me to go outside and wait. I asked my wife to take my daughter back to the room then waited outside.
f. I waited outside for the police to come (temperature was around 4 degree) and later my wife came out told me that the police won't come, but the owner said everytime I enter the property, he will call the police.
g. I went back to my car and stayed whole night there, and second morning before 8am we checked out.
*Just list of facts, no further comments*
9.0
Breakfast was excellent. Staff super helpful and friendly.
Bathroom bit cramped.
8.0
Very friendly staff, tasty breakfast and dinner.
Loved the open fire in the bar area.
Looking forward to going back!
5.0
Breakfast was good, location central
The room was very over priced, and double bed was very uncomfortable.
10.0
Very friendly hosts, lots of space
Bed a bit hard
8.0
Great location and set out
The aged fixture and fittings
9.0
relaxed family atmosphere. close to rentals and bus stops. dry room. Great bar and board games.
nothing
7.0
Good
10.0
The cooked breakfast was amazing. The staff were helpful, friendly. The shuttle/transfer to the accommodation was brilliant. The room had everything we needed and close to everything.
9.0
Lochie and family were welcoming. Transport to ATS was great. Breakfasts were great
9.0
We had a great time at Cooroona. Everyone made us feel very welcome, especially Lachie and Amy and nothing seemed like too much trouble. Breakfast being included was a real bonus and having the option for a cooked one even better. Fireplace was lovely and we finally found a place that didn't overcharge at their bar! Will definitely return.
8.0
Excellent customer service, food fantastic and a very friendly, family feel to the lodge.
Bed uncomfy for me.
8.0
All food delicious and good value for money.
Oversnow transport included and provided by the lodge, without having to book a time in advance.
7.0
location central, staff great and helpful, transfers incl
noise from neighboring room
10.0
Was a quality lodge, staff super friendly, attentive.. without being too much
10.0
Cooroona lodge have their own Accommodation Transfer Service (ATS) which is really helpful as it saves you having to pay to use the village ATS. If you're checking out and still wanted to get in one more day on the slopes, not to worry since they allow you to store you're luggage to come collect later which we very much appreciated.
We will definitely be returning again.
9.0
The staff were like old friends. They even made a bday cake for my sons 11th bday
The owners intermingled comfortably with guests and were always available. All the staff made you feel like they really liked you, their job and seeing everyone have a fun time at the snow. Loved the lodge communal feel especially at all
Meals. The snow overpass pick up and drip off was an unexpected bonus and minimised waiting around time. Also we were encouraged to use the lodge even after checking out, toilets, wash room, tea and coffee facilities, so we could ski the last day. A very inclusive welcoming lodge with GREAT melas at a reasonable price.
Beds, but they are updating
10.0
Good location, breakfast provided and excellent restaurant facilities, owner was extremely helpful and offered storage for luggage after check-out.
9.0
Location - Perfect, ski-in/out
Breakfast - Very Good
Dinner - Delicious, generous portion, reasonable price, MUST TRY
Room/ lodge - Very clean
Free transportation from ATS to the lodge
Friendly staff
Excellent wifi
Bed mattress - some are too soft
5.0
Location was accessible to restaurants and ski area.
Breakfast serving is too small and not much choices.
FAQs
How much does this inn cost compared to others in Falls Creek?
The average price for a rental in Falls Creek is $178 per night. This rental is $0 less expensive than the average.
Is parking included with this inn?
Yes, parking is listed as an amenity at Cooroona Alpine Lodge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.
Is Cooroona Alpine Lodge pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cooroona Alpine Lodge?
We found 8 amenities for this rental. This includes internet / wifi, fireplace, parking, laundry, and tv.
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