Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
A beautiful location ruined by poor cleanliness and disappointing costumer service !
What did you like?
The location itself was nice and the surroundings of the Veluwe were beautiful. Unfortunately, that is where the positives end.
When we arrived, it was immediately obvious that the cottage had not been cleaned properly. Although the beds had been made, I found a hair on my bed, which is simply unacceptable. There were also hairs in the bathroom, cigarette butts scattered around the garden, and used towels from the previous guests left in a cupboard. The kitchen looked dirty and neglected, and there was even a shovel lying in the garden.
I always take my shoes off indoors, but after walking around for a short time, I could feel sand and dirt under my feet. When I looked, the soles of my feet were literally black. I even cleaned part of the floor myself and took photos showing the difference, which clearly demonstrates how poorly the cottage had been cleaned.
What disappointed me even more was the way our complaint was handled. The property manager took a very long time to respond, and after an endless discussion, they finally offered to send someone to clean the cottage more than 24 hours later. Since we were only staying for two nights, this offer was practically useless by that point.
Eventually, compensation was offered, but it amounted to only about a quarter of what we had paid for our stay. In my opinion, this was completely unrealistic considering the condition of the property and the fact that we ended up cleaning part of the cottage ourselves.
As someone who works in hotel management myself, I know that good customer service means taking complaints seriously and offering an appropriate solution, together with a sincere apology. Unfortunately, I never received the feeling that my complaint was taken seriously. To this day, I have still not received a genuine apology and was left with the impression that my complaint was seen as an inconvenience rather than a legitimate concern.
The lack of professionalism and customer care was extremely disappointing, and unfortunately, I cannot recommend this accommodation.
9 / 10
Perfect for families
Fantastic garden! Well-equipped kitchen.
9 / 10
Very pleasant stay
It was great to have space to lounge and cook a meal.
Nice shower and lots of warm water.
Comfortable bed and linens.
Great to wave clothes washer.
Many ants in the kitchen.
10 / 10
Exceptional
Awesome nature, beautiful area, small but clean and tidy rooms. It is a perfect guest house with a garden. After getting tired all day long you can have your drink and relax in the garden. Very helpful owner. We stayed with a teenager and a pet dog as a family of four. Enough room for everyone 😊 Parking lot is another advantage. The centre of the village is very close where you can find a market and restaurants. Absolutely good location if you don't want to stay in the Arnhem city centre
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Veluwe Nature Home - 2-4 persons. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Veluwe Nature Home - 2-4 persons pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Veluwe Nature Home - 2-4 persons?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and balcony/terrace.
"Awesome nature, beautiful area, small but clean and tidy rooms. It is a perfect guest house with a garden. After getting tired all day long you can have your drink and relax in the garden. Very helpf..."
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Gelderland, Netherlands
Ratings and reviews
8.5 / 10
Excellent(34 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
L’emplacement la nature
9 / 10Outstanding·Jul 2026
Fantastic garden! Well-equipped kitchen.
8 / 10Excellent·Feb 2026
Rustige omgeving. Appartement netjes
Douche had geen afzuiging, we hebben niet gedoucht , vanwefe wc in natte douche
10 / 10Outstanding·Dec 2025
Mooie locatie met vrij zicht
$$$$
Top rated by guests
8.5Excellent
(34 Ratings)
"Awesome nature, beautiful area, small but clean and tidy rooms. It is a perfect guest house with a garden. After getting tired all day long you can have your drink and relax in the garden. Very helpf..."
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Gelderland, Netherlands
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Veluwe Nature Home - 2-4 persons. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Veluwe Nature Home - 2-4 persons pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Veluwe Nature Home - 2-4 persons?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and balcony/terrace.
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