Hotel in Sächsische Schweiz-Osterzgebirge
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Non-smoking
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Accessible Parking
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Sächsische Schweiz-Osterzgebirge
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Super Lage, sehr nette "geduldige" Gastgeberin, Personal Top, Essen dito.
8 / 10Excellent·Aug 2026
Die absolute Ruhe - perfekt zum Entspannen und die tolle Lage in der Nähe Bastei.
Es fehlte eine Klimaanlage im Zimmer. Bei der Anreise waren 30 Grad im Zimmer. Hatten aber das Glück, dass die Nächte gut abkühlten.
9 / 10Outstanding·Aug 2026
Gutes gepflegtes Hotel in sehr guter ruhiger Lage.
Gutes Essen.
Keine Klimaanlage
6 / 10Average·May 2025
* The hotel is located in a peaceful area, perfect for a relaxing getaway. Close to hiking trails and gorgeous natural locations.
* The room was comfortable and quiet at night. The room included a beautiful bathtub and the shower pressure was great.
* Breakfast was tasty, although I missed having different egg preparations.
* The sauna/spa facilities were beautiful, although we could not enjoy them (more on that below)
* Staff were corteous and helpful. They assisted us in reserving 2 great e-bikes with a provider in Pirna. The bikes were there when we arrived, with locks and helmets. The bike lanes by the Elbe are a must for cycling aficionados.
* Limited Access to Spa and Sauna:
One of the main reasons we chose this hotel was for its spa and sauna facilities, which were part of the room rate (400€/night). Unfortunately, we were unable to fully enjoy these amenities. The spa opening hours are 11-21. On the first three days of our stay, we had no opportunity to use the spa due to the timing of our arrivals and departures. We also found it difficult to access the facilities on our last day, as the spa opened at 11 AM, the same time as checkout. We inquired about late checkout (12 pm instead of 11 am), and we were told it was not possible. This is already unusual, as most hotels I have stayed at allow until 12 as a courtesy. When I inquired about booking a massage at 11 am and whether my husband could use the sauna while I got my massage, I was informed that we would incur an additional charge of 20€ per person for using the spa/sauna after checkout. This seemed rigid and unfair, as we were paying for full access to the facilities as part of our room rate. This poor customer service and lack of flexibility left a sour taste, given the high price of the stay.
* Reserved but empty Breakfast Tables:
We were also disappointed with the breakfast seating. Two tables by the window were reserved every day of our stay, but no one occupied them during our breakfast time (for about 45 minutes). It would have been much more efficient and considerate if these tables were reserved for specific time slots instead of the entire three-hour breakfast period. This would allow other guests to enjoy the view, as we found it quite frustrating to see empty tables while we were unable to sit by the window.
* Bedding arrangement: the 2 small duvets on a super king bed is not a pleasant arrangement, especially in a hotel of this category.
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Top rated by guests
9.3Outstanding
(485 Ratings)
"The room was very nice. Perfect breakfast and breathtaking views. A wonderful getaway!"
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