Top-tier experienceA high end property in this area
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Location
Reviews
1 / 10
Worst accommodation I’ve ever stayed in- Ant infestation, broken facilities and dismissive staff – do not waste your mon
Absolutely nothing. Probably the worst accommodation I’ve ever paid to sleep in.
This was genuinely one of the worst accommodation experiences we have had in years. We understood this was budget accommodation and did not expect luxury, but basic standards of cleanliness, maintenance, safety and customer service were completely absent.
The property felt like a badly improvised conversion rather than a proper studio apartment. The so-called “kitchenette” was effectively an outdoor balcony that had been crudely boxed in with partition walls that still had visible holes and gaps to the outside. It felt unfinished, poorly constructed and honestly not suitable as proper accommodation.
The biggest issue was the ants. Because the kitchen area was effectively outdoors, there were ants in the cupboards, on the fridge and eventually inside the bedroom and bed area as well. We even found ants crawling on my partner while in bed. We had to keep all food locked inside the fridge for the entire stay to stop further infestation. Completely unacceptable.
There was no hot water in the kitchen area, meaning we had to boil the kettle repeatedly just to wash dishes. The kettle itself balanced dangerously on top of a wobbly fridge because of the uneven flooring.
The terrace was filthy when we arrived despite being one of the main advertised features. After complaining, someone came to clean it but the effort was laughably poor and we ended up cleaning it ourselves. Whenever it rained, dirt and debris washed straight down from the roof and covered the terrace again.
The sliding terrace door barely functioned, constantly jammed and did not properly lock. I trapped my fingers multiple times trying to close it. Combined with the fact the internal bedroom door also could not lock, the property felt insecure and badly maintained.
The WiFi never worked at all during the stay despite us reporting it early on. The network could not even be found. Nothing meaningful was done about it and we had to waste our own mobile roaming data instead.
6 / 10
We only slept and showered there, facilities not clean or enough to cook
Great location and a bit of outside space
Access and cleanliness
2 / 10
Mold on the walls, bugs, the smell of mildew should disqualify this place as suitable for tourists
Location, balcony
Smell of the mildew on the corridor and in the apartment, extremely narrow stairs and getting up with a suitcase was not easy, one crunch on the stairs right next the apartment entry door, grayish bedding on the bed of doubtful cleanness, dirty bedding stored in the wardrobe, mold on the walls, claustrophobically small kitchen, spider web in the cub board, bedbugs which bite me on my back, hardly working balcony doors, broken blind.
The photos showed a decent apartment, which in reality turned out to be a claustrophobic and dirty flat. The real estate agency Dream Algarve showed no interest in the information that I had been bitten by bedbugs in the apartment they offered. On the day of moving out, tourists from the neighboring apartment wanted to warn us, as they had found bedbugs in their bed.
only 2 positive aspects of this place is the location and balcony
6 / 10
OK for an overnight
Location was great close to beach restaurants and town
Good air conditioning
Very small tight stairway if you had mobility issues fixtures not brilliant rooms very small
Booking in was from 4 I finally was allowed in at 6 not great value in my opinion
Si ubicación y flexibilidad para hacer el check in
Tuvimos algunos problemillas en la casa y tardar on en contestarnos y solucionarlos, pero luego se arreglaron y muy bien
7 / 10Good·May 2026
Localização
Cozinha no corredor do prédio (não havia informação de que o quarto era interior sem cozinha no mesmo espaço)
7 / 10Good·Jul 2025
Location and full kitchen facilities
Apartment had a damp smell, no AC but a fan is provided. Just be mindful if your stay is over hot weather.
5 / 10·Sep 2026
A localização era excelente, mesmo no centro, com fácil acesso a comércio, restaurantes, praias e a tudo o que era necessário para a estadia. Foi extremamente prática e conveniente.
O alojamento também estava bem equipado, dispondo da maioria das comodidades necessárias para uma estadia confortável, incluindo chaleira, torradeira, máquina de lavar roupa e máquina de secar. Foram ainda disponibilizados produtos de higiene pessoal, toalhas e utensílios básicos para a cozinha, como esponjas para a loiça. Apesar de estar sozinha no alojamento, foram-me fornecidos dois conjuntos de toalhas, um detalhe que apreciei bastante.
No entanto, a limpeza de alguns elementos deixou-me menos confortável. A manta do sofá e os cobertores extra não me transmitiram uma sensação de higiene adequada, inclusive, acabei por lavar a manta antes de a utilizar. Além disso, o sofá apresentava manchas visíveis e, na minha opinião, beneficiaria de uma limpeza profunda ou até de substituição. A casa também é relativamente húmida, embora isso seja compreensível dada a proximidade do mar.
O principal motivo da minha avaliação mais baixa prende-se, contudo, com um problema de canalização ocorrido no último dia da estadia. A canalização entupiu e, após tomar banho, a água não escoou corretamente, acabando por se espalhar para além da casa de banho e por atingir uma parte significativa da casa. Como consequência, algumas das minhas roupas e também as toalhas ficaram molhadas.
Considero que este tipo de problema deveria ser prevenido através de manutenção regular, uma vez que estive sozinha no alojamento durante apenas cinco dias e utilizei as instalações de forma perfeitamente normal. Não me parece razoável que um hóspede tenha de lidar com uma situação destas.
Além disso, como existe uma taxa de 30 € para contactos efetuados após as 19h, e o problema ocorreu por volta das 23h, não me senti à vontade para solicitar assistência naquele momento. Compreendo a existência dessa taxa para situações normais e que imprevistos possam acontecer em qualquer alojamento, mas considero que problemas de manutenção urgentes deveriam ser tratados de forma diferente e que uma intervenção de manutenção preventiva poderia evitar que outros hóspedes passem pelo mesmo.
Em suma, apesar dos aspetos positivos do alojamento, a questão da limpeza de alguns elementos e, sobretudo, o problema da canalização tiveram um impacte significativo na minha experiência.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Beach access
Key access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Tennis court
Cleaning products
Map of Lagos
Ratings and reviews
5.8 / 10
(246 Ratings)
100% verified reviews
8 / 10Excellent·Aug 2026
Si ubicación y flexibilidad para hacer el check in
Tuvimos algunos problemillas en la casa y tardar on en contestarnos y solucionarlos, pero luego se arreglaron y muy bien
7 / 10Good·May 2026
Localização
Cozinha no corredor do prédio (não havia informação de que o quarto era interior sem cozinha no mesmo espaço)
7 / 10Good·Jul 2025
Location and full kitchen facilities
Apartment had a damp smell, no AC but a fan is provided. Just be mindful if your stay is over hot weather.
5 / 10·Sep 2026
A localização era excelente, mesmo no centro, com fácil acesso a comércio, restaurantes, praias e a tudo o que era necessário para a estadia. Foi extremamente prática e conveniente.
O alojamento também estava bem equipado, dispondo da maioria das comodidades necessárias para uma estadia confortável, incluindo chaleira, torradeira, máquina de lavar roupa e máquina de secar. Foram ainda disponibilizados produtos de higiene pessoal, toalhas e utensílios básicos para a cozinha, como esponjas para a loiça. Apesar de estar sozinha no alojamento, foram-me fornecidos dois conjuntos de toalhas, um detalhe que apreciei bastante.
No entanto, a limpeza de alguns elementos deixou-me menos confortável. A manta do sofá e os cobertores extra não me transmitiram uma sensação de higiene adequada, inclusive, acabei por lavar a manta antes de a utilizar. Além disso, o sofá apresentava manchas visíveis e, na minha opinião, beneficiaria de uma limpeza profunda ou até de substituição. A casa também é relativamente húmida, embora isso seja compreensível dada a proximidade do mar.
O principal motivo da minha avaliação mais baixa prende-se, contudo, com um problema de canalização ocorrido no último dia da estadia. A canalização entupiu e, após tomar banho, a água não escoou corretamente, acabando por se espalhar para além da casa de banho e por atingir uma parte significativa da casa. Como consequência, algumas das minhas roupas e também as toalhas ficaram molhadas.
Considero que este tipo de problema deveria ser prevenido através de manutenção regular, uma vez que estive sozinha no alojamento durante apenas cinco dias e utilizei as instalações de forma perfeitamente normal. Não me parece razoável que um hóspede tenha de lidar com uma situação destas.
Além disso, como existe uma taxa de 30 € para contactos efetuados após as 19h, e o problema ocorreu por volta das 23h, não me senti à vontade para solicitar assistência naquele momento. Compreendo a existência dessa taxa para situações normais e que imprevistos possam acontecer em qualquer alojamento, mas considero que problemas de manutenção urgentes deveriam ser tratados de forma diferente e que uma intervenção de manutenção preventiva poderia evitar que outros hóspedes passem pelo mesmo.
Em suma, apesar dos aspetos positivos do alojamento, a questão da limpeza de alguns elementos e, sobretudo, o problema da canalização tiveram um impacte significativo na minha experiência.
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