Om Vilas Benares, Varanasi
Top rated by guests
8Excellent
(34 Ratings)
"OVERALL ITS AMAZING"
Verified guestDon't miss out! Price and availability may change
5-Star Resort
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Elegant Accommodations
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
WiFi/Internet
Garden
Laundry services
Accessible Parking
Fireplace
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
9 / 10Outstanding·Aug 2026
Ottima struttura, e molto belle le tende. Servizi impeccabili. Ideale stacco dopo 2 giorni a Varanasi. 20 min da aeroporto.
Ossessionati dalle recensioni
10 / 10Outstanding·Mar 2026
OVERALL ITS AMAZING
LITTLE LOCATION ISSUE. REST NOTHING ELSE.
10 / 10Outstanding·Dec 2025
The ambience was good.
NA
5 / 10·Apr 2026
The Good: A Pristine Environment
Visually, this property is a 10/10. It is clear that the management invests heavily in the physical upkeep of the grounds. The landscaping is manicured, the common areas are spotless, and the overall aesthetic is modern and inviting. If you are looking for a place that looks great in photos, this is it.
The Bad: Glacial Service
Unfortunately, the beauty of the architecture is completely overshadowed by the extraordinarily slow service. Whether it was a simple request for extra towels, a maintenance ticket, or a query at the front desk, everything took multiple follow-ups and hours (sometimes days) to resolve. There seems to be a massive disconnect between the "luxury" look of the place and the actual operational efficiency.
The Ugly: Staff Attitude
The most disappointing aspect, however, is the staff. There is a palpable sense of condescension and indifference from the moment you check in. Instead of being greeted with hospitality, we were met with eye-rolls and short, clipped answers.
• Lack of Accountability: When we raised concerns about the delays, the staff acted as if we were inconveniencing them.
• Unprofessionalism: There is a distinct "attitude" problem across the board—from the front desk to the floor managers. It feels as though they believe the beauty of the property excuses their lack of basic manners.
Final Verdict
A well-maintained building is nothing without a team that cares about the people inside it. Unless you have the patience of a saint and don't mind being treated like an intruder rather than a guest, I cannot recommend staying here. Pros: Excellent maintenance, beautiful grounds.
Cons: Rude staff, arrogant management, agonizingly slow service.
$$$$
Top rated by guests
8Excellent
(34 Ratings)
"OVERALL ITS AMAZING"
Verified guestDon't miss out! Price and availability may change
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at Om Vilas Benares, Varanasi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Om Vilas Benares, Varanasi. Enjoy the water!
Is Om Vilas Benares, Varanasi pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Om Vilas Benares, Varanasi?
We found 30 amenities for this rental. This includes business facilities, airport transportation available, free airport transportation, shuttle available, and concierge services.
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