Hotel in Isla Mujeres
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Bar
Spa
Balcony/Terrace
WiFi/Internet
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Isla Mujeres
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
The staff was super friendly and helpful, specially Katy in the reception. Location is amazing, walk distance from the port, to the Playa Norte beach, many restaurants and stores. Room was big, clean and with a stunning view of the sunrise. Great value for what you pay. Would recommend 100%
During our stay, there was construction underway on the street leading to the hotel and on the nearby boardwalk; this made access difficult and caused annoying noise during the day, but it is beyond the hotel's control, and the area is shaping up to look very nice for the future.
7 / 10Good·Aug 2026
Location
Old facilities, slow shower, this is no 5 star hotel
The room is not comfortable
9 / 10Outstanding·Jul 2026
Room size.
A-C was excellent really nice to come back too.
No sun protection around pool.
6 / 10Average·Apr 2026
Lovely location
Staff not very approachable. Didnt sleep the first night due to light coming through the curtains, reflecting a spotlight from the building next door, even after hanging a spare blanket up to try block it out. Shower broke in the morning and was unable to shower untill they fixed it - which was within an hour - but when we requested to change rooms due to the lack of sleep and unusable shower, we were told the price of "upgrading". No attempt to accomodate us due to the issue being their fault. They later added tint film to the windows, which helped but still didnt eradicate the issue - better curtains would fix the issue. Staff were cold and made it feel like our problem for having an issue with the room.
$$$$
Top rated by guests
8.3Excellent
(701 Ratings)
"The staff was super friendly and helpful, specially Katy in the reception. Location is amazing, walk distance from the port, to the Playa Norte beach, many restaurants and stores. Room was big, clean ..."
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