Hotel in Hermanus
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Prime Beachfront Location
Amenities
Business facilities
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Shared living spaces
Garden
Laundry services
Accessible Parking
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hermanus
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Everything was spotless and decorated in good taste.
10 / 10Outstanding·Sep 2026
Staff, location, facilities
10 / 10Outstanding·Sep 2026
It was amazing the staff is so kind and very welcoming, they make u feel like you’re the only guest in the house. The view was amazing ,You can see the whales from the balcony! Hope I can come back next year
Nothing !
5 / 10·Apr 2026
All great, including staff and breakfast, except being kicked out of property at check out after being pushed for paying a late check out fee and tentative of paying an additional night.
The reservation stated a check-out time until 11:30. However, between 10:30 and 11:00, we were repeatedly asked to leave the room by 11:00 or pay a late check-out fee to stay until 13:00, which we agreed to.
After checking out at around 13:10 and paying the additional fee and tip, we were immediately told to leave the common areas of the property unless we paid for an extra night. This was particularly frustrating, as we had an important business call scheduled and had planned to work from the property, which appeared to have ample available space. As a result, we had no choice but to take calls from our car. We managed to complete only one call before the manager repeatedly insisted that we leave the premises entirely, which we did at 14:30.
As a frequent traveler with gold and platinum status across several hotel chains, I have never encountered anything like this. Even a Booking.com agent stated they had never heard of such a situation and advised us to leave for our safety.
Throughout our stay, we remained polite and respectful toward the staff. Out of courtesy, I insisted on carrying my own luggage so the older staff member wouldn’t have to.
Unfortunately, this experience gave the impression that the owner’s policies prioritize additional fees over guest experience, placing staff in an uncomfortable position.
On a side note, the rooms would benefit from proper blackout curtains, as the current white curtains allow a significant amount of light through, which made it difficult to sleep.
$$$$
Top rated by guests
9Outstanding
(217 Ratings)
"Everything was spotless and decorated in good taste."
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