We were so looking forward to our stay at TAO Tulum, especially given the few excellent reviews on the property. We ended up being pretty disappointed. I realized on the way from the Cancun airport that we hadn't received any check in information, including unit number and the code to the lock box to get the key (I had, however, received checkout information). Host was quick to respond and get us that information. Upon arrival, we noticed that while the unit was clean, both bathroom showers had holes in the ceiling (presumably a leak from an upper unit that hadn't been properly repaired). Also noticed that the safe was locked so we were unable to use it. Messaged the host and he said he would have the property manager come unlock it - that didn't happen until day four, when I pressed the matter. Other issues:* Both beds were rock hard and pillows were flimsy* Bathroom shower was so clogged that it almost flooded the bathroom* Pools and HOT tub were not heated and completely in the shade of the big trees (unlike the small, outdated pictures in the listing)* Gas was not turned on in unit, making it so we could not use the dryer or stove. Contacted host and property manager was supposed to fix it. We left for the day and it still wasn't turned on when we returned - we were told property manager wouldn't go in without us being there, so presumably we were supposed to stay at the unit all day? The gas turn on was OUTSIDE the unit. There was more, but I'm out of room.
10 / 10
This property was in a perfect location. quick cab ride to the beach and town. There were tons of restaurants with walking distance as well as a market. Definitely will be going back
10 / 10
Amazing place!
Amazing place!
The property was beautiful & clean. The location was ideal & very affordable, thank you again!
10 / 10
Magical tulum at Tao Tulum
Magical tulum at Tao Tulum
My daughter and I stayed over a month and we can't wait to return. The space is clean and the design modern, but warm and comfortable. Pool and jungle view wonderful. There were not many problems, but host helped with any problem right away. The sink stopper was stuck, and plumber came next day. Wifi was slow and it was upgraded quickly. Neighbors friendly, great security, and centrally located to beach and town. I'm worried it will be rented all the time if I keep going on!
This property was in a perfect location. quick cab ride to the beach and town. There were tons of restaurants with walking distance as well as a market. Definitely will be going back
10 / 10Outstanding·Jun 2021
The property was beautiful & clean. The location was ideal & very affordable, thank you again!
10 / 10Outstanding·May 2021
My daughter and I stayed over a month and we can't wait to return. The space is clean and the design modern, but warm and comfortable. Pool and jungle view wonderful. There were not many problems, but host helped with any problem right away. The sink stopper was stuck, and plumber came next day. Wifi was slow and it was upgraded quickly. Neighbors friendly, great security, and centrally located to beach and town. I'm worried it will be rented all the time if I keep going on!
6 / 10Average·Jan 2025
We were so looking forward to our stay at TAO Tulum, especially given the few excellent reviews on the property. We ended up being pretty disappointed. I realized on the way from the Cancun airport that we hadn't received any check in information, including unit number and the code to the lock box to get the key (I had, however, received checkout information). Host was quick to respond and get us that information. Upon arrival, we noticed that while the unit was clean, both bathroom showers had holes in the ceiling (presumably a leak from an upper unit that hadn't been properly repaired). Also noticed that the safe was locked so we were unable to use it. Messaged the host and he said he would have the property manager come unlock it - that didn't happen until day four, when I pressed the matter. Other issues:* Both beds were rock hard and pillows were flimsy* Bathroom shower was so clogged that it almost flooded the bathroom* Pools and HOT tub were not heated and completely in the shade of the big trees (unlike the small, outdated pictures in the listing)* Gas was not turned on in unit, making it so we could not use the dryer or stove. Contacted host and property manager was supposed to fix it. We left for the day and it still wasn't turned on when we returned - we were told property manager wouldn't go in without us being there, so presumably we were supposed to stay at the unit all day? The gas turn on was OUTSIDE the unit. There was more, but I'm out of room.
Lush garden 2 bedroom ground floor apartment with a stylish kitchen and lounge. Enjoy the scenic views of the Tao Tulum community and Caribbean sunsets on a private garden patio. 24/7 gated security, jungle + nature soundscapes, proximity to beach or downtown, fast WiFi at 150 Mbps. Located well near the Riviera maya, enjoy and discover the Tao Tulum community complete with a wellness center(gym).
Amenities
Non-smoking
Pets allowed
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at TAO Tulum-Lush Garden Apt Quintana Roo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is TAO Tulum-Lush Garden Apt Quintana Roo pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at TAO Tulum-Lush Garden Apt Quintana Roo?
We found 3 amenities for this rental. This includes non-smoking, pets allowed, and family friendly.
"This property was in a perfect location. quick cab ride to the beach and town. There were tons of restaurants with walking distance as well as a market. Definitely will be going back"
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this apartment rental
Lush garden 2 bedroom ground floor apartment with a stylish kitchen and lounge. Enjoy the scenic views of the Tao Tulum community and Caribbean sunsets on a private garden patio. 24/7 gated security, jungle + nature soundscapes, proximity to beach or downtown, fast WiFi at 150 Mbps. Located well near the Riviera maya, enjoy and discover the Tao Tulum community complete with a wellness center(gym).
This property was in a perfect location. quick cab ride to the beach and town. There were tons of restaurants with walking distance as well as a market. Definitely will be going back
10 / 10Outstanding·Jun 2021
The property was beautiful & clean. The location was ideal & very affordable, thank you again!
10 / 10Outstanding·May 2021
My daughter and I stayed over a month and we can't wait to return. The space is clean and the design modern, but warm and comfortable. Pool and jungle view wonderful. There were not many problems, but host helped with any problem right away. The sink stopper was stuck, and plumber came next day. Wifi was slow and it was upgraded quickly. Neighbors friendly, great security, and centrally located to beach and town. I'm worried it will be rented all the time if I keep going on!
6 / 10Average·Jan 2025
We were so looking forward to our stay at TAO Tulum, especially given the few excellent reviews on the property. We ended up being pretty disappointed. I realized on the way from the Cancun airport that we hadn't received any check in information, including unit number and the code to the lock box to get the key (I had, however, received checkout information). Host was quick to respond and get us that information. Upon arrival, we noticed that while the unit was clean, both bathroom showers had holes in the ceiling (presumably a leak from an upper unit that hadn't been properly repaired). Also noticed that the safe was locked so we were unable to use it. Messaged the host and he said he would have the property manager come unlock it - that didn't happen until day four, when I pressed the matter. Other issues:* Both beds were rock hard and pillows were flimsy* Bathroom shower was so clogged that it almost flooded the bathroom* Pools and HOT tub were not heated and completely in the shade of the big trees (unlike the small, outdated pictures in the listing)* Gas was not turned on in unit, making it so we could not use the dryer or stove. Contacted host and property manager was supposed to fix it. We left for the day and it still wasn't turned on when we returned - we were told property manager wouldn't go in without us being there, so presumably we were supposed to stay at the unit all day? The gas turn on was OUTSIDE the unit. There was more, but I'm out of room.
$$$$
Top rated by guests
9Outstanding
(4 Ratings)
"This property was in a perfect location. quick cab ride to the beach and town. There were tons of restaurants with walking distance as well as a market. Definitely will be going back"
Lush garden 2 bedroom ground floor apartment with a stylish kitchen and lounge. Enjoy the scenic views of the Tao Tulum community and Caribbean sunsets on a private garden patio. 24/7 gated security, jungle + nature soundscapes, proximity to beach or downtown, fast WiFi at 150 Mbps. Located well near the Riviera maya, enjoy and discover the Tao Tulum community complete with a wellness center(gym).
Amenities
Non-smoking
Pets allowed
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at TAO Tulum-Lush Garden Apt Quintana Roo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is TAO Tulum-Lush Garden Apt Quintana Roo pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at TAO Tulum-Lush Garden Apt Quintana Roo?
We found 3 amenities for this rental. This includes non-smoking, pets allowed, and family friendly.
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