Details

Bed, Bedroom

Mesón de Santa Teresa

7 / 10

Good(4 Ratings)

$$$$

Apartment in Puebla

4 guests · 1 bedroom · 2 baths

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Location

city location on map

Reviews

6 / 10

.

The place it's pretty

It's all noisy, You can hear people outside and they might hear you too. Even the stair was a bit noisy. They post some pictures of the hub tub, but once you see it doesn't look clean

7.5 / 10

Property needs to be upgraded. Carlos was very nice and was there immediately for help.

2 bathrooms

Wash machine didn't work. Second tv didn't work. Extra twin beds were uncomfortable.

10 / 10

Exceptional

The staff were so helpful, friendly and reliable! The house was cozy and well accommodated.

1 / 10

Horrible expérience à ne conseilller à personne avec/sans enfant !!!

Le personnel. Un jeune homme qui gère la maison de manière opérationnelle, est très arrangeant, disponible, aimable et dévoué. Il a trouvé des solutions à toute cette mauvaise expérience dans cet « hôtel » allant même jusqu’à se réveiller plusieurs fois dans la nuit pour s’assurer que notre voiture garée dans la rue n’a subi aucun problème. Il a même fait le ménage à 23h pour que notre chambre soit « enfin disponible ». Bref, il a été plus qu’arrangeant. À noter que le propriétaire, un certain Don Paul, vit en dehors de la ville et n’est absolument pas présent ni accommodant, laissant son employé seul sur place tout gérer.

Nous avions pre-reservé une chambre pour 4 personnes (2adultes/2enfants) donc non payée via Booking mais confirmant malgré tout une réservation d’une grande chambre avec SDB privée et parking privé. À notre arrivée vers 20h, l’employé nous reçoit en nous annonçant 2 mauvaises nouvelles : 1) notre chambre a été attribuée à un autre client qui aurait déjà dû rentrer pour leur permette un switch mais malheureusement qui n’est pas rentré. 2) le parking réservé est inaccessible car fermant à 20h30. Information indiquée nulle part dans Booking. Pour nous rassurer, l’employé nous invite à aller dîner en ville. Durant ce temps, il fera le nécessaire pour notre chambre reservee. En ce qui concerne le parking, il s’engage à voir avec le propriétaire qu’il prenne à sa charge un parking public 24/7j pour nous assurer le service. Au retour de notre dîner (23h), le client n’était toujours pas rentré. L’employé nous propose alors une chambre simple : 3 lits simples et une SDB commune. Certes pour 2 fois moins chère mais impossible avec des enfants ! Quant à la propreté des lits, impossible de dormir dedans : cheveux, poils, saleté… et une chambre restée dans son jus d’il y a 70 ans. Bref ! Refus catégorique malgré le fait que mes enfants devaient absolument dormir. Le client arrive enfin. On rentre tous dans la chambre que nous avions réservé. Devant le précédant client, nous installons nos bagages, attendons qu’il parte vite. L’employé fait un ménage succinct à 23h30 et nous découvrons enfin la « suite » ! My God !!! Une literie qui n’a jamais été changé, un matelas cassé avec ressorts. WC hors service. Des robinets qui ne fonctionnaient pas. Une odeurs d’égout caf il avait plu le soir. Une baignoire qui ne permet pas de prendre de douche. Bref certes une maison ancienne mais qui n’est pas digne d’être louée à des touristes. Quant à la voiture, refus de prise en charge par le propriétaire d’un autre parking public.

Photos

Banquet/Function facilities, Meeting/conference room

Banquet/Function facilities

Banquet/Function facilities

Property building, Facade/entrance, Off site, Neighbourhood

Property building, Facade/entrance, Off site

Property building, Off site, Neighbourhood

Photo of the whole room, Decorative detail

Photo of the whole room, Decorative detail

Bed, Decorative detail

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Mesón de Santa Teresa

Most favorited

Bed, Bedroom

Banquet/Function facilities, Meeting/conference room

Banquet/Function facilities

Banquet/Function facilities

Property building, Facade/entrance, Off site, Neighbourhood

7Good

(4 Ratings)

"The staff were so helpful, friendly and reliable! The house was cozy and well accommodated."

Verified guest

Don't miss out! Price and availability may change

7 / 10

Good(4 Ratings)

Apartment in Puebla

4 guests · 1 bedroom · 2 baths

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this apartment rental

Spacious Accommodations

Amenities

Free WiFi/internet

Free Parking

Non-smoking

Heating

Balcony/Terrace

WiFi/Internet

Shared living spaces

Family friendly

Smoking allowed

Key access

Housekeeping available

Fire extinguisher

Cleaning products

Map of Puebla

city location on map

Ratings and reviews

7 / 10

Good(4 Ratings)

100% verified reviews

9 / 10Outstanding·May 2024

Paradisisk beliggenhed. Perfekte værter.

Det havde været rart med et smart-tv, fordi det regnede en del.

7.5 / 10Good·Sep 2019

2 bathrooms

Wash machine didn't work. Second tv didn't work. Extra twin beds were uncomfortable.

10 / 10Outstanding·Jan 2019

The staff were so helpful, friendly and reliable! The house was cozy and well accommodated.

6 / 10Average·Jan 2021

The place it's pretty

It's all noisy, You can hear people outside and they might hear you too. Even the stair was a bit noisy. They post some pictures of the hub tub, but once you see it doesn't look clean

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Mesón de Santa Teresa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Mesón de Santa Teresa pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mesón de Santa Teresa?

We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and balcony/terrace.

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