Best Western Ship Hotel

The hotel was clean and tidy, the staff were very helpful and polite, the location was very good, the breakfast was good and compared to the prices you would pay on the main street outside, was good value for money, we ate at the restaurent in the evening and found it very good, car parking on site, you have to pay but it was reasonable

Some rooms overlook a courtyard and there is noise from people talking and drinking out there, should be a time limit, no later than 2200.

Lovely hotel, good sized room with a large comfy bed.

It was rather hot at night. The heating must have been too high.

Staff were pleasant and helpful with both registration and check out easy. Convenient location.

Property, as expected, is old with some furnishings in hotel being a little tired.

The room was a good size, the bed was comfortable, the room service was good, with fair portions & options available, & the cleaners worked hard.

There was a lot of noise coming into our room from the corridor & surrounding area (doors slamming shut, the courtyard noise echoed into the room, & we could hear the cleaners starting their shift early outside). Maybe some noise/draught excluders would help? Or asking all to keep noise to a minimum before 9am? The cleaners were very efficient with the daily clean, but I did notice that the base of the toilet hadn't been cleaned from a previous person & so this was quite off-putting. I understand the Cleaning Team has a lot to do, but maybe they could work together in pairs to briefly double check smaller details before leaving the room? At breakfast, it did feel a little bit like you were being watched, & could only have a certain amount before your plate was taken, which did make it less relaxing but I do understand that the prompt and attentive service may appeal to others. The stay was very basic overall, & I didn't feel the stay stood out to me, especially as it was for a special occassion, & would suit more someone that was staying on business I would imagine.