Urban Green Hotel & Suites
About this hotel
Located in San Jose, this lovely hotel for $35 per night is a fantastic choice for your next break. Situated in San José, 49 km from Poas National Park, Urban Green Hotel & Suites features accommodation with a fitness centre, free private parking and a casino. A sauna and a car rental service are available for guests.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of San Jose
Reviews
4.1/5.0
Excellent(3,685 Reviews)
100% verified reviews
9.0
Good, clean hotel, very centrally located. Breakfast was great (two options, Costa Rican or American breakfast). Staff was very friendly and helpful. Garage was available free of charge which was nice.
Room had no window.
10.0
Huge, very comfortable room. Location was very central, everything can be reached on foot. Staff was very helpful. There's also an indoor garage for free.
7.0
La localisation au centre de San Jose
L’absence de lumière du jour dans la chambre
7.0
Una de las habitaciones era muy amplia. Tenia un baño muy grande. estaba ok
la habitacion matrimonial tenia 2 metros de altura. estaba inventada en un entrepiso del hotel. no tenia ventanas al exterior.
6.0
The central location is great
We had a large windowless room on two levels... I didn't realise it was windowless, it made being in the room a totally depressing experience ... we couldn't wait to leave
The booking should have made it clear the room had no natural daylight . We felt duped
3.0
The room was spacious
The hotel is shabby. the room is bare bones although spacious. The towels were fraying. the "included" breakfast was mediocre with not enough choices or food. It was very overpriced for what it offers. The elevator was out of order by the reception desk, both times I stayed here, two weeks apart, for one night. There was a short steep ramp to get to the main elevator which was hard to manage with big luggage. For the same price I stayed in a centrally located hotel in Madrid which was ten times better, although the room was smaller.
7.0
Buena ubicacion
No hay ventanas en ninguna parte del establecimiento,es decir hay vidrios esmerilados pero no abren
7.0
La habitación grande y cómoda
Desayuno
2.0
Personal amable
Piezas heladas, el primer dia tuve que reclamar y la respuesta fue decirme que era asi el hotel y pasarme otra frazada. Se escucha todo lo que pasa en la otra habitación, la tv no funcionaba me la tuvieron que cambiar, la ducha horrible no salia en ningun minuto con una temperatura estable. El desayuno ok pero hay que hacer fila para que te sirvan. Ademas, la cena en el restaurant es pizza y si quieres algo mas lo buscan de al lado pero hay que pagar con efectivo. Por lo que cobran mejor irse a otra parte. Lo unico positivo es el personal con buena actitud.
5.0
We stayed only one night after being on the plane for many hours, so it was an okay place to crash for one night and leave first thing in the morning to the bus station. The staff was very nice, helpful and friendly. It was possible to take breakfast to go.
The location is not nice at all, but we knew that and we only booked it to be close to the bus station.
The room doesn't have windows and has super low ceiling, which creates a very depressing atmosphere. The furnitures are old and could use a refreshment. The bed was relatively comfortable.
The TV doesn't have any English channels. The breakfast could use a bit more variety. For this price we expected something better and the pictures are a bit too misleading. For one night stay it's okay, for more nights we don't recommend it.
9.0
A lot. Breakfast was outstanding.
Nothing
8.0
It was exceptionally nice. Two level suite, with two bathrooms. Very spacious. Nice staff at front desk. Very good breakfast!
It didn’t feel safe to go out in the evening. Staff advised as much. Maybe it’s like that anywhere in the city.
2.0
La limpieza es buena y los colchones cómodos.
1. La manera en la que está diseñado para hacer reservación es engañosa y obliga a pagar más. Reservé 2 habitaciones dobles pues íbamos 4 personas, al llegar me dijeron que tenía que pagar $70 USD más por dos personas extras (el mismo monto que me costó cada habitación, me salía incluso más barato en ese momento rentar online una habitación extra, pero no quería una habitación extra pues no estaríamos juntas las personas que viajabamos -.-), mostré mi reserva en donde claramente mencionaba a 4 personas, dijeron que hay unas letras chiquitas más abajo que son las que importan en donde dice 1 persona por habitación. Entonces las reservas mencionan cosas que se contraponen, primero lo del número de personas de la reserva, después menciona que se cobrará por adelantado y no te cobran hasta al llegar ( a mi parecer para poder hacerte este cargo extra de personas).
2. No nos pusieron shampoos en la habitación, mencionaron que dependía del tipo de cuarto que habías reservado, al final la señorita de recepción accedió a enviarnos shampoo pero me pareció raro e innecesario.
3. En el desayuno te mencionan que no puedes pedir más de 4 bebidas (solo una vez puedes pedir más café y/o más jugo), no nos tomamos las 4 bebidas, pero de nuevo es algo que no te encuentras en la mayoría de hoteles de ese rango.
5.0
Para quem gosta de ficar no centro da cidade é uma boa opção
Quarto antigo
Manutenção ruim
9.0
todo excepto que las mujeres que estaban en el cuarto de al lago hablaban demasiado fuerte y se escuchaba todo en mi habitación, obviamente no es culpa del hotel
7.0
I thought the value of this room was great. It was in a nice, central location; we didn't drive and it was within walking distance to just about everything. The room was very clean and spacious and the bed was perfect! The bathroom was huge and also very clean. The staff was super friendly and always willing to help with whatever we needed. They had a decent gym onsite, which was an added bonus. The air conditioning worked perfectly too. We would certainly stay here again.
The water in the bathroom (shower and sink) took forever to warm up. I had to run it for about 5-7 minutes straight before it got decently warm, which just seamed a little wasteful to me. The breakfast was just okay. I'm not sure if it was just me or if it's a common issue here, but our room key kept deactivating. It was slightly annoying to have to keep going back to the front desk multiple times per day to have it fixed. The power went a couple times during our stay and the elevators went down. Having to use the stairs with all of our luggage was brutal and my boyfriend got locked in the parking garage when the power was down and the garage door was shut. He was down there for about 45 minutes before he was able to get out. They should probably have a call button down there or something in the event of an emergency.
8.0
Comfortable hotel. Not fancy....but great position, very quiet, nice breakfast, reasonable rate(...'for san jose!). Interesting having a casino attached to a small hotel was quaint! There is even car parking available.
Like most of san jose(...except central bank & government buildings), it's a bit dated, but ideal for a centrally located hotel....
9.0
Espacio, instalaciones. Todo
Que no tuviera piscina.
10.0
Habitaciones espaciosas, muy limpio. Y destacó el nivel del desayuno, formidable y con un personal encantador. Atentos. Rápidos. Etc.
10.0
La grandeur immense de la chambre. La propreté et l'emplacement très central et proche des lieux d'intérêts.
L'air bête de la dame du déjeuner.
6.0
Local
My room was up against the casino, and the noise was banging all night long
8.0
muy bien ubicado si querés estar en el centro y muy lindas las habitaciones con estacionamiento
9.0
Das Hotel hat eine sehr gute Lage. Sehr gute Betten und sehr liebe Hotel Angestellten.
Anscheinend haben viele Zimmer keine Fenster. Wir haben ein Superior Zimmer gebucht. Es war gross und hatte zwei Fenster...Alles stimmte ausser die niedrige Decke (nicht geeignet für grosse Menschen.
9.0
The staff is friendly and helpful. Our room was very clean and the cleaning staff cleans the elevators daily too. The price was a great deal too. Breakfast was included and it was good too.
7.0
La atención del personal
Las instalaciones mal mantenidas, mobiliario manchado, ducha con poca presión, agua caliente,apenas tibia. El desayuno pobre, y el sector muy poco simpático, sobretodo de noche, claro que esto último no es culpa del hotel
7.0
Large room
Comfortable bed
Friendly mulit-language speeking personnel
Free parking
No shower gel (just a soap)
Low hanging shower
No bottle of water
10.0
Excelente lugar para hospedarse, su gente muy atenta y en especial Denis en la parte de la comida mis más gratas felicitaciones y complacido por su hospitalidad así cómo su equipo de trabajo agradecido por saciar el hambre con su gallo pintó.
Que faltará la puerta del baño en la regadera.
6.0
La grandeur de la chambre l emplacement de l hotel et le personnel tres sympathique
Chambre basse de plafond, peu de produit dans les douches pas de fenêtres à la chambre c est un peu stressant ,la salle du déjeuner pas très jolie
5.0
Buena atencion de las chicas, preocupadas de todo, buena cama, buen baño
La habitacion sin ventanas, en la promocion, no se refleja.
9.0
Fantastic location in San Jose. Close to many restaurants, museums and Central Market. Great staff, very friendly and helpful ❣️
Would be great if they had a restaurant/bar on site (not at the casino).
9.0
muy buen servicio, atencion del persaonal muy buena
los pasillos del piso donde estaba la habitación muy manchados y esto lo hace ver mal
10.0
La amabilidad del personal y las instalaciones bien limpias
Que cuando llegue me dijeron que no tenían una habilitación de 2 camas como la había comprado, pero ellos me resolvieron. Los felicito por eso
9.0
LA UBICACION
8.0
Posizione e tranquillità
Neanche una bottiglia di acqua in stanza.
1.0
Nothing
Dark, dingy, the lifts weren’t working, it smelt.
5.0
La amplitud de la habitación y la limpieza
En la habitación, pese a que tenia cocina completa, no había un solo vaso, ni botella de agua. El frigobar estaba apagado, es decir inútil total. El restaurant sin carta, personal amable, pero poca variedad y demasiado caro para lo que es.
8.0
La dimensione della stanza
Neanche una bottiglia di acqua in stanza.
8.0
La posizione
Neanche una bottiglia di acqua in stanza.
10.0
My family of 6 stayed here (2 adults, 4 kids ages 6-14). I believe we stayed in the presidential suite. We were surprised by how big the room is- it's multilevel with a master bedroom downstairs and a room upstairs with 2 beds. Both the rooms have their own bathroom . All the beds were comfortable and big enough to sleep 2 comfortably. We all slept great which is not usual for us while staying in a hotel. It was quiet, very clean and walking distance to sights such as the Pre Columbian Gold Museum and the National Theatre. Every staff member we talked to spoke English. Breakfast was ok, not great but not bad. I don't understand why people in other reviews were angry about portion size - they give you plenty of food. We ate there twice and everyone had food left over. Staff was friendly enough and we felt safe the entire time.
Honestly it was a great stay- no complaints. Be aware that the parking spaces are very small and you may need an extra set of eyes to get in and out.
6.0
Situation
Personnel sympa et disponible
Vétusté ++
Stores cassés
Balance bagages hs
Moquette tachée
Fauteuil déchiré …
FAQs
How much does this hotel cost compared to others in San Jose?
The average price for a rental in San Jose is $60 per night. This rental is $25 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Urban Green Hotel & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Urban Green Hotel & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Urban Green Hotel & Suites?
We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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