Most comfortable bunk bed I've slept on during my travels. Unbeatable location. The food was so extremely good. Great staff.

Maybe the door closing and opening mechanism was a little slow. And the showers did not feel as private as I'd like.

La ubicación es excelente y el personal es muy amable y dispuesto para ayudarte. Se respira una atmósfera muy amistosa y las habitaciones están muy bien.

La wifi iba muy lenta y no me llegó información acerca de cómo hacer el check-in pero no fue nada que no se pudiera solucionar sencillamente.

I had the absolute misfortune of staying at Sishaus Hostel aka The Bed Bug Inn. We were a big group and had a total of five rooms. The biggest (room one, the one with two bunk beds and room for six people) had bed bugs and we got bit on our second night. The reaction from the staff was something like ”oh, ok”. No apologies or anything and they didn’t seem surprised by this at all. During that whole day, we were calling and texting them trying to get them to either get us a new room or book us another hostel. They did neither. The only thing they did was offer us to stay in the bed bug room which they had treated with some kind of pesticide, which was ”not toxic, just the smell is uncomfortable” (their words), and offer us a partial refund. When we got back the staff had gone home for the day and no one was answering our calls or texts anymore. We were left to either stay in the room with the bugs or leave and pay for another accommodation. We chose the latter. After that, they still were not responding and we have not gotten any partial refund from them. It’s been over two months and several emails from us but no response. After much work we got a small refund (that didn’t cover the cost of our new accommodation) from Booking but nothing from Sishaus. Apart from that, there were other issues at Sishaus. So to summarise: - Bed bugs - Some beds felt unsafe and were high up on home-built platforms with little to no fall protection. - There was back mold in the showers - No lock on the communal bathroom doors and the doors were some weird accordion sliding doors that offered little privacy. - No locks on the lockers in the 6-bed room. So if you book one bed and share the room with people you don’t know you have no way of locking away your valuables. - Funky smell in the part of the hostel that had the bathrooms and showers. - Unprofessional service from the staff If I’m going to mention something positive: + The location

Die Wegbeschreibung zum Zimmer und die Möglichkeit, dass man ein Self-Checkin machen kann.

Beim Eingang kommt man schwer rein, da der Eingangscode schon so oft benutzt worden ist, dass er größenteils die Zahl nicht erkennt. Es wurde mit Schlafsofa beworben, aber im Zimmer war nur ein Etagenbett, welches für das obere Bett nicht mal ein Geländer hat.

Ci è molto piaciuta l'attenzione alla sostenibilità (cibo vegano, oggetti di riuso/riciclo per gli arredamenti delle camere e delle parti comuni). La stanza comune dove viene servita la colazione è molto carina e accogliente, il personale è gentile e il punto forte di questa struttura è sicuramente la posizione, in una via pedonale nel centro di Graz. Nonostante alcune pecche e cose da migliorare (elencate sotto), per il prezzo pagato ci sentiamo di consigliare questa struttura, specialmente per soggiorni brevi e per persone giovani. La posizione ci ha permesso di godere a pieno del centro storico, stupendamente addobbato per le feste natalizie

Al nostro arrivo la camera era fredda e la stufetta data in dotazione non era adatta a scaldarla. La camera è molto piccola, è dotata di WC doccia e lavandino, ma la doccia è a un metro dal letto e non è dotata di tenda. Abbiamo trovato il letto scomodo in quanto è molto alto e un po' difficile da raggiungere (dalle foto non si percepiva l'altezza). Livello di pulizia accettabile ma migliorabile

Sehr schöne Einrichtung mit Liebe zum Detail Alles super sauber Kleines Waschbecken im Zimmer Genaue Wegbeschreibung mit allen nötigen Infos sodass der Check in super unkompliziert ablief Perfekte Lage man ist direkt in der Innenstadt und S-Bahn Station ist 2min entfernt

Betten knarzen extremst Bettdecken sind viel zu klein Kein mülleimer im Zimmer

BED BUGS!!! ■ We found bed bugs few hours after checking in; ■ There was no one at the reception; ■ Internet didn't work for us; We spent the night in the lobby as we couldn't contact the staff and we left the morning as early as we could! We contacted the staff, they were responsive and accepted a full refund that we requested to booking and got! I checked other reviews and apparently they have this problem since beginning of the year, so they know of it!

Für diesen Preis ist das echt eine Frechheit, gesagt wurde mir auf der Zimmer tür stehe der Name jedoch fanden wir nie unseren Namen. Es befanden sich Haare auf dem Bettlacken, die Dusche schimmelte, es hatte alles einen sehr unangenehmen geruch.