Hotel in Isla Mujeres
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Elegant Accommodations
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Beach front
Key card access
Housekeeping available
Fire extinguisher
Cleaning products
Map of Isla Mujeres
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
Very private and the staff were nice! The beachfront property was magical! So much room in the master suite!
We loved it!
10 / 10Outstanding·Oct 2026
This Boutique hotel was everything we could have wished for. The rooms were nice and cold and clean. The staff was exceptionally nice.
The beds were a bit hard. But I will say I slept very relaxed every night and nonetheless woke up refreshed.
10 / 10Outstanding·Aug 2026
Small size, intimate. Staff incredibly attentive staff. Really took care of us and went beyond the call.
There are allot of boats that came to North Beach and people walk through the beach going to the near beach
5 / 10·Nov 2026
The room was nice and clean, shower was good and the toiletries are aligned to a 5 star hotel (Bulgari). The reception area is nice and the staff on there excellent. The location is good, the beach is divine and the sea crystal clear (except for when the sargassum arrived!)
The beach club is not up to the standard of a 5 star hotel - beds are ripped and dirty. Staff don’t clear empties and rubbish sufficiently and it’s difficult to get anyone’s attention.
The dining area is made up of red plastic chairs on MDF flooring. Food is ok but expensive for the area and I wouldn’t say the quality meets the prices. Drinks are inconsistent.
Pool was not sufficiently cleaned - seagulls / birds drink from it and sit all around the edge pooing. One day it was full of feathers / poo at 2pm one afternoon and hadn’t been cleaned by 11am next day. It wasn’t ok to swim in. I called reception to get it cleaned in the morning, it wasn’t cleaned within an hour or so so at 11 I went to reception to ask, and it was then cleaned within the hour. It shouldn’t be down to guests to (repeat) request - it needs to be more closely monitored and managed. (They did give me late checkout for the inconvenience which was appreciated 🙂)
Breakfast doesn’t live up to a 5 star hotel either. Very limited selection akin to a basic 2-3* hotel. Everyone gets a small bowl of fruit, toast and a bit of granola brought to table. Options are then 2 fried eggs, turkey ham omelette, or scrambled eggs with turkey ham (Turkey ham?!). Decaf coffee not available. Watermelon juice only juice option. Any other option (eg different juice say orange , cappuccino, avocado on toast) you have to pay full price for on top of the breakfast you’ve paid for. Just doesn’t meet 5 star standard.
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Top rated by guests
8.7Excellent
(244 Ratings)
"Very private and the staff were nice! The beachfront property was magical! So much room in the master suite!"
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