Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
A filthy, broken and deeply disappointing stay that fell far short of luxury.
Leaving
the worst accommodation we have ever stayed in. We paid just under €500 for one night expecting a luxury villa and a special treat for our children. Instead, we spent our stay dealing with dirt, broken facilities, arguments over basic amenities and complete frustration. We were relieved to leave.
Check-in was awful. Fatima spoke only French and refused or was unable to use Google Translate, so I had to translate everything myself. One sided communication did not make for a smooth check-in. We had pre-booked dinner, yet no shopping had been done for the meal, meaning nothing was prepared despite our arrival time. With six exhausted children, we cancelled dinner because it would have been far too late.
Other than handing us the keys, nothing was explained. We were given no instructions for the air conditioning, TV, cooker, pool lights or anything else. Throughout our stay, communication was almost non-existent. Messages on Booking.com and WhatsApp were ignored unless we phoned.
The kitchen was disgusting. Every plate, glass, pan and utensil had to be washed before we could use them. Plates were glued together with thick dark brown sticky residue, glasses still contained dried juice, the sieve was covered in slimy residue, broken plastic utensils I showed Fatima instead of being replaced she put back in the drawer, the kettle didn’t work and the “replacement” was an old rusty kettle that Fatima admitted was also unusable. Every concern was dismissed with a shrug and “I just work here.”
When I tried to cook a simple 10-minute pasta meal for my children, there was no gas. Fatima admitted it had never been checked after the previous guests. She then insisted we had to pay an extra €25 simply to use and cook in the kitchen ourselves. This was completely false. The owner later confirmed kitchen use was included in our booking. Instead of enjoying our evening, we spent almost two hours waiting for someone to make the kitchen usable.
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at Privat Villa in Marrakesch with Pool & Garten. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
Yes, a swimming pool is available for use at Privat Villa in Marrakesch with Pool & Garten. Enjoy the water!
Is Privat Villa in Marrakesch with Pool & Garten pet friendly?
Yes! This villa is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Privat Villa in Marrakesch with Pool & Garten?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Marrakesh-Safi
About this villa rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Safe
Contactless check-in/out
Fire alarm
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at Privat Villa in Marrakesch with Pool & Garten. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
Yes, a swimming pool is available for use at Privat Villa in Marrakesch with Pool & Garten. Enjoy the water!
Is Privat Villa in Marrakesch with Pool & Garten pet friendly?
Yes! This villa is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Privat Villa in Marrakesch with Pool & Garten?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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