Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
2 / 10
Nearby hotels offer better services. I would not stay here again.
The beds, covers, washing machine et coffee machine
I might be the only one who had this experience, but I feel it’s important to share it clearly, because the quality–price ratio here is simply not acceptable and it leaves a very unpleasant feeling. It honestly felt like people are being taken advantage of.
We paid €1,765 for 8 nights, which sets a certain expectation
and unfortunately, the apartment did not meet even basic standards.
Upon arrival, the apartment was not properly cleaned:
Toilets were dirty
Bin was dirty
Floors were not clean
On top of that, some equipment provided was not usable in Switzerland. The heater/dehumidifier had a plug that did not fit Swiss sockets, making it unusable which is particularly problematic in a cold and humid apartment. When an adapter was finally provided, using the heater repeatedly caused the electricity to trip.
Basic amenities were also missing for a stay at this price level:
No proper shower gel (only hand soap placed in the shower)
No basic dishwashing products
We contacted the agency politely, provided photos via Booking, and explained our disappointment. While cleaning was offered later, it did not address the overall gap between price and quality. Instead of acknowledging this, the communication became uncomfortable and defensive, with insinuations that we were “just asking for a discount,” which was unfair and unprofessional.
Nearby hotels offer better cleanliness, proper amenities, and even breakfast for the same or lower price. In comparison, this accommodation simply does not deliver what is promised.
Mistakes can happen, what matters is how they are handled. Sadly, there was no genuine willingness to acknowledge the problem or offer a fair commercial gesture, despite the clear issues.
I would not stay here again and would strongly advise future guests to carefully consider whether the price truly reflects what is offered.
10 / 10
Exceptional
location.. facilities .. view.. ease of use … and ease of contact were wonderful
10 / 10
My boys and I had an awesome time, thanks!
The property was very clean, I loved that! It was quite so one can rest during the day or night. The agent in charge of our apartment was very friendly, explained everything with details and was quick to response.
The only thing was that there’s nobody at the reception desk in case you have a quick question, but probably that’s the way things are run now in the digital world. Also it would be nice if the business would offer the Tessin tourist card for visitors. One last thing, my teen boys saw that there was a ping-pong table and a football table but didn’t know where to find the balls to play with. They would have love to play with them but I also can imagine the balls may fall in the lake when they jump.
7 / 10
Good
the Facility is Perfect die a summer holiday with small kids because of the outdoor options: the pool, direct lake Access and beautiful surroundings
the rooms were only separated by a thin wall where the top was an open window. difficult to stay up with a small kid sleeping. then again in summer there is a balcony.
location.. facilities .. view.. ease of use … and ease of contact were wonderful
10 / 10Outstanding·May 2022
The property was very clean, I loved that! It was quite so one can rest during the day or night. The agent in charge of our apartment was very friendly, explained everything with details and was quick to response.
The only thing was that there’s nobody at the reception desk in case you have a quick question, but probably that’s the way things are run now in the digital world. Also it would be nice if the business would offer the Tessin tourist card for visitors. One last thing, my teen boys saw that there was a ping-pong table and a football table but didn’t know where to find the balls to play with. They would have love to play with them but I also can imagine the balls may fall in the lake when they jump.
7 / 10Good·Oct 2021
the Facility is Perfect die a summer holiday with small kids because of the outdoor options: the pool, direct lake Access and beautiful surroundings
the rooms were only separated by a thin wall where the top was an open window. difficult to stay up with a small kid sleeping. then again in summer there is a balcony.
10 / 10Outstanding·Aug 2021
Everything was perfect, the location, the apartment, the host, everything. For sure if we come back to Bissone we will return to this apartment.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Suite Ellegance 305. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Suite Ellegance 305. Enjoy the water!
Is Suite Ellegance 305 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Suite Ellegance 305?
We found 21 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and gym.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Beachfront Location
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Private beach access
Beach access
Garden
Laundry services
Beach front
Family friendly
Ironing facilities
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Lugano
Ratings and reviews
6.3 / 10
Average(3 Ratings)
100% verified reviews
10 / 10Outstanding·Jul 2022
location.. facilities .. view.. ease of use … and ease of contact were wonderful
10 / 10Outstanding·May 2022
The property was very clean, I loved that! It was quite so one can rest during the day or night. The agent in charge of our apartment was very friendly, explained everything with details and was quick to response.
The only thing was that there’s nobody at the reception desk in case you have a quick question, but probably that’s the way things are run now in the digital world. Also it would be nice if the business would offer the Tessin tourist card for visitors. One last thing, my teen boys saw that there was a ping-pong table and a football table but didn’t know where to find the balls to play with. They would have love to play with them but I also can imagine the balls may fall in the lake when they jump.
7 / 10Good·Oct 2021
the Facility is Perfect die a summer holiday with small kids because of the outdoor options: the pool, direct lake Access and beautiful surroundings
the rooms were only separated by a thin wall where the top was an open window. difficult to stay up with a small kid sleeping. then again in summer there is a balcony.
10 / 10Outstanding·Aug 2021
Everything was perfect, the location, the apartment, the host, everything. For sure if we come back to Bissone we will return to this apartment.
$$$$
6.3Average
(3 Ratings)
"location.. facilities .. view.. ease of use … and ease of contact were wonderful"
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Lugano
About this apartment rental
Beachfront Location
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Private beach access
Beach access
Garden
Laundry services
Beach front
Family friendly
Ironing facilities
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Suite Ellegance 305. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Suite Ellegance 305. Enjoy the water!
Is Suite Ellegance 305 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Suite Ellegance 305?
We found 21 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and gym.
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