REF Matsuyama City Station by VESSEL HOTELS

Top rated by guests
Property building
Photo of the whole room, Bedroom
Photo of the whole room, Bedroom
Photo of the whole room, Bedroom
Food and drinks, Food, Breakfast
review stars
8.6Excellent
(807 Ratings)
"Very clean, spacious and good welcome services, especially big bath, soft serve ice cream, many laundry machines."
Verified guest
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8.6 / 10
Excellent(807 Ratings)

Hotel in Japan

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel

Comfortable Accommodations

Amenities

Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Sauna
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Japan


Available Rooms

Ratings and reviews

8.6 / 10
Excellent(807 Ratings)
100% verified reviews
8 / 10Excellent·Sep 2026
Nice and clean
10 / 10Outstanding·Aug 2026
Very clean, spacious and good welcome services, especially big bath, soft serve ice cream, many laundry machines.
Elevators were slow sonetimes
8 / 10Excellent·Aug 2026
Hotel is located right next to the station. Staff were EXTREMELY friendly, the welcome drinks and complimentary evening soft serve ice cream were delicious. Breakfast was incredible and varied, particularly the 5 types of orange juice and ice cream! The main attractions of Matsuyama (onsen+castle) are in walking distance of the hotel.
Too few lifts for a hotel with so many floors, leading to long waiting times. Breakfast and a bed for children are not included in the final price, so we had to pay extra. (Even though he was booked to stay in the hotel).Breakfast ends at 9.30, which we found rather early. Aside from the famous onsen and castle, there isnt much to do in the area.
6 / 10Average·Dec 2025
This is a business hotel located right in front of the station, though it can feel very crowded most of the time.
the bedding was quite shocking. There was no proper bed sheet—only a mattress cover. The typical mattress cover material felt slippery and uncomfortable compared to cotton sheets, making it hard to sleep comfortably. Additionally, when the heater was turned on, there was an unpleasant smell. Ah, There are only two elevators, and we constantly had to wait. During checkout time, the elevators were often full from the upper floors, so we missed them two or three times. I’d strongly recommend allowing extra time in your schedule when checking out.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at REF Matsuyama City Station by VESSEL HOTELS. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is REF Matsuyama City Station by VESSEL HOTELS pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at REF Matsuyama City Station by VESSEL HOTELS?

We found 19 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.


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