I liked -the smell of the sheets -pillows -clean apartment and new bathroom -mirror at the bathroom with a light -good quality soaps -location is good enough to reach the touristic spots -Champaign

-knock knock at 9:55 I understand that you need to rent the apartment for another guest but usually even the check out is at 10 no one except to get out till 11 - after a shower there is a lot of water outside even the shower was closed - there is some noise from the boiler

great location and nicely decorated throughout. the sofa bed was made up nicely and was comfortable. it was good to have a small kitchen to cook a couple of meals as Venice is expensive - there is a shop 2 mins walk away. TVs in both rooms and a good shower. small terrace that we used to dry towels. close to the vaporetto which we took to Venice lido for a lovely afternoon. decent value for money considering the film festival was on. It will be a lovely flat once the issues are sorted and I’m sure it is better outside of summer season.

there were literally hundreds of mosquitos in the house (not one or two as the property have said in response to an earlier review). we know Venice has many mosquitos this time of year but there were so many that they must have been breeding inside the house and this needs to be addressed. for this reason we did not sleep well and got badly bitten despite spending money on new plug ins and bug spray. I’ve included a picture of just a small bit of the floor (less than a square metre) to give a sense of how many there were (they started dying when we bought the plug ins). when we entered there were dead mosquitos and blood on the wall that hadn’t been cleaned. there was a leak from the upstairs flat into our flat via the ceiling when they had a shower. this was above the kitchen so not as bad as the bedroom but we had to put out a bowl and towels. checking in was a bit stressful as the link to the pdf with the door code in didn’t work in their message and I was arriving out of office hours. however someone eventually replied to my message and sent through the correct pdf - just be aware to check when you receive the message so you aren’t stuck. despite me sending them this info I received multiple emails asking for a 10/10 review as ‘booking.com consider positive ratings only those of 10 points’. I would rather be honest about both the good and the bad points to other prospective guests.

The property is very good located, it is newly refurbished, very clean. We enjoyed the time spent with the family

The property is clean and modern. It is a ten minute walk from St Marks square and is a beautiful walk. The property is easy to find and is accessible by Vapretto. The property has all facilities you need and the owner was on hand if we had any issues.

nothing.

The property was only a 10 minute walk from where the boat dropped us. The apartment was clean and had A/C which was crucial during summer. The beds were so comfortable and the pillows were excellent! There were USB ports bedside which were perfect for charging overnight. Check-in was super easy! This was the perfect place for our family of four. I highly recommend!

Everything was perfect!

Location and decoration

Full of spiders and mosquitos, the frontdoor was broken and the house had a bad smell

The apartment was beautifully decorated and spacious for a family of four. The location was quite and central for us to be able to walk to attractions close by.

The front door needs sorting, it squeals very loudly when opening and closing.