Swissôtel Wellness Resort Alatau Almaty
About this hotel
Nestled in Almaty, this charming hotel for $87 per night is a great option for your next vacation. Situated in Almaty, 20 km from Medeo, Swissôtel Wellness Resort Alatau Almaty features accommodation with a restaurant, free private parking, a fitness centre and a bar. This 5-star hotel offers room service and a shared lounge.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Almaty
Reviews
4.6/5.0
Outstanding(1,733 Reviews)
100% verified reviews
5.0
Location is good. Pool nice. Breakfast good!
Mini bar was empty, like it was in Soviet Union!)) It was declared that hotel is no smoking zone, but restaurant offers you even hookah! I was trying to call to the lobby several times, but nobody pick up the phone. It’s seems that the spirit of the Soviet Union’s service stile is still alive!))
8.0
Отель находится в очень удобном и красивом месте.
Цена сильно завышена с моей точки зрения.
Локация красивая, но это почти за городом. Добираться оттуда до города займет время.
6.0
завтрак супер. Расположение и зона бассейнов топ
Дверь в ванную еле закрывалась
9.0
Большие пространства отеля. Это позволяет "дышать". Остались дополнительно на еще один день. Хороший завтрак. Спа-комплекс большой и приятный. Ходили пять раз. В номере все есть, включая современный телевизор, холодильник, фен, есть балкон с видом на горы. В номере чисто. Персонал достаточно хороший, но суховатый.
Когда выходили с завтрака, попросили курт. Но сотрудница не смогла его дать, сказала, что все убрали и его на нашла. Это совсем не гибко. Маленький кусочек курта.
Не разрешили играть на рояле по запрету главного менеджера, как нам передали сотрудники. А мы умеем играть. В этом отношении нужно гибче продумывать систему запретов, если этот отель создан для клиентов.
9.0
Nice location in the countryside. Very clean and top quality facilities. Great for conferences.
Although it’s a nice location it’s a bit far from the centre.
10.0
Вид на горы
Не закрывалась дверь в уборной
3.0
Location only
If you stay for one or two days it is ok. If you stay longer, you will face total luck of management and service. The tv was broken but never replaced. You have to watch carefully not to be overcharged, they will try to do it. If you book it on the hotel’s web site, you’ll get bigger price at the registration and most likely your booking will be lost. If there are any issues with your stay and you need assistance, do not expect any help, nobody cares really. If not for the location I would’ve moved out on the third day for sure. Very disappointed.
10.0
منتجع جميل وكل شي فيه مرتب من اكل ومطاعم والحديقه الخارجيه والفيو والمناظر ماتتحسف ابد عليه والموظفين خدومين جداً واشكر الجميع كانت احلا ايامي
اخذتها هاني مون 🤍
ورتبو لي الغرفه من ورود وبالون وتواصلو معي على الواتساب قبلها وكل شي كان راقي
القهوه ماعجبتني / لازم يكون معك كريم او بخاخ يبعد البعوض اذا انت تتحسس منها / المكان بعيد عن كل شي بس متوفر كل شي في المنتجع / نتفلكس يوتيوب غير متوفر
10.0
больше всего понравилась локация и отель окружен шикарным густым парком , воздух чистый и тишина вокруг , не слышно городского шума
не нашли кепку мужа
10.0
понравился парк вокруг отеля, тишина , отлично отдохнули с дороги и свежий воздух
не нашли кепку мужа
4.0
Ambiance of the property
Rude and not friendly staff
9.0
Poor was very good
Problem between booking.com and the hotel
9.0
Nestled in bountiful nature in the shadow of the Mountain ranges, it is truly a resort to spend time in Almaty. I was in two minds between Ritz carlton and Swissotel; and while the former is in the centre of the city; this is truly a luxurious property.
The in room dining options could have been more comprehensive. Pizza ; with no chicken options seemed odd; especially since it was being offered in a burger and a sandwich. also, the hotel could have MAP options made available.
10.0
It was a great stay, everything was excellent, the room was cozy and the balcony was great with a lovely view of the mountain and breakfast was unbelievable. The staff was great. I will visit again.
Nothing actually, but the air conditioner (AC) wasn’t cool enough in hot days. everything else was super.
6.0
The stuff is trying to be helpful but seems like there is a lack of resources,management should hire additional stuff during the hot season.
I tried the relax massage from Bali Master-it was amazing!
The room ceiling was dirty during all days and my request to clean it was ignored.
The A/C was broken and was fixed only at night:(
Spa is good but not on weekend. There are no rules to use sauna,people come in shoes and without towels to seat-so sad…
So many wasps in the open swimming pool area!
The restaurant is over-expensive and the stuff is not friendly there.I ordered the food in my room and it was ok and not so expensive: breakfast is nearly 6k and dinner -8k.
The bar’s food is bad,the menu is super-strange.
10.0
I loved everything here and would recommend to stay
I would love more space for walking in the evening with the lights
8.0
swimming pools, sauna, golf club near to hotel. personal.
air conditioner at the room doesn’t operate properly. have told to receptionist, the workman came and did nothing. meals are expensive.
6.0
Location amazing. Swimming pool good.
Breakfast could be better. No salmon, no avocado((
10.0
Friendly staff, new facilities, great food
Amazing atmosphere
Highly recommended
8.0
Beautiful grounds and building, massive historic Soviet era sanatorium, and lovely calm park surrounding the property. Nice pool and interior decor, comfy bed, clean washroom with good shower.
Air conditioner was broken for our room, front desk was always understaffed with long lineups for check in, weekday breakfast ended at 10:30 instead of 11 as we were told
5.0
The surroundings of the hotel. Breakfast . Amazing SPA therapist Ms.Daria
Staff in all positions was really bad, unwilling to asist, extremely slow and not friendly. Some of them were giving false info. The hotel has no indicative signs, so people walk to wrong direcrions and the hotel is huge.
9.0
the view from the balcony, the nature, territory, breakfast, the room
the restroom outside was closed (when you travel with kids there should be more restrooms outside or at least 1 open restroom)
10.0
everything was cool - Altynai did amazing job!
10.0
nice hotel
8.0
Breakfast selection was good, and bed was very comfortable. Couples massage was excellent, and staff were attentive.
Buffet food tepid, with one day having no dinner choice, only buffet or bar food because of an event.
10.0
Everything nice
All good
10.0
large property with comfortable rooms, great for relaxation and wellness retreat
nothing
FAQs
How much does this hotel cost compared to others in Almaty?
The average price for a rental in Almaty is $39 per night. This rental is $48 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Swissôtel Wellness Resort Alatau Almaty. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Swissôtel Wellness Resort Alatau Almaty. Enjoy the water!
Is Swissôtel Wellness Resort Alatau Almaty pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Swissôtel Wellness Resort Alatau Almaty?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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