The property was clean, very spacious and well equipped. Parking was easy and the location was excellent with only a short walk into the town centre and Alnwick Castle and Gardens.

The bedroom on the mezzanine level obviously means access to the kitchen and living area is restricted, as we expected but it came as a surprise that it is impossible to keep the light out as the blind cord above the sink in the kitchen cannot be accessed. The cord is on the opposite side to where the window opens and the window will not open fully because of the tap, so it is not feasible to close the blind even if you have someone in your party who is actually tall enough to reach over the kitchen sink. Poor planning. If you are going to use this room, take an eye mask and ear plugs. There is only one shower (which all of us ended up using) and the water temperature fluctuates a bit. There is no shower attachment at all on the bath tub in the main bathroom and the one person who tried a bath said the water wasn't very hot. One of the arms on the chaise longue in the master bedroom is missing (snapped off) and no bathrobes were provided. We didn't want bathrobes but were perturbed by a notice saying that they were provided and that guests would be charged for taking them home. Just a bit unsettling.

The property was lovely (slight updating need) great location for exploring Alnwick, we all enjoyed our stay.

There are 2 bathrooms but only 1 shower (which was in the en-suite) which isn’t great for 8 adults. Things in the property need updating, eg chairs around dining table are worn and look terrible. Toilet in the en-suite was wobbly and the lock/handle kept falling off the en-suite door.

Excellent location and very suitable for our group.

Two bathrooms for seven adults cause a bit of difficulty at times. A second shower in the separate bathroom would have helped.

location was great. lovely sitting - kitchen area lends itself to socialising with family and friends - just needed bigger sofas. Host and Stay were very good at reacting to any issue, but don't think they had a full picture of the property details.

not identified that the 4th bed was not actually in a room, no mention of this on website, should have suspected as no floor plan. Lack of showers only one was in en-suite in one bedroom, not really enough for 8 adults. Not enough seating for 8 people either to eat at table (but did bring a couple of chairs from bedrooms, the table chairs are in desperate need of replacement or refurbishment. Signage on the entrance to the parking area would have helped, it took us a while to identify the property. promise of bathrobes for quests were not available.

lots of space with the rooms acoustically very good

only having a bath in the main bathroom

The apartment is beautiful- well equipped and in a great location.

It would be much better if the main bathroom had a shower.

The property is beautiful - very tastefully renovated with lots of room. The master bedroom is gorgeous with an extra large king-sized bed and a very good shower In the bathroom. The kitchen was very well appointed with everything necessary. The location is great with an easy walk into the village of Alnwick which is charming and, as a bonus, it is just across the street from the wonderful, secondhand bookshop, Barter Books, where you can also have breakfast if you are feeling too lazy to cook.

I didn’t like being asked to verify my identity about 10 days before arrival. It seemed intrusive and felt as if the customer had no rights when they asked you to take photos at the beginning and end of your stay so any damage could be verified. I found that this was optional so I didn’t do it. However, on arrival, it made me feel that I might be accused of breaking things that were already damaged so I wasted time taking photos of existing damage and sending them to the booking agent. There was also an instruction sheet saying that the monogrammed bathrobes could be bought for 70 pounds a piece but there were none in the apartment. Apparently they had been removed so the instruction sheet should be updated. The double beds in the other rooms were on the small size - fine if you are used to that. Another separate toilet would have been great.

Location perfect for what we were looking for to visit Alnwick castle and surrounding area.

We felt the apartment was lovely but could have been better with two showers with two sets for adults and a teenage.

Beautiful property, clean, bright, cosy and homely. The area is so quiet and a nice walking distance from the town. Lots of coffee and tea to choose from.

I would mention that the key pickup is where you park your car, it was a little confusing. The only shower access is in the bedoom ensuite. The main bathroom would be great with a shower when up to 8 guests can stay at the property. Hooks would be really great for coats, towels etc. As there are no blinds in the living space it is bright when sleeping in the mezzanine or watching TV. The mezzanine could do with a wall mirror as there was a lot of up and down the stairs so I could use one when getting ready. I hope this honest feedback is helpful

The old workhouse is fabulous! We stayed here as a group of 7, and the facilities provided us with the perfect place for our family get together to celebrate two special birthdays. The mezzanine level with pool table was brilliant - we spent most of our evenings in this area. We liked the layout of the rooms to allow our group to still have some privacy. The location is perfect - very quiet area, yet just a short walk round the corner to Barters Books and a gentle 10 minute walk into town/Alnwick Gardens.

We experienced a few little niggles with this property. There are no window coverings in the open plan living area/mezzanine area, which meant the guests sleeping in the mezzanine area had an early wake up call due to the light streaming in. There was also no wardrobe/hanging rail for clothes in this sleeping area which meant they had to put their things in one of the other rooms being occupied by other guests. No bedside lamp in one of the bedrooms, so we moved one from another area. Found it strange that the accommodation sleeps 8 people, yet the dining table only seats 6. We did bring through a dressing table chair to accommodate us all around the table to eat together.

the space within was excellent, easy walking distance and enjoyable

the key fob to the external didnt work on the town side and the en suite bedroom had a small double bed!

The location was excellent everything was on the door step. The apartment was very comfortable the decor excellent.

One of the legs on one of the settees had given way.

Beautiful apartment and location. Lots of games provided and the pool table of course. We also loved the old books and letters. Very comfortable and just a nice place to spend time.

There should be a welcome pack that explains how to use the heating and fire and maybe lists the local attractions. We had to figure out the fire and heating ourselves. No corkscrew!