Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
8 / 10
С удовольствием остановлюсь в этом месте еще раз. Цена соответствует качеству.
Приятное место с красивым видом. Приветливый персонал.
Было грязно
9 / 10
Lovely stay in tje mountains
Fantastic shower and good breakfast !! Confortable beds
8 / 10
Highly recommended
The rooms are super clean and you can see the mountains from the outside. The yard is beautiful
Breakfast is too simple
3 / 10
Terrible experience – Not recommended at all!
Terrible experience – Not recommended at all!
We booked a 2-room house for our family stay at Panorama Complex Kazbegi. We arrived late in the evening after a very long day; we were tired, wet, and freezing cold. Instead of a warm welcome, we were greeted by an unfriendly and quite angry staff member.
To our shock, we were given two separate adjoining rooms instead of the house we booked. The rooms were very small and basic. Furthermore, the room doors open directly outside into the garden. This setup made it completely impossible for us to stay there safely with young children, as we could not leave the kids alone in a separate room with no connecting indoor space—only an outdoor terrace facing the garden.
When we raised our concerns, the on-site host was extremely rude and got angry at us for refusing to accept the wrong rooms. She directed us to call the owner, who unhelpfully claimed over the phone that it was our mistake and that this was what we had booked—even though our reservation explicitly stated a 2-room house, not two separate rooms.
Because it was already late, the kids were exhausted, and the weather was extremely cold, we had no choice and were forced to stay in the rooms provided.
To make matters worse, upon entering the rooms, we discovered there were no bath towels. When we asked the host, she told us the towels were still wet in the laundry and we had to wait for the dryer to finish! The attitude and treatment we received throughout our stay were unpleasant, unprofessional, and completely lacking in basic hospitality.
The next morning, we paid for our stay in cash. The staff member handling our check-out did not even know how to issue an official receipt and instead wrote a handwritten note on a scrap of paper as proof of payment.
Overall, a deeply disappointing and frustrating experience. We expected a house suitable for a family, but received poor accommodations, unsafe conditions for children, and terrible customer service.
Avoid this place!
Приятное место с красивым видом. Приветливый персонал.
Было грязно
9 / 10Outstanding·Aug 2026
Fantastic shower and good breakfast !! Confortable beds
8 / 10Excellent·Aug 2026
The rooms are super clean and you can see the mountains from the outside. The yard is beautiful
Breakfast is too simple
6 / 10Average·Aug 2026
Breakfast on the first morning was not good as we only received scrambled eggs, bread and tea/coffee when we could see others were getting other items and being served much quicker. The next morning was much better with 2 salads and other items.
The cook was some times friendly and other times seems to ignore us.
The chalet was not very clean. Very hot upstairs in the bedrooms. Easy to bump heads on wooden beams. Clothes air dryer was broken.
Bathroom window had no covering so next door neighbours could look into the bathroom.
It would have been nice to have a chopping board and tea towel.
Does this property follow enhanced cleaning procedures?
Yes, this chalet has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this chalet?
Parking is not specified as an available amenity at Panorama Complex Kazbegi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this chalet?
We didn’t find pool listed as an amenity for this chalet. It may be worth double checking if a pool is important for your stay.
Is Panorama Complex Kazbegi pet friendly?
Yes! This chalet is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Panorama Complex Kazbegi?
We found 19 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this chalet rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Bar
Kitchen
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Fireplace
Outdoor Cooking
Family friendly
Smoking allowed
Key access
Contactless check-in/out
Cleaning products
Map of Georgia
Ratings and reviews
7.8 / 10
Good(273 Ratings)
100% verified reviews
8 / 10Excellent·Sep 2026
Приятное место с красивым видом. Приветливый персонал.
Было грязно
9 / 10Outstanding·Aug 2026
Fantastic shower and good breakfast !! Confortable beds
8 / 10Excellent·Aug 2026
The rooms are super clean and you can see the mountains from the outside. The yard is beautiful
Breakfast is too simple
6 / 10Average·Aug 2026
Breakfast on the first morning was not good as we only received scrambled eggs, bread and tea/coffee when we could see others were getting other items and being served much quicker. The next morning was much better with 2 salads and other items.
The cook was some times friendly and other times seems to ignore us.
The chalet was not very clean. Very hot upstairs in the bedrooms. Easy to bump heads on wooden beams. Clothes air dryer was broken.
Bathroom window had no covering so next door neighbours could look into the bathroom.
It would have been nice to have a chopping board and tea towel.
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Georgia
About this chalet rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Bar
Kitchen
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Fireplace
Outdoor Cooking
Family friendly
Smoking allowed
Key access
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this chalet has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this chalet?
Parking is not specified as an available amenity at Panorama Complex Kazbegi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this chalet?
We didn’t find pool listed as an amenity for this chalet. It may be worth double checking if a pool is important for your stay.
Is Panorama Complex Kazbegi pet friendly?
Yes! This chalet is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Panorama Complex Kazbegi?
We found 19 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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