The kitchen / dining/ lounge area. The proximity to the bus stop.

Our room had not been hoovered properly and the drawers had not been cleaned out. There were big balls of fluff on the floor. Also the downstairs shower room had mildew round the base of the shower. It needed a good bleaching or deep clean. The kitchen tap/ round the sink was not clean either. The property had been advertised as having 4 bedrooms including 2 doubles but when we arrived 1 was a v small twin and i could not see a way of making it a double due to the shape of the room and the furniture. The lane to the chalet was permanently icy and 2 of our party fell on it during the week. If a salt or grit bin had been provided we would have gritted the path.

Everyone I dealt with was really helpful and friendly. Thanks very much, we had a great time