Great location and garage for the bikes

Room was too hot and no air conditioning 😩

The location and the garage

The reception, his system was faulty so could not take card payment. Wearing a T shirt that said go away in very rude language. 0 customer service. Also there was constant noise at night coming from one of the walls.

Nicely located literally in the center of town, with easy access to everything you'd want to see. Family room (3 beds) was huge and very comfortable for us. Room had a small refrigerator and coffee/tea maker, which was unexpected and very welcome! Beds were comfortable and bathroom was fine. We arrived by bike (on a bike tour along the Rhine) and it was easy to find. They have plenty of room to store bikes in a large garage with keypad access just behind the hotel (separate building). We did not choose the breakfast option ($$) so can't comment on that. Based on reading other reviews, I surmise the property is under somewhat new ownership that appears to be upgrading the property and rooms. While the room did not have air conditioning, it did have a nice fan and a window that opened into a quiet center ventilation/courtyard area. We had no problem with noise. Building has an elevator (typical small European elevator).

Not really any complaints, it was actually better than we expected based on other reviews. Desk clerk was efficient and helpful when asked, but wasn't overly welcoming. Hotel has two entrances, one in the front on the pedestrian street and one in the back on an alley (where the garage is and you can unload your car). We never figured out which was the main entrance, so worst case scenario you might have to walk two minutes around the building to get to the correct door.

all it should be & have, in a basic but adequate setting

no worries!

hotel is in the center. walking distance from all the main attractions. very clean and comfortable.

the person in reception could have been more welcoming. he should smile a bit more, after all the customers are what keeping there. on Thursday when checking in I was asked when I want to have breakfast and was given the time options of 7.00 to 10.00. however. he did not mention that on Saturday breakfast is at 8.00. when handing back the keys no comment whatsoever, as if we never existed. need to work on the customer relationship.

the only good thing about this hotel is the location. like the name suggests, it’s pretty central.

it’s completely outdated. the main entrance is in the alley. it’s dark. hot. the vents are dusty. there is something wrong with the plumbing. the sheets were visibly dirty. the phones didn’t work.

breakfast ok, room ok, service excellent

unfortunately parking is not always available and you have to pay every hour in a new parking space on the street

Very friendly welcome. We were helped with our bikes immediately and could safely put them into their private garage. We also felt that the staff was taking corona measurements serious. Despite the rather tight layout of the hotel and breakfast room, we never felt uncomfortable. The location of course is excellent.

No major complaints. Maybe the hotel and the rooms were a bit on the small side for the price we paid.

Central