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1 / 10
Terrible Stay - NO AIR CONDITIONING
In Marais, but on the outskirts.
Upon arrival, we entered a filthy courtyard, littered with cigarettes, garbage cans & 3 toilet stalls! Then up spiral staircase with suitcases, which has no lights and is pitch black at night. Entered apartment & were told air-conditioner broke! Mind you it was 90°F outside! We were very upset. Prior to this, we had been messaging with management team 4 days prior to arrival on WhatsApp, with check-in instructions/timing. At no point did they tell us about air conditioner. Had we known, we would have changed our plans. I immediately messaged management & was told they were setting up repair. I did not hear back from them, so I messaged again next morning. No response until end of the day stating they were contacting the owner. I explained that we were very uncomfortable could not sleep as it was so hot. Back and forth with delayed messages, still no repair. Finally, the day before we left, they called and texted 3 time, only to find out what time we were checking out so they can coordinate the cleaning crew. Then they gave me the owner's email if I wanted to contact him directly with my complaint. I emailed the owner. His reply was that he messaged me in the booking app and about the air-conditioning. To my surprise, he did message two days before arrival. Since I did not reply to him, one could have assumed I did not see it. He said I could've opened the windows, however, the bedroom is completely insulated by glass, & the small bathroom window opens to the smelly courtyard. I replied asking why didn’t the management team tell me in all of our messages prior to arrival. They should have been honest from the beginning and given me the option to leave with a refund. They didn't. They just kept me waiting for updates. I never heard back from the owner; he obviously could care less either. Their taxi recommendation did not show up. From start to finish it did not go well. Overall, I would not recommend this apartment!
Could have used a second tea towel and perhaps another bath towel as we stayed for 5 nights, but these are minor issues
9 / 10Outstanding·Jul 2026
Tolle Lage, sehr ruhig, super klimatisiert, komfortables Bett, geräumiges Studio
Uns passte eigentlich alles. Einzig was negativ aufgefallen ist, war das Sofa. Die Kissen rutschen weg, da es ein Sofabett war und das Studio ist nicht besonders hell, hat keine Aussicht, das Fenster geht auf einen Innenhof. Dafür ist es ruhig.
Could have used a second tea towel and perhaps another bath towel as we stayed for 5 nights, but these are minor issues
9 / 10Outstanding·Jul 2026
Tolle Lage, sehr ruhig, super klimatisiert, komfortables Bett, geräumiges Studio
Uns passte eigentlich alles. Einzig was negativ aufgefallen ist, war das Sofa. Die Kissen rutschen weg, da es ein Sofabett war und das Studio ist nicht besonders hell, hat keine Aussicht, das Fenster geht auf einen Innenhof. Dafür ist es ruhig.
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Top rated by guests
9.2Outstanding
(39 Ratings)
"Very comfortable apartment in a perfect location"
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