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Reviews
1 / 10
I could not stay there - left in few hours - went back to train station, and canceled my vacation.((
Complete disaster — avoid at all costs!
Property: Appartements conforts en Basse-Ville
Location: 26 Rue Saint-Joseph Est, Saint-Roch, G1K 3A5 Quebec City, Canada
Stay duration: Planned for 6 nights, left after a few hours (currently disputing a refund).
I had a terrible experience at this property. It is poorly maintained, unhygienic, and poses serious safety risks.
Critical Safety Hazards
* Broken Windows: The windows are extremely old, the rolling handles are broken, and they are completely stuck shut. When I arrived, the room had a terrible odor, and I couldn't even open a window to air it out. More importantly, because this old building has very narrow staircases, stuck windows eliminate a vital emergency escape route in the event of a fire.
* Unsecured Adjoining Door: Room #4 has an extra internal door that cannot be locked from the inside. I have no idea what is behind it, and it is completely unacceptable to stay in a room where someone could walk in at any moment.
* Flimsy Entrance Security: The main entrance uses a primitive 5-button code lock. Because the numbers are paired, a 4-digit code offers only 120 possible combinations. Anyone could bypass this "lock" in less than two minutes.
Poor Hygiene & Maintenance
* Filthy Linens: The bedsheets and towels were dirty, stained, and covered in someone else's hair.
* Structural Issues: The place is severely outdated. The kitchen flooring has actual holes in it, which management awkwardly tried to hide by placing a table directly over them.
Summary: This place is a safety hazard and a health violation. Do yourself a favor and book somewhere else.
10 / 10
Very cool, spacious apartments in a vibing area..great value!
Great value, spacious, comfortable, well appointed good location even got a nice roof top area. Honestly at the price it’s an absolute bargain, staff were really responsive as well when I needed to ask questions.
Nothing really, it’s in a vibrant area, well located, some may find it noisy but it’s a city location. I didn’t park on the street, honestly I struggled to find a space to pay to park during the day on the street but had no problem loading and unloading right outside the apartment door and then finding a very affordable secure parking garage within 5 mins walk costing $15 for 24 hours.
8 / 10
Very comfortable, well equipped apartment.
Very comfortable, well equipped apartment and the kitchen. We have found all, we needed for a short stay and preparing simple meals.
We had trouble getting into the property, the instructions were not clear and we had to phone the host to seek further clarifications.
10 / 10
Excellent place with affordable prices, but a some staircase needs to walk up. We only have on us so it’s pretty easy f
Very nice clean and tight! Great price for such a nice place with big patio.They got every you need for cooking and washing
The power of the dryer is a bit low, it take us a full day to get everything dry. They only have one bottle for shower without label not sure if is body wash or hair shampoo
La localisation, la proximité du vieux Québec, la propreté des lieux, le confort des lits, la disponibilité des équipements (ex. cuisine, lavage,...).
La tranquillité. La proximité des commerces.
Le manque de rampe dans l'escalier intérieur. Une rampe est importante pour sécurité des personnes.
9 / 10Outstanding·Sep 2026
La disposition des éléments cuisine chambre sdb salon..
Bien meublé et ustensiles de cuisine ok
Réfrigérateur excellent, machine à laver, sèche linge très pratique.
Espace très agréable et facile à vivre.
Quelques petits details qui font la différence, un peu de sucre, café, sel,poivre c’est très appréciable. Merci
Un peu bruyant, matelas très mou.
Traces de coulures sur les éléments de cuisine. J’en ai nettoyé quelques unes mais il en reste.
7 / 10Good·Sep 2026
Propre, calme
Support brise, oreillers trop fermés
6 / 10Average·Sep 2026
Le quartier est mal fréquenté en fin de journée et le soir.
La porte d'entrée de l'appartement est très capricieuse.
Le stationnement est compliqué, tant au niveau place que paiement, chaque rue a ses propres règles.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Appartements conforts en Basse-Ville. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Appartements conforts en Basse-Ville pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Appartements conforts en Basse-Ville?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
"Great value, spacious, comfortable, well appointed good location even got a nice roof top area. Honestly at the price it’s an absolute bargain, staff were really responsive as well when I needed to as..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Contactless check-in/out
Fire alarm
Cleaning products
Map of Quebec City
Ratings and reviews
7.4 / 10
Good(67 Ratings)
100% verified reviews
8 / 10Excellent·Sep 2026
La localisation, la proximité du vieux Québec, la propreté des lieux, le confort des lits, la disponibilité des équipements (ex. cuisine, lavage,...).
La tranquillité. La proximité des commerces.
Le manque de rampe dans l'escalier intérieur. Une rampe est importante pour sécurité des personnes.
9 / 10Outstanding·Sep 2026
La disposition des éléments cuisine chambre sdb salon..
Bien meublé et ustensiles de cuisine ok
Réfrigérateur excellent, machine à laver, sèche linge très pratique.
Espace très agréable et facile à vivre.
Quelques petits details qui font la différence, un peu de sucre, café, sel,poivre c’est très appréciable. Merci
Un peu bruyant, matelas très mou.
Traces de coulures sur les éléments de cuisine. J’en ai nettoyé quelques unes mais il en reste.
7 / 10Good·Sep 2026
Propre, calme
Support brise, oreillers trop fermés
6 / 10Average·Sep 2026
Le quartier est mal fréquenté en fin de journée et le soir.
La porte d'entrée de l'appartement est très capricieuse.
Le stationnement est compliqué, tant au niveau place que paiement, chaque rue a ses propres règles.
$$$$
7.4Good
(67 Ratings)
"Great value, spacious, comfortable, well appointed good location even got a nice roof top area. Honestly at the price it’s an absolute bargain, staff were really responsive as well when I needed to as..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Quebec City
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Appartements conforts en Basse-Ville. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Appartements conforts en Basse-Ville pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Appartements conforts en Basse-Ville?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
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