Details

Living room

Velluto elegant apartment near the Duomo

9 / 10

Outstanding(50 Ratings)

$$$$

Apartment in Florence

5 guests · 2 bedrooms · 2 baths

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Location

city location on map

Reviews

10 / 10

Great stay in a brilliant location with plenty of room to relax.

Location is fantastic. Short walk from the train station an light rail (tram) and an even shorter walk to the Duomo

1 / 10

“Washer NOT in apartment as advertised – misleading listing and unacceptable inconvenience!”

Misrepresentation of Washer Availability – Formal Complaint and Request for Compensation. I am submitting a formal complaint regarding my stay at Velluto Elegant Apartment near the Duomo from November 29 to December 4. The listing clearly indicated that the apartment included a washer machine, which was my top priority when booking. Upon arrival, I discovered that the washer was not inside the apartment as advertised but instead located downstairs in a shared area. This is a serious misrepresentation of the property and directly impacted my decision to book. Had I known the washer was not in the apartment itself, I would never have chosen this property. The inaccurate description caused significant inconvenience and wasted time during my stay. I expect the following: A formal acknowledgment that the listing was misleading. Immediate correction of the property description to prevent future guests from being misled. Appropriate compensation for the inconvenience and for the fact that I did not receive the amenities I paid for. This situation is unacceptable, and I urge you to resolve it promptly. If no satisfactory resolution is provided, I will escalate this complaint further.

This property was misrepresented in multiple critical ways: Washer Misrepresentation The listing advertised a washer machine inside the apartment, which was my top priority when booking. Upon arrival, I discovered the washer was not in the apartment but located downstairs in a shared area. This is a serious misrepresentation that directly impacted my booking decision. Condition and Environment The property was described as an “elegant apartment.” In reality, the furniture was old, dated, and unpleasant to use, far from elegant. The apartment smelled strongly of cigarette smoke, especially in the bedroom, making it extremely difficult to sleep and creating an unhealthy environment. These issues combined created a stay that was unacceptable and far below the standards promised. I expect the following: Immediate acknowledgment that the property description was misleading. Correction of the listing to reflect the actual condition and amenities. Appropriate compensation for the inconvenience, discomfort, and false advertising. If no satisfactory resolution is provided, I will escalate this complaint further.

10 / 10

Yes, I will recommend it to everyone

Overall 10 stars

N/A

10 / 10

Live the Florence Dream in this Beautiful Apartment

If this apartment is available - book it! The location is 1/2 block from the Duomo on an amazing street. You will feel like a real local Italian as you lean out the window, taking in the million-dollar view and listening to the bells of the cathedral. Georgeous apartment with 12-foot ceilings that will make you feel like a not-so-distant Medici cousin. The beds were very comfortable for our party of 5, and we loved gathering in the huge living dining area. Having access to an American-style washer and dryer was also great and helped us to pack less for the trip. The management team was super responsive and professional as well.

It would have been nice to have a daybed in the master as is in the second bedroom, but that is so minor and takes nothing away from the apartment.

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Bed, Photo of the whole room, Bedroom

Living room, Dining area

Living room, Dining area

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Velluto elegant apartment near the Duomo

Top rated by guests

Living room

View (from property/room)

Bed, Bedroom

Bed, Bedroom

Bed, Photo of the whole room, Bedroom

9Outstanding

(50 Ratings)

"Location is fantastic. Short walk from the train station an light rail (tram) and an even shorter walk to the Duomo"

Verified guest

Don't miss out! Price and availability may change

9 / 10

Outstanding(50 Ratings)

Apartment in Florence

5 guests · 2 bedrooms · 2 baths

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Spacious Accommodations

Amenities

Free WiFi/internet

Air conditioning

Non-smoking

Heating

WiFi/Internet

Contactless check-in/out

Fire alarm

Fire extinguisher

Cleaning products

Map of Florence

city location on map

Ratings and reviews

9 / 10

Outstanding(50 Ratings)

100% verified reviews

10 / 10Outstanding·Oct 2026

Location is fantastic. Short walk from the train station an light rail (tram) and an even shorter walk to the Duomo

9 / 10Outstanding·Jan 2026

Appartamento a esattamente 2 passi dal Duomo, spazioso, comodo, accogliente e pulito. Staff attento e disponibile. È già la seconda volta che soggiorniamo.

Nulla

8 / 10Excellent·Jan 2026

El apartamento está a metros del Duomo eso es muy bueno por un lado pero por otro un poco ruidoso el dormitorio que da a la calle.. es muy amplio pero no tan lindo como la foto tal vez un poco de mantenimiento le vendría bien. Los baños cómodos.

El ruido exterior (con cerramientos nuevos se soluciona) y tener que sacar la basura antes de irnos.

9 / 10Outstanding·Oct 2025

equipement cuisine

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Velluto elegant apartment near the Duomo. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Velluto elegant apartment near the Duomo pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Velluto elegant apartment near the Duomo?

We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.

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