the kids and i loved the pool and hot tub facility and we enjoyed the breakfast

Unfortunately one of the several rooms we reserved for New Years Eve was infested with cockroaches. The pool was filthy the water very murky. The hottub water turned BROWN mid evening. No towels were available in swim area. Very disappointing.

Very nice hotel

This hotel is magnificent. I judge quality of hotel's and take very seriously where I would allow my family to sleep for the night. Amazing pool and very modern room with plenty of amenities.

Stayed two nights. Bed was comfortable. TV had over 70 channels to choice from. Restaurant attached to hotel is a nice convenience.

They said they ran out of towels and wash rags and I had to use my friends towel to dry off on !!😡 also Inhar to use the hand towel to wash with I refused to use someone else’s wash rag !!! We saw the leaning lady when we left the room and she had plenty of clean towels !!! uufghh

Great stay

The staff was amazing and very helpful

Safe area. Good breakfast spread and maintained property. Room had a piece of licorice on the floor and an old key card. Wasn’t the cleanest. Overall good stay.

Was a great over night stay. Good breakfast and safe area.

We booked our stay at this hotel as it was indicated on Expedia that it is pet friendly. That is not the case. The hotel is not pet friendly and would not honor our reservation. We had to frantically find another hotel in the area. Very very frustrating experience - especially after a long travel day.

In my honest opinion, and because I choose hotels based on reviews left (within reason), I was completely disappointed with IHG on this location. They jacked up the price during an event weekend. I mean who spends over $250 on a basic 2queen room in Terra Haute?! (I used my rewards for this stay) & chose it based on high reviews. We stayed here for the Ride Across Indiana (well over 600 + people) event- they start early so we all have to leave by 5:30/6:00. We asked what time breakfast would be put out- “7:00am” okay- we leave early- can we have a grab and go option? - “ no, we don’t do that”. Bummer. How about coffee and tea? “No. But I will see what we can do.” I just visited over 10 hotels in the past two weeks on a road trip. Every single one offered, coffee, tea, and water in the lobby at all times. There was none here. Every ice machine on every floor was out of service. Front desk women were inconsiderate & not welcoming. No hospitality. Not enough towels or coffee for room occupancy. AC broken. 1 pillow per person - first time for that one. In the am they were setting up breakfast and had some fruit and muffins out (but lights were still off) I attempted to grab some and was told they are closed and not to go past her barrier (as she walked outside for her break) Yikes! Thankful- no bed bugs, and room seemed to be clean enough. Would not choose this hotel again. Dinner at steakhouse was wonderful but found out I could have shown rm key for discount.

Everything was perfect thank you

Tried to give us a different room than what we reserved. Then when we got a room like what we reserved the shower was dirty and the whole room smelled like mold. I would not recommend this holiday inn to any body!!

How unprofessional the front desk overnight guy was. His name was Christopher. He shouldn't work with the public. His body odor was absolutely horrible and he was on a power trip

Everything in one !

Clean rooms, good customer service.

Spacious room and bathroom. Breakfast was included and very good.

It was conveniently located near the interstate highway. Good breakfast with friendly staff.

My only complaints are the seal on the door on the fridge was coming off so the door didn't close properly & there was no coffee pods, only tea

Over night shift , very friendly… breakfast was good!!! Pool are beautiful

Kitchen sgtaff were great! I needed ice for our cooler and they got it for me and even gave me the little bucket with lid to take it out to my cooler. Wonderful ladies!!!

Perfect place to stay in every way!!

Was annoyed by the noise in the hallway at late hours of the night. The fact that there were not enough towels in the pool area. And, when informed that housekeeping gas all gone home for the evening. I have NEVER heard of that while staying in a hotel.

The linen on the bed wasn't clean...specifically the pillowcase. The desk clerk wasn't professional. When I walked in, the desk clerk had a bonnet on her head. When you walk in a facility, the first thing a person looks for is professionalism. Additional fees were charged on my card, the clerk didn't communicate the additional charges. I won't be back at this hotel.

Nice

Clean, convenient location, friendly staff.

Not the first time i stayed here. Their rates are a little higher than others. But the beds an the room in general is well worth it. Great staff, great breakfast. Overall my go to Hotel in Terre Haute.

Great stay. Would stay there again but they need to keep more towels in the pool area

The stay at this hotel overall was just okay. I'm sure you can get more for your money staying elsewhere. The room was very dusty and just showing some wear and tear in the bathroom. The pool was nice but so busy that they couldnt keep up with all the towels that were needed. Breakfast was not ready at 6:30 as the confirmation email had stated. The staff said that was the weekday time and its at 7:00 on the weekends.

Overall a very nice hotel however we happened to book a night on the same day as some bowling tournament was taking place. Too many noisy children running up and down the halls too late at night. Won't stay there again on a weekend.

Very clean and much more modern and updated from most other hotel chains. Excellent pool/hot tub area layout.