Property is in poor condition.

It is the best place we have stayed in Tucson, where we often go to visit family. One bad thing was that our room was not cleaned after being away all day. In the evening, though it took a few hours, clean towels were delivered to our room.

Overall, our stay was great. Nothing the hotel can do about this but others should be aware… We were parked by Gate 4 and we believe it was homeless people fighting in the ditch tunnel right near our car. It was awful and scared our kids quite a bit. They didn’t feel safe. My husband and I talked with them but it was pretty bad to listen to.

Very quiet!

Wonderful large room providing comfort and everything we needed. Alan at the front desk is very kind and caring. He even texted us to see if there was anything we needed! Great location and a warm cookie at check in!!! If we come back to Tucson, this is definitely where we will stay!!

The bathroom is quite uncomfortable

The restaurant has a severely limited menu. As a business traveler your days are long & the convenience of a in hotel cafe is a necessity. On the other hand the complimentary breakfast buffet is superior in comparison to other Brand Hotels I've stayed at.

We paid 300 dollars for 1 night and had water leakage from the roof for entire night. Requested for refund but hotel declined as we booked through Expedia.

we choose the hotel for the size of the suite, however the furniture and carpets were dirty and stained. We were booked in by vrbo thru expedia, after a glitch with the vrbo apt . we only stayed one night. Staff were helpful, and kind.

I stayed at the Doubletree for the Gem Show for work. The service was wonderful. From the moment I checked in, it was quick and seamless topped off by a warm amazing chocolate chip Cookie. The breakfasts were tasty, filling and the service by the staff very friendly and attentive. Eneida went above and beyond to help me when I arrived at the tail end of the buffet. Housekeeping staff were very friendly, honest and respectful of all the things I had all over due to work and purchases at the gem show. I wish I had had the time to use the large jacuzzi A great stay. Will come back next year!

It saddens me to type this because the staff is great. The property it self could use a bet of love first room the toilet did not work was move to a second room with double bed instead of king. The bed cover had a stain on it did not see it until the next morning when it was light. The hinges to the room were loose and the shower curtain was torn on top where the curtain rod goes. This is an old property that could use facelift. Good and beverage options were not up to par I met the new F&B and we talked about the menu briefly and she is in the process of working on it. Hopefully when I visit next time I would be impressed considering it is what I do for living. Again very nice lady and I am sure she will do an excellent job. I do appreciate the fact I was provided with Hilton points as in good faith also.

Nice and spacious suite. Clean property. Friendly staff. Overall happy with our stay.

Everything was great, I forgot some stuff in the fridge and the staff hold it for me till I came back later that same day I checked out.

Good

Great rooms. Clean and nice looking. If your room has not been cleaned up by 1pm….. call them (now I know…. Our room wasn’t cleaned, but my friend’s was), they probably skipped your room. We enjoyed our stay.

They did not return my 50 dollar deposit!!!!!!

What a great stay. The king suite was very spacious with two separate areas. Room was clean, comfortable, and spacious. Pool and hot tub were great. Staff was very helpful at check in. Free breakfast was oke of the better continental breakfasts we have had. Overall very pleased with our stay

On check in the room we booked was not available so an upgrade was offered which we took as it was late. The room was nice, we really needed 2 beds though, not a suite with one bed and a pullout. Our daughter found sleeping on the couch more comfortable than pulling it out. Because of our needs this was actually a downgrade but it is what it is. Otherwise the room was generally fine. The bed was ok, not great but the pillows and bedding were very comfortable. There were plenty of outlets and charging ports. The shower toilet area was tiny, almost closet size. The grounds were very comfortable. Unfortunantly, the pool and hot tub were closed the full day that we were there. They looked clean and well cared for though. The staff were very gracious and friendly.

This is an older hotel that has been well maintained and updated for the most part. Office staff was very pleasant and easy to work with. Fairly easy to access as long as you know where you are going.

Cute resort style hotel. Double rooms, quiet, friendly staff, good breakfast.

Nothing unique

It is hard to believe Hilton would put their name on this property. The first room we had, the sheets had brown stains, one bed had a used Kleenex between the sheets, and there was a vape pen on the sofa. The room had dust on all services, and the thermostat did not work. It also had a lot of street noise, even though we had asked for a quiet room. The front desk manager offered to put us in another room, and we agreed. The second room was a bit cleaner, but the sheets for the sofa bed still had some substance on it, and one of the other beds had yellow stains on the sheets. The grounds were attractive, and the front desk manager (Alan) was very nice. but we would not stay here again. The property is a "split level," so you must walk up or down stairs to get anywhere. The hairdryer was strong, which was nice, and the shower wasn't low-flow, so we appreciated that. But the bathroom was TINY, and we didn't like having the sink in the bedroom. The ceiling of the room (both rooms) also felt lower than normal. The bed was up against the wall on one side, so my husband had to climb down to the foot of the bed to get out. The fitness center was small but fine, with good equipment (including a Pelaton bike). And there was a water cooler, but it was not hooked up to anything and had no water in it! I had read great reviews about the free breakfast, but it was disappointing. At one point we had to wait because they were out of knives and forks. Basic food, but blah.

The staff was great. The bathroom was a little dirty.

Overall not suitable for families with children - cockroaches dead and alive - dusty curtains - stained carpets - clogged bathtubs Old, and mismanaged…don’t stay here if you have children. I wouldn’t stay here in the future even if I am paid to stay here!

expedia messed up the reservations, but the staff at hotel where kind enough to honor the reservation and find us aa room

Nice, large suite. Comfortable bed. Refrigerator, coffee maker and microwave in little kichenette is very convenient. Heated pool and jacuzzi. Complimentary breakfast. Reasonable rates. Friendly staff. I would definitely stay here again.

Really nice stay, we plan to stay in this hotel again

Very clean room, very friendly staff. Great experience everytime I stay here.

The room (203) had a very dank, musty smell. The floors weren’t vacuumed, the bed was old and I felt like I was laying in a taco. Lastly, our A/C / Heater had a rattling fan sound every time it turned on, and rattled loudly until it turned off. Glad we brought earplugs! The staff were very nice, and the breakfast had many options to choose from.

My family and I had a great stay here! Their customer service was outstanding! We look forward to going back next season.

the road was very noisy

Very nice older hotel thats been upgraded, stayed in a king suite that had a separate living room with a couch that could also be made i to a bed. Lots of room for the price I paid, and the continental breakfast was great! Had more than just cold cereal.and coffee. Lots of options, even picky kiddos could fine something