Embassy Suites by Hilton Cincinnati Northeast Blue Ash
About this hotel
Nestled in Blue Ash, this lovely hotel for $135 per night is a fantastic choice for your next vacation. Suburban hotel with free breakfast and free area shuttle An indoor pool, a restaurant, and a fitness center are available at this hotel. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request. Embassy Suites by Hilton Cincinnati Northeast Blue Ash offers 238 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cincinnati hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an indoor pool and a fitness center. Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Gym / Fitness Center
Map of Blue Ash, OH
Reviews
4.1/5.0
Excellent(1,017 Reviews)
1.0
Not very clean. Needs repairs. Kids ran all over the place without any supervision and security didn’t stop them. We were unable to enjoy the pool area for disrespectful kids and kids were running and being loud in the halls all night preventing us from getting a good night of sleep. No extra pillows upon request.
4.0
The Staff Were Absolutely Amazing
The condition of the rooms halls etc...very old
5.0
Always injoy this hotel
1.0
The good—it was open and they had a room for us. Middle of the night staff was helpful.
The bad—the bathroom door in our first room didn’t close, the trash can in both rooms was absolutely disgusting and neither had been cleaned in a long time. There was no conditioner in the second room. There was no WiFi. Breakfast was lackluster compared to what we’ve experienced at other Embassy Suite locations.
The ugly—there were blue cables hanging everywhere from the ceiling from construction on the Internet. No one informed us before the visit that there would be cables hanging in front of our room and there would be no Internet. Construction was loud until about 8p and then there was a VERY LOUD party until 2am right below our room. I didn’t want to be a Karen, but by midnight, my kids were crying and our room was still vibrating from the giant party in the restaurant below. I went to the front desk to inquire if there were “quiet hours” that would ever go into effect and he said the party had rented the restaurant until 2AM. He offered to move us to the other side of the hotel because the group was known to be rowdy in the past. I do not know why they would put a family with three kids right above the party (second floor, room right above the restaurant). We moved our kids across the hotel at 12:30am and all of our stuff. It was awful at best, but at least quieter on the other side on the top floor.
3.0
The front desk clerks i had after 3pm on April 1st was terrible and unaccomodating. No customer service skills and did not take the time to greet us walking thru the door. When this business thrives from repeat customers; why would the first point of contact be an unfriendly front desk employee. I did not appreciate that and I travel frequently year round. I would not think the CEOs would appreciate the bad representation of the HILTON brand. I have too many other places i can spend my hard earned money. I have been happier at other hotel chains that dont cost as much. There are cosmetic issues that need attention. The bathroom and bed in room #211 needs attention. I do NOT feel that i can even equate the degree of stay as to the money i spent. I cannot say i will return to this location. There are other hotels in close proximity that ive stayed before that i will patronize.
The omelet station was outstanding. The manager that checked me out was pleasant and most understanding of my less than desirable experience. She had great energy and was very engaging. I sincerely hope changes are made. One bad egg can spoil the whole bunch.
4.0
Met by courteous and friendly staff both at check in and check out. Room was clean. Main lounge area was noted to have several roof leaks from skylights with buckets throughout. Hotel is conveniently located to numerous restaurants and venues as well as good access to major interstates. Noise was minimal with no outside traffic noise.
5.0
Staff play and efficient. Really enjoyed the accommodations. I would recommend you highly to anybody that would willing to listen to me. If you were a person I would ask you out on a date
1.0
The rooms were horrible, the first room couch had stains on it and they were currently updating WiFi so there was wires hanging down outside of rooms which is unsafe for kids. I asked for another room and the couch in the 2nd was terrible uncomfortable to even sit and had no WiFi the whole stay. My son was not a happy camper for his birthday ‼️
5.0
Family friendly
3.0
Had to switch rooms because the water was yellow. Was yellow in the new room due to work that was done earlier that day. I had to go to a gym and shower. The staff was great and helpful though.
1.0
The first room we got smelled of bug spray and the second room was extremely hot and had stains on the couch and lampshade. The elevators smelled like weed and the pool closed at 7pm
10.0
Clean
5.0
The room was spacious, clean and comfortable.
2.0
Overall stay was okay, nice hotel and staff was accommodating. Our room was above a designated delivery zone which was okay until at 11:30 at night while trying to sleep delivery people was extremely loud with unloading/ loading their box van.
2.0
Good hotel with very good rates for Christmas travel, but in need of renovations.
3.0
Beautiful hotel! Staff was exceptional. Extremley friendly and helpful. Will definitely make another trip here! Breakfast is above and beyond what I expected. They offer two free adult drinks with your stay and free soda.
4.0
Stay overall was fine, I had to wait awhile to be helped then, room number wasn’t written on the cards envelope then I had to come back and get a the room number. Not impressed with the service
3.0
Wonderful hotel
10.0
Comfortable and clean. Good breakfast.
3.0
The staff was pleasant but it just seemed like the standard was for things to be handled only if a customer brought it up for attention.
3.0
This hotel was convenient in its location but the facilities are a bit worn down. This is a dog-friendly hotel and we brought our small dog here over the thanksgiving week. We assume the room we got was one frequented by dogs as the carpet was a bit frayed and the couches stained. We didn’t mind this too much but the bathroom smelled of mold and the walls and corners were a bit dirty. I wanted to spray down the tiles with bleach just because you could see the mold growing in the grout.The microwave was missing its middle glass dish, the fridge was a bit dirty. The gym was great and clean. The pool had a slight cloudiness to it and was used by several families throughout our stay. We were given fresh towels every day but the beds were never made which might be the norm? Overall, this was generally an OK place to stay and we may come back as it was convenient to our family’s home.
3.0
Sofa, bed were in terrible condition. Noise from both sides kept me up. Lobby dark and dingy. Staffs children/grandchildren behind check in counter or using computer space that’s for the guest. Entirely too expensive for the condition of hotel, room/ amenities…there is a lot of competition in the area, better step up your game
5.0
Wide open spaces.
3.0
Extremely disappointed with this hotel. My original room was dirty with hair along the edges of the bathroom floor as it hadn’t been cleaned. Once we were switched over to another room the couch was sinking in, the carpet had stains all over, the sink was clogging same goes for the shower and the faucet for the shower was just hanging on.
3.0
Nice hotel , Staff are very friendly ! Breakfast omelets were amazing. I will be back again!!!
5.0
Relaxing
3.0
Was traveling and traffic was at a standstill a few times during my travel, I called the property to let them know as I was afraid I wouldn’t make it there in time before the cut off check in time which is midnight, I was basically told by a man, well that’s the cut off, try to get here before 12am.
We finally get to the property, check in was very smooth, the lady at the front was very nice, we get into the room and my fiancé and I said at the same time, “you sure this is a Hilton property”. The room had older furniture type, carpets were filthy in the living/dining area and the smell of pet urine was UNBEARABLE! I called down to the front desk and they switched our room, which I was thankful for. The next room was better however still outdated furniture and dirty black spots all over the carpet.
1.0
Honestly was hoping the stay here would be a lot better since the hotel seems nice and cute. However our suite room was not as clean and comfortable as hoped. A dog barking for 30 min at 8 am woke me and kept me up (after not hardly sleeping) and guest services had no solution. This has happened before else where and the hotel offered to switch our rooms and was apologetic but that wasn’t the case here :/ also There’s a huge dried blood stain on the comforter, I call guest services, explaining the situation, only for the employee to cut me off in the middle of speaking, and give me no apology.. he did however bring me a new clean one and apologized after I mentioned it, said he was the only employee in the whole hotel for the night. I felt bad for him. We just all feel bad. Bad call on the hotel considering he said a bunch of other rooms were needing things too. The door to our balcony is also jank, basically off the track, had to move it in a particularly way to get it to open. This was just an expensive highly rated hotel and did not meet the expectations unfortunately
2.0
The hotel wasn’t dirty but it needs a serious overhaul. I don’t when it was last renovated but it definitely needs one. My family came yearly if not more often 10 years ago and it looks like it hasn’t been renovated during that time.
3.0
The bathroom had a moldy smell, the room was spacious, we felt safe, front desk staff was friendly.
2.0
The room they gave us had so done already staying in it . Disappointed in cleanliness.
2.0
Stayed at many Hiltons and this was not my favorite. It didn’t help that I must of went on a soccer weekend so it was filled with sneezing kids (nothing against kids, I was just hoping for a relaxing getaway). The entire hotel was very outdated and honestly just not that clean. The elevators were quite slow so at times took the stairs and they were filled with crumbs, stains and an odd smell. Hotel smelled of smoke. On the last night the fire alarm battery died in our room but they did quickly change it. Stains all over couch and carpet, holes in sheets, balcony overlooked parking lot and was covered in cobwebs and dust so didn’t even use it. Pool was small and had a strange smell to it, was empty when we went in but constantly had kids running by to check on it. Also got locked in the pool and had to kick the door open. I will not be returning.
5.0
Very nice facility with excellent customer service.
3.0
It was great. Great price for the room we got. Much better than previous places. The rooms are very spacious and the lobby is beautiful.
4.0
Had a nice stay
2.0
The hotel was clean, the frint desk waa friendly the breakfast foid was good. HOWEVER, i have a small service dog for diabetes reasons.
An employee at breakfast told me the dog is unwelcome in the area and should be removed.
My service dog is highly trained and DOES NOT BARK or look at other people.
I said "This dog is a service dog"
She said "It cant sit right there on my chair"
I said "YOUR CHAIR? It's MY chair right here at MY table"
She replied "That dog can't stay here"
By that time, everyone around me was looking at me. It was VERY embarrassing and unprofessional.
I said "my dog is remaing right here beside me where he belongs. Your comments are illegal and you need to leave. You need to go away from me."
She walked away.
A little later i walked up to her in sn attempt to explain to her how she was breaking the law.
She walked away from me ehile saying "Im not listening to anything you have to say to me"
Breakfast at this hotel was a nightmare all because of an intrained staff member.
Another employee came up to me and said "Im glad someone FINALLY stood up to her"
Apparently this hotel has a history of declining proper, legal rights to handicapped patrons.
I love Marriott and also this brand of Hilton, Embassy Suites.
I'll NEVER go back to this location.
This is the first time I've ever had a problem because of the presense of my service dog.
3.0
Whether was amazing! The check-in process was so simple and easy! The front desk was so polite and welcoming! Beautiful hotel! We will be back!
4.0
Located in business area, quiet. Great breakfast and drinks/snacks offered in the evening. Complaints: bathroom sink clogged, reported and not fixed during our stay. Carpet in stairwell stained/dirty.
4.0
Comfortable beds and quiet room.
Bathroom needs maintenance- stained tub caulking and floor.
Too cold in common areas, we needed a jacket all the time we were outside our room.
2.0
Room was nice but you can tell it’s showing it’s age. Shower had black looking mold around the caulking
FAQs
How much does this hotel cost compared to others in Blue Ash?
The average price for a rental in Blue Ash is $105 per night. This rental is $30 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Embassy Suites by Hilton Cincinnati Northeast Blue Ash. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites by Hilton Cincinnati Northeast Blue Ash. Enjoy the water!
Is Embassy Suites by Hilton Cincinnati Northeast Blue Ash pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Embassy Suites by Hilton Cincinnati Northeast Blue Ash?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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