MainStay Suites St. Louis - Galleria
About this hotel
Located in Richmond Heights, this attractive hotel for $110 per night is a fantastic choice for your next trip. Hotel with free parking, walk to Saint Louis Galleria Mall An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning, and laundry facilities. Weekly housekeeping is available. MainStay Suites St. Louis - Galleria offers 152 accommodations, which are accessible via exterior corridors and feature video-game consoles and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Richmond Heights hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly. Recreational amenities at the hotel include an outdoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
Gym / Fitness Center
Family friendly
Map of Richmond Heights, MO
Reviews
3.9/5.0
Good(581 Reviews)
5.0
The room was very nice and in a great location
5.0
I was not expecting this to be like apartments when I booked the room. I thought I had pulled into the wrong location. The room was fully furnished fridge, microwave dishwasher ect..
I was spacious and stocked with everything you would expect in a hotel too.
2.0
Convenient location and friendly staff but rooms are dated.
3.0
Water pressure not very good, also appeared to be short staffed (not unusual) during holiday. Towels and linens were not changed during 4 day stay. Gave it average rating, not great, not terrible.
3.0
Staff was kind and friendly. Other guests made too much noise late at night in the parking lots.
2.0
Room had a bar of soap that had been used. The night I was there a party went on all night in an upstairs unit. Poorly trained desk staff. A hold for incidentals that is still on my card a week later because my check out wasn’t processed properly. Good location but I won’t be staying here again.
2.0
Just an ok hotel stay. Not all the appliances worked and the tv channel selection was poor.
2.0
The HVAC unit made loud noises all night which kept us up and the light in the kitchen didn't work
4.0
The best part in this hotel was the breakfast.
5.0
Our stay was very relaxing. Staff members were nice and helpful. When we visit St Louis again this is were we will stay!!!
5.0
I found the staff to be exceptionally friendly and helpful, going beyond what was required to make our stay so peaceful and relaxing.
3.0
The check in and check out was easy. The staff at the front desk were nice and friendly.
We did not like the stopped up shower. There was so much hair clogged up in the drain that the water would not drain. I cleaned it out using several paper towels. The part under the silver plate over the drain was filthy.
Also there was hardly any food offered at breakfast. There was not much variety or very much food at all when we went early or later. The breakfast was very disappointing.
5.0
Was a nice place to stay felt like home and felt safe and secured
4.0
Living room area to relax and watch tv
1.0
Horrible. Loud parties and twerking on parking lot. We couldn’t sleep till 3am. Don’t recommend
2.0
It was ok.. but not booking again..
1.0
The room was filthy. This is not at all what I have come to expect of Marriott. I was very disappointed and so not be staying there again. The doors were nasty. There was so much filth, beyond dust on the vents, lamp shades. There were bugs. It was gross. I felt like I was staying in a cheap hotel.
2.0
Upon entering the room there were balled up paper and old water bottles in the windows, under the bed in the second bedroom
And there where tons of fake money all over the place which made fun for the kids to find but I was having a fit because only the Lord knows where it had been.
2.0
Inside definitely looks better than the outside!! Everything was clean, bed was comfortable. No complaints. Would book again.
1.0
We have checked in on 8/19 and the person at the reception was not at all professional. Later from room request two blankets and in repose that person asked me go at front desk and collect blankets. He was very rude and unprofessional, will never stay again
2.0
Clean and good staff but poor service. Not enough food for their guests for complimentary breakfast. The property is so old that it has low water pressure and bad drainage.
5.0
Clean, staff were helpfull.
2.0
Beds in all our families rooms were original so need to be replaced. Furniture worn. If updated would be a great place to stay.
1.0
The bathroom floor had cracks in the laminate. There was dust everywhere. I don’t understand how it has the rating that it did. Breakfast we completely gone and was not restocked by 9am on Friday and Saturday. You would think with it being a marriot it would have a certain standard.
3.0
Unfortunately there was no breakfast available for both days we were there. This was one of the reasons we booked here.
3.0
We expected a room with a separation as shown in the picture. We selected it based on the picture, but it was totally different. It didn’t have pillows and bedsheets for the third party so I went to the lobby to get extras. Other than that, it was a quiet place to stay in.
1.0
The rooms were very dirty and worn. There were holes in walls and ceilings. Stains were on walls. The entire space was dusty. Standing dust on lift ledge and ceiling fan. There were stains on comforter. Rooms were very old and in need of a complete gut and renovation. I was very disgusted and disappointed. I won’t ever stay here again and I dont think I will use Expedia to book my future hotel stays.
2.0
We had traveled for 2 weeks and this is the only hotel that we would not go back to. We had reserved a room for 3 travelers. We only had 2 bath towels. There we no extra linens or pillows for the pull out bed. There was a fitted sheet already on the pull out bed but it looked used. We only had a half a roll of toilet paper. At breakfast, they had run out of coffee. The property is very aged.
1.0
Staff was rude i was charged for things without being notified charged for deposits on rooms i was no in our room was downsized without notice due to the shower not draining. No breakfast even though it stated breakfast included. Overall awful stay
2.0
There was a cockroach by the sink
No breakfast on our 2nd morning there
Brown Blanket had hair
Hair in the fridge
1.0
The room was not clean literally causing allergic reactions to occur and showed signs of great wear.
3.0
The room we stayed in wasn’t clean. There was hair in the shower and a sticky substance on the wall. Overall the room looked clean but the more you looked around and observed things the dirtier it got. Staff was nice and check in and out was easy.
1.0
took woman at recenption desk approx 30 minutes to check in the person in front of us and about the same for us. she moved between three different computers, which kept logging her out. she was using someone else credentials and did not have her own password. suite seemed very new, was nice. however group next to us was having a birthday party outside their suite and in, with about ten girls talking and singing always at top of their lungs. had a male friend over too in hoodie smoking dope just outside our door. kept it up for over an hour until finally someone made them leave around 11pm. won't stay here again. no breakfast as the person supposed to deliver it did not show. smelled like cat piss just outside reception door
5.0
Very conveniently located!
3.0
The place was fine, just older and in need of some update. I woukd have rated higher, but our first night after we had gone to bed, someone opened our door - luckily we had the top latch. Pretty sure it was an employee and it was just a mistake, but they didn't even stop to apologize, so we were left a little shaken and wondering.
4.0
Space nicely designed, comfortable bed. Amenities not impressive. For instance, hated shampoo/conditioner (had to go to main desk to get shampoo because there wasn't any in room. Hangers were kind of crappy. Neither coffee nor orange juice at breakfast was very good.
4.0
Generally very nice however the walkways are in need of repair,a personal injury lawyer’s dream come true.
1.0
We arrived and our room was dirty and located along a noisy road. They moved us and the next room had mold in the bathtub, a closet and sheets that smelled strongly of weed, two towels for three people, no clicker for the TV, and carpets that left your socks very dirty. The next day we were gone all day and when we came home late there were no fresh linens or towels. We called and were told housekeeping was available only after “a week stay.” Prom party was happening that night in another room. Breakfasts were laughable with no warm foods. Totally disappointed with this experience (and btw, this is my first review ever written). Avoid this hotel.
4.0
Staff was nice but man….I can’t believe Marriott has its name on this place. Carpets had stains on them, outside of front door was beat to hell, a few hairs on the shower wall, no cover for the AC vent in the bathroom, and anything from pencil marks to just unknown materials on the bathroom door. Def won’t be staying here again when I come to STL
3.0
Breakfast was substandard. Room was dated and no maid service.
FAQs
How much does this hotel cost compared to others in Richmond Heights?
The average price for a rental in Richmond Heights is $136 per night. This rental is $26 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at MainStay Suites St. Louis - Galleria. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at MainStay Suites St. Louis - Galleria. Enjoy the water!
Is MainStay Suites St. Louis - Galleria pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at MainStay Suites St. Louis - Galleria?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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