DoubleTree Suites by Hilton Hotel McAllen
About this hotel
Upscale hotel near La Plaza Mall This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. DoubleTree Suites by Hilton Hotel McAllen offers 262 accommodations with video-game consoles and safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center. Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
Family friendly
Map of McAllen, TX
Hotel in McAllen, TX
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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$$$$
Reviews
4.3/5.0
Excellent(1,000 Reviews)
3.0
First room -bathroom wasn’t cleaned at all. I don’t think. Moved to a second room. It was full of cigarette smoke. Third room was clean.
10.0
Great!
10.0
very clean and close to the places that we decided to visit.
Parking lot was a issue, hard to find a spot
10.0
Everything was great
10.0
So nice
2.0
no breakfast
3.0
Over the top love it excellent
10.0
Awesome place to stay
2.0
This used to be a my favorite hotel on McAllen but has gone downhill in recent years, needs major renovations especially to the HVAC system, freshening, intensive cleaning, etc.
Our 3 rooms smelled so bad like sewage or sulphur, cigarrets. Stunk horribly. The pool area was not clean
The receptionist had a very bad attitude
We asked for a blanket and she was rude "you should have one in your room, find it", she said;
We told here there was none, and she said "I dont have blankets, I have towels...!" repeating this twice,
English is not our first lenguagge but we do understand the basic
She was disrespectful and so arrogant. She shouldn't be working in the hotel.
In the oposite, the gentleman assisting at breakfast was wonderful and kind.
Breakfast was delicious and they changed up the options in the morning (eggs, potatoes, bacon, sausage, pancakes, yogurt, fresh fruit, pastries and cereal)
The hotel location is perfect.
Overall, our stay wasnt the best so I don’t think we would come back.
I think there are other hotels with better service at a similar price on McAllen.
5.0
A very clean and very spacious room
5.0
Liked the big common space groups could hang out and talk. TV’s were nice to watch college football. Warm cookies are always the best!!!
5.0
Like
5.0
Very nice and accommodating staff
3.0
The room was great the bar was nice the restaurant had great food, awesome location
3.0
I always stay at the Double Tree Suites when I have business in McAllen. Friendly staff, great restaurant and bar, close to the airport.
5.0
We booked the room from August 25 -28th. We had to check out early on Sunday so I need to get a one day refund.
Thank you
Darla McCullough
[email protected]
522 296 5434
2.0
This place is pretty run down and desperately in need of a renovation. Staff was great but the rooms are extremely dated.
5.0
Nice
5.0
We love staying at this hotel
5.0
OK
5.0
Good
5.0
Well located , the room was nice , spacious , clean
2.0
Stay was okay hotels showing it's age service was great hotel has serious bird problem can't use handicap parking for all the bird poop
3.0
We just wanted to get a hotel with a swimming pool and a little get away from the house. The hotel is still very beautiful, we liked that the pool was inside and away from the hot sun but would of been nice to get a tan if they had an out door one. The rooms are pretty big and spacious, with the living room area separated from the main room. The bed is very comfortable. Also was able to order a drink from bar and have it delivered to my room so that was nice.
1.0
The hotel is under some type of a renovation , but that doesn’t mean the room needs to be dirty. There was lipstick on the light switch in the bathroom, garbage found at bottom of my bed. Just seemed dirty to me. I bet it was premium 20 years ago. Parking was limited near the hotel.
3.0
This place is always amazing. The place is very clean and neat. It’s relatively peaceful. The only thing this time around was the pool area. There were alcoholic drinks left all over the tables, multiple unattended teen children with some long water gun like toys, wet our phones, and belongings as we attempted to sit by the pool area. Also they had a very loud boom box. It was like a dance club and well, this isn’t the norm for Doubltetree. It was not a childlike atomosphere. Very messy and unkept.
5.0
I LIKE IS VERY QUITE IT
1.0
Our room had roaches 🙄
5.0
The managers and staff are excellent.
4.0
It’s a good option for shopping. This used to be one of the best hotels in the area. However, now it feels very old. This time the room seemed clean, but found a used band aid and hairs in the toilet.
3.0
Stay at Double Tree because it was conviniente location and has indoor pool.
Room wasnt clean at all, shower is too small, stay 2 days and did not clean the room even if I ask to. Hallway has dinner disher for the 2 days I stayed.
5.0
Very good service
5.0
Everything was excellent
5.0
Great staff and tasty food
4.0
Everything was ok
4.0
Road noise from my bedroom.
5.0
Nice place
4.0
I love staying here but this time, there was food on the floor by the sofa by the table. Every time I go to Mccallen i live staying here but this time i was disappointed with how little they cleaned the room.
5.0
Friendly n good service
3.0
I wish all hotels modeled their service and amenities like Double Tree!
FAQs
How much does this hotel cost compared to others in McAllen?
The average price for a rental in McAllen is $96 per night. This rental is $22 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree Suites by Hilton Hotel McAllen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree Suites by Hilton Hotel McAllen. Enjoy the water!
Is DoubleTree Suites by Hilton Hotel McAllen pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree Suites by Hilton Hotel McAllen?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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