Mandarin Oriental, Kuala Lumpur
About this hotel
Situated in Kuala Lumpur City, this charming hotel for $178 per night is a great choice for your next vacation. Luxury spa hotel, walk to Petronas Twin Towers Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
Gym / Fitness Center
Garden
Map of Kuala Lumpur City
Reviews
4.6/5.0
Outstanding(1,003 Reviews)
5.0
Absolutely beautiful hotel, the service is brilliant and they are super attentive to your needs. Also perfectly located next to KLCC - Well worth the stay!
5.0
Clean, great services and wonderful pool
3.0
Excellent stay, not as flash as other hotels in this chain but then price reflects this. Service amazing. One complaint was too many kids in the pool, not relaxing at all.
1.0
Sadly not in line with a typical MO experience. Felt a bit like a shopping mall, 30 minute queues for breakfast, hotel is fairly run down and old and the level of service is nothing like what you’d expect in their London or Istanbul offerings. Caveat to that is that their poolside team were excellent and incredibly attentive, and felt sorry for the breakfast team as they were rushing all over the place but couldn’t keep up with the sheer number of people.
3.0
Stunning hotel. Excellent service across the board, very polite and enagaging in all areas. Worth paying for the Tower View room as it is amazing. The pool area was sensationally good with iced water served free of charge at your sun lounger.
Super comfortable room with an amazing shower and good quality soaps etc. Really couldn't fault this hotel and will stay 100% the next time I'm in KL.
3.0
We came back for 2nd part of our honeymoon. MO did not disappoint all the staff are so welcoming and so lovely. We will definitely be back next year . The swimming pool in the MO is outstanding definitely the best in KL.
1.0
This hotel is not a non-smoking hotel and the 6th floor where our room located was one of the smoking floor. In fact, we can smell smoke everywhere in the hotel. If you are not a smoker and cigarette bothers you, make sure you book a non-smoking floor.
When we enter our room, we found children pants and man’s underpants in our room closet. We send messages via WhatsApp to the hotel and they remove the abandoned cloth right away. I wonder if the hotel check the closet or any drawers when they clean the room?
10.0
All of the hotel staffs are very kind and having great hospitality.
Especially at the club floor, when my family member had a bad cold, one of the female staff in club lounge helped us very well. I am so appreciated her great kindness!
2.0
Hotel is a little outdated and could do with a bit of a refresh. Bed was not comfortable.
2.0
I stayed at 3 star hotels that were just as nice. Not worth the price unless you don’t know what to do with your money.
10.0
Hotel was great in terms of location ie accessible to shopping and dining. Restaurants at the hotel were mediocre compared to many choices available outside of the hotel. Spa services exceptional, highly recommend Diana for massage and body treatments.
3.0
Amazing service standard.High level cleaniliness. Very accessible and just beside Suria KLCC. International buffet has a lot varieties
3.0
Hotel is well located and beautiful. View over the park is magnificent. Staff and services were excellent. Food in the club room was as good as it gets. Excellent breakfasts and you can easily make a dinner out of the hors d'ourves at happy hour. Totally enjoyed our stay.
10.0
Beautiful hotel. Friendly stuff. Luxurious experience.
2.0
This round stay was not as nice as the last visit. Room Service and Front Desk was not as good as the last visit.
3.0
Spacious rooms with very modern amenities, outstanding breakfast buffet, impeccable hospitality, and very attentive concierge staff. I was delighted to stay here, and miss this wonderful hotel—and its staff—already. I hope to return! 😊
10.0
Have stayed at quite a few KL hotels and this is by far our favourite and why we book it every time now.
3.0
The service at this fabulous hotel is truly 5 star. The location exceptional, the views of the city from your hotel room exceptional, the room and all its facilities luxury and very comfortable, we decided to stay a second night just because we enjoyed the stay so much.
I really want to highlight the concierge team who were incredible, not just for the friendly advice they gave us, but for the above and beyond service they gave when I realised in the taxi that I had left my hat on the plane. It was really sentimental and a gift for our honeymoon. They not only tracked it down but got release forms so that they could pick it up on my behalf. They kept me updated by WhatsApp and I was over the moon when they sent me a picture of it waiting for me in the lobby. I was truly moved. The service at this hotel is exceptional. The manager is on the floor at meal times making sure the ship runs well and greeting hotel guests, the food is amazing too, we had the all you can eat seafood night with free flowing wine, and then also the all you can eat breakfast with Chinese, continental, Indian, fresh omelettes and more.
We also had a swim at night and the pictures will show just how special that is, especially when you emerge from the pool to warmed towels laid out for you. This is value for money!! Make sure you visit. You won’t regret it!
1.0
Survive is really bad. For cleaning the room you have to wait 8 hours and for calling the receptionist
10.0
The room had a kitchen with a washing machine and dryer which was very useful for my family:)
10.0
I ran across a booking tour issue, and they tried to resolve it. Resolution resolved. I've worked out all my life. They have by far the best gym I ever experienced. And I am very critical of this. For me, it's a lifestyle. And they delivered. Malls are nearby, and I enjoyed the options at the mall. When I return to Malaysia, I would consider this hotel. Not everyone can have a room with a view of the Petronas twin towers. We did. Malaysia is the place to be, and I will be returning.
10.0
The staffs in this hotel are extremely helpful & accommodating. They pay attention to the clients, responded rapidly & efficiently. They go out of their way to support clients during their stay. My mother is on wheelchair and received proper care in this hotel. Thk you very much. From Singapore.
3.0
Excelent in every single aspect of it!
Not even hotels like Atlantis in Dubai have that service and atenttion to the guest.
4.0
Very good but being Mandarin chain I expected a bit more.
5.0
The Mandarin Oriental is a wonderful hotel, great location, friendly staff, multiple in-house dining options, lovely spacious rooms, nice pool with food and drink available. Opulent in the extreme I would not hesitate to recommend it to anybody wishing to stay there
5.0
Great staffs all around in every department.
Everyone was gracious helpful and kind.
3.0
Very pleasant. Staff are very helpful. We need nitrile-gloves for pulling up compression stockings, they bring us some immediately .
Breakfast is very good, so many varieties. Service is excellent
Great location, KLCC just beside the hotel
5.0
Very friendly staff, especially at the Club Lounge and very clean property.
5.0
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain.
Overall we were happy with out stay ay Mandarin Oriental Hotel. Will definitely come again!
5.0
thank you very much
5.0
Excellent Service and everything on time
5.0
I loved evthg about it: the room was super comfy with all the amenities one could need. Staff was great. Location very convenient. Breakfast was varied and excellent.
10.0
Very nice hotel
3.0
A nice 2 day stay in the heart of the city.
5.0
Great hotel with an amazing staff!! This hotel exceeded my expectations!!! I recommend!!!
5.0
Very welcoming reception staff specially to Mohammad and Arif who assist us for all our needs.
5.0
My family and I loved our stay!! The hotel is beautiful. They rooms need a bit of updating but the beds were comfortable and the pool was great! The hotel staff were amazing!!
5.0
Great service and front desk
5.0
Excellent staff
Very welcoming and helpful
5.0
This Mandarin Oriental is how a 5-star hotel should be and strive to be! From the timely airport transportation service, the kindness of the staff, the great location in KLCC, the choice of places to eat at the resort and the cleanliness of the staff - it was simply excellent! We highly recommend this hotel!
FAQs
How much does this hotel cost compared to others in Kuala Lumpur City?
The average price for a rental in Kuala Lumpur City is $39 per night. This rental is $139 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mandarin Oriental, Kuala Lumpur. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mandarin Oriental, Kuala Lumpur. Enjoy the water!
Is Mandarin Oriental, Kuala Lumpur pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mandarin Oriental, Kuala Lumpur?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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