Los Suenos Marriott Ocean & Golf Resort
About this hotel
Nestled in Herradura, this lovely hotel for $199 per night is a fantastic option for your next break. Luxury hotel on the beach, with 3 outdoor swimming pools At Los Suenos Marriott Ocean & Golf Resort, spend the day at the beach, relax by one of the hotel's 3 outdoor swimming pools, or enjoy the onsite golf course and full-service spa. Los Suenos Marriott Ocean & Golf Resort offers 201 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Jaco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Herradura
Reviews
4.4/5.0
Excellent(773 Reviews)
5.0
Great location and the staff was very friendly
3.0
Title: Rediscovering Excellence: A Reflection on Los Sueños Hotel
Rating: ★★★☆☆ (3/5)
During my recent stay at Los Sueños Hotel, I couldn't help but notice a subtle shift from excellence to adequacy. While the hotel still provides a comfortable stay and decent amenities, the exceptional service and meticulous attention to detail that once defined it seem to have waned. However, with strategic interventions and a steadfast commitment to quality, there's optimism that Los Sueños Hotel will emerge stronger and more excellent than in the past.
3.0
Amazing place to stay. Pool is awesome. Great food and service. Well worth the price. Absolutely stay here! Only thing. Not the hotels fault. Beach is huge but the water isn’t clear. This is an amazing location and the pool area is perfect. Staff is super nice. Rental cars there. Marina. View of islands. Great service.
2.0
I had to wait over 2 hours to get my room after the front desk said it might be an hour.
Poor lighting in the room.
Friendly staff.
Limited parking for golf carts and no charging station
4.0
I felt like this property was a rip off from beginning to end. Everything is over priced and all of the taxes, resort fees, service fees, incidental fees, ad infinitum throughout the stay was ridiculous. All of the incidental charges were not explained at check in until my CC was charged. When asked to speak to a supervisor her response was "What do you want? Everything for free?" Very poor customer service and staff training. Would not go back.
6.0
Three main items of concern. Let me commence with the fact that this is my 6th visit to this property since 2011 and somewhat disappointing.
Pool is in desperate need of renovation. As you swim, you will encounter missing concrete, calcium stained tiles, and general disrepair.
Room AC is set to save energy/money...if you don't get staff to change background min/max settings the unit will never really get cool (can only get to these if you know how), they will have you in a warm room and hope you don't complain.
Encountered two restaurant staff on two different days which were less than friendly and seemed "put out" to do their job.
Also watch out for the timeshare sales folks, they call themselves "concierge" but when I asked them to perform customary concierge functions they explained they don't do that. Instead they try to convince you to hear a "presentation" and don't want to take "not interested" as an answer.
All else was good.
3.0
Lovely hotel. We stayed here for one night on way to airport. Staff were excellent and friendly. Food was high quality.
This is a big complex but maintained well and lovely to relax by the beautiful pool before our flight.
8.0
Great food. Room service was on and off. Desk help was hard to get! Loved my room and bed!
4.0
Air conditioning was hot in the room. We called every day to let them know. They promised they would send someone to fix it and that manager would call us. The manager never called. They didn’t really show much care for us being hot. They did not offer to change our room. They were very indifferent about it. When I left I told everything to the manager. She apologized and was indifferent again. We gave up !
10.0
Great place can’t wait to go back
10.0
Loved every second ! Beautiful place
5.0
Beautiful resort with many dining options.
5.0
Beautiful hotel and landscape
5.0
Exc
5.0
Very clean resort
5.0
Beautiful property, very nice staff. Pool was a lot of fun. However is on the pricier side, but you definitely get what you pay for here.
3.0
incredcible property, so beautiful. cofortable rooms, good foood, great service.
5.0
The Los Sueños Marriott was the perfect location for my wife and I. The staff treated us like family, the rooms were comfortable and conveniently located. Several restaurant options gave us a variety of meals in addition to restaurants at the marina and on the beach. The swimming pool is huge with channels to explore; the beach is steps away with warm Costa Rican Pacific Ocean great for swimming. Los Sueños/Playa Herradura is a great home base for exploring Carara National Park, Manuel Antonio National Park, Marino Balleno National Park and Rainmaker platforms, waterfalls and pools. One additional note - no need to travel in search of scarlet Macaws, they are on the Marriott grounds! Los Sueños Marriott is now our go to resort when staying in Costa Rica.
5.0
Great spot for all in one type of vacations
4.0
Breakast buffet is top notch.
But food and drinks overall is VERY expensive. Also, no Netflix or streaming services in the room. We are in 2023!
No ne
5.0
beautiful
5.0
The property was well maintained and landscaping was immaculate
2.0
The resort is not bad overall but very outdated. The pool closes early, and staff stop serving poolside at 5pm! Poolside staff was friendly. But had a bad experience with pool house staff. I requested 5 towels for myself, husband and three kids. But I was then questioned by pool staff why I had 5 people in one room. Keep in mind I did book two rooms. However, I have never had pool staff question me about my reservations.
Although the resort list various restaurants available, only 2 of them were open (Hacienda Kitchen and Bar Ocho). We decided to go eat at Bar Ocho our first night. The food was not bad. However, we waited an hour for our drinks! NOT food, but drinks! We then got the wrong appetizer and waited another 45 minutes for our dinner. At the end, our server was not found, and my husband had to get up from our table to find a server.
At check out, I was told "your bill will be sent you electronically." lol front desk was literally not planning to review my bill with me, which I thought was weird. I requested my bill be printed out for me to review. Staff at check-out did print it. When I asked about explanation for charges, he said, "that's the bill. Those are all charges." I literally had to say, "yes I know but what is it for? the room? food? spa? can you please explain the fees?" Please be aware staff did NOT provide an explanation of fee's, which was disappointing.
I do not plan to return, and I definitely do not recommend.
2.0
Very nice place. Incredible staff. Very convenient to the marina if fishing
2.0
Very expensive hotel for what you get. Drinks prices are ridiculous. $15usd por for a cocktail?.
5.0
It’s really gorgeous. The entire resort and marina is very nice!
4.0
We enjoyed our time there but had some trouble with two things. The internet was unreliable in our room and there was no smart tv with access to streaming services the other is they painted the doors in the hallway with an oil based paint during the day and our room had a very strong smell of paint the rest of our stay.
The room itself was comfortable fir our family if 4. The little disc was made up into a twin size bed.
The pools really are amazing. Don’t miss the free iguana tour! We saw amazing wildlife- including sloths, toucans and macaws.
5.0
This property is a well-run, fun resort that Ofers lots to do, and I think families would like it too. While this Marriott property isn't oozing with Costa Rica local stuff (read- it's a US resort) it's easy to get to the more local stuff easily. I was highly impressed with their servers and all employees as they're extremely helpful, attentive and very nice. Better than anything you'll find in the states, except for a few hi-end resorts. And the food was fabulous, and we eat on the healthier side and the quinoa bowls were tasty.
2.0
As always good quality but the prices of everything are very high . Service is excellent and staff very friendly. Very nice resort and very chilled .
3.0
Pools were nice
No hot tub
Food was average
5.0
Friendly staff. Beautiful property
5.0
Highly recommend this wonderful hotel. The staff is so kind and efficient and so helpful. While it is not the most beautiful beach in Costa Rica, it is great to walk along and the waves are not too big.
1.0
Extremely disappointing to stay here. The service was beyond slow and rude staff. We were promised an upgrade as a Marriott gold member, but then they rescinded. The cafe says 24 hours, but was closed a lot. We had extremely loud neighbours blasting music at all hours and staff wouldn’t do anything about it. There are also rodents animals walking all over the hallways. A raccoon almost stacked us . See photos.
We stay at Marriotts all around the world as this was not up to standard.
3.0
Our stay was excellent. The resort is beautiful and service is spectacular. Great location by the marina and great food there as well as in the resort.
5.0
Very nice place, quiet and clean place to stay.
1.0
As an American traveling , parked car in valet- they returned it with a flat tire, would not take any responsibility or help at at. They offered me a free coffee or breakfast. They also had the “mangers” who only spoke Spanish try to explain to me they were not going to help. If you want to go to a property that you can feel safe and secure if anything goes wrong. THIS IS NOT THE PLACE!! They will not help you, even if they caused the problem!! Do not book here! There are many other nice options.!
5.0
Great service and beautiful property.
2.0
Nice hotel in a large upscale setting. Good service and nice rooms, but very expensive for what’s being offered.
Food also good, but at double the price than in other locations, e.g 3800 Colon for a beer from the mini bar is ridiculous..
5.0
The property offers a lot of activities and was very clean and safe.
1.0
The property is very outdated. The pool looks and feels like it was constructed in the 1980’s. When you pay more than $700 a night for a room with double beds - you expect at least a comfortable mattress - but they were not. Rooms were very small.
The beds were very small.
Not to “Marriott” standards.
Worst Marriott I’ve stayed at in 40 years.
Front desk staff was very rude to us and not accommodating.
The food was not very good.
Very expensive, high prices but low quality.
The hotel also allowed for a boat tour service to sell on their property & they ripped us off on what was supposed to be a family catamaran trip around several islands. It wasn’t . The guy lied to us and took our cash.
FAQs
How much does this hotel cost compared to others in Herradura?
The average price for a rental in Herradura is $419 per night. This rental is $220 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Los Suenos Marriott Ocean & Golf Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Los Suenos Marriott Ocean & Golf Resort. Enjoy the water!
Is Los Suenos Marriott Ocean & Golf Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Los Suenos Marriott Ocean & Golf Resort?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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