SpringHill Suites by Marriott Austin South
About this hotel
Comfortable hotel near South Congress Avenue An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Change of bedsheets is available on request. SpringHill Suites by Marriott Austin South offers 152 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Map of South Congress, TX
Hotel in South Congress, TX
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.2/5.0
Excellent(1,004 Reviews)
1.0
With the exception of 1 extremely nice employee, the rest were not nice or helpful. We had issues with the door not opening properly. The room didn’t look properly cleaned, and we had a bug in the wall. The tissue box was empty and the toilet didn’t work. We waited in the lobby and were not notified that they fixed it. They left the floor dirty, but it was after midnight so we just went to sleep. Made calls to the front desk and no one answered. Kids were running around the hotel playing hide and seek and when we asked them to quiet down they called my wife the “b” word.
Overall, not a good or comfortable stay.
5.0
Was a very nice 2 night stay. Easy access to I35 but no highway noise. Good restaurant walking distance from the hotel, Would stay there again.
3.0
The employees were very nice! Rooms were very clean. The bed was a bit too hard for me, but I was so tired I didn’t notice until the morning. The pool was not working,, supposed the heating pump had been out. Bummer!! No jacuzzi. The coffee was bland. The oatmeal was great. They only served meat that was pork so there were no other options but oatmeal.
4.0
I’ll go to service was good. The hotel definitely meets an upgrade. It’s about 20 years old looking and worn out.
4.0
Room was very clean and bigger than we expected. In my opinion, restroom and living room area a little outdated. We booked that hotel because of the pool but the night we were there it was closed.
5.0
Great location
1.0
This is my second stay at this location. The first time it was great. The second time the bed was like a piece of plywood. I won’t be back.
8.0
Hotel a bit dated needs some refresher staff was great
10.0
Nice place
10.0
So far everything is good. I like that I am able to sign in to my Netflix on the TV instead of having to watch from my iPad.
10.0
Convenient to our destination and very reasonably priced. Had access to another Marriot property with a first rate restaurant just across the parking lot.
1.0
Room was more like a red roof inn than spring hill. Reeked of air freshner and very old. To check in took us over 20 minutes just for the receptionist to come out the back. Definitely would not recommend
1.0
Sooooo cold! Bathroom floor was ice cold. Unbearably cold. Shower was a mess to get hot water to come out. And the a/c heater unit very annoying. Didn’t blow hot air and fan stays on circulating cold air.
8.0
This is a property that needs some maintenance. The first room we were in had a strong disinfectant or air freshener smell. We tried it through the first night but had to change rooms for the second night. In both rooms, Both rooms needed work on their caulking. The second room had a towel rack that was ready to come off the wall. The second room smelled fine until the blower came on. Then it was a musty smell...not too overwhelming but not fresh either.
10.0
SpringHill did their job. You guys didn’t and when I called to let you know that I couldn’t check in due to you guys having my reservation pending I got hung up on by your customer service agent. SpringHill suites had to cancel my reservation through Expedia and get CHARGED again to get out of the cold.
10.0
Everyone was so friendly and the hotel was very clean!
10.0
The front desk receptionist was super kind and had great customer service skills
8.0
Easy to get to
10.0
Great front desk workers
10.0
Very nice hotel, clean and big space and good price
10.0
The ice machine didn't work and the phone in my room was dead. Couldn't get a wake up call.
6.0
Unfortunately my room wasn't very clean when I arrived, but staff was extremely understanding accommodating when I asked to switch to the Hilton across the street. Although the cleanliness is more on the housekeeping staff not so much on them, the front desk did everything they could to ensure that I was taken care of, and that was greatly appreciated.
3.0
Stayed for the weekend to attend a wedding. Family friendly staff and beds were super comfy and rooms were clean. Definitely met expectations.
10.0
nice area and secure.
8.0
The staff was really kind and helpful, we appreciate them.
3.0
I did not like the room that was a mobility room. There were a number of design flaws that made maneuvering with a walker difficult. Otherwise the property was well kept.
5.0
Nice hotel, friendly staff, indoor pool. Conveniently located
4.0
Small TV, the double beds were smaller
3.0
We had a great stay. The staff did everything to make our stay comfortable and enjoyable.
1.0
It is completely outdated and dirty/dingy. I would have left if we were not so exhausted. We both got up around 5am due to a banging outside and an extremely uncomfortable bed and terrible pillows. I wanted to get going and out of there, so I looked at the shower and there were 2 conditions, no shampoo! The shower head was hanging off the wall and a spider. I called downstairs to ask about shampoo, he asked me to come down to the front desk. He gave me a bottle that had a layer of dust on top and the pump was off. I fixed the pump, but then when I tried to use it, the pump was broken. Irritated, we brushed our teeth, and the sink would not drain, it was not pleasant. At this point, we didn't care, the stains on the carpet and stains everywhere else was making our skin crawl. Marriot needs to give this one away.
2.0
This is hotel is 9 minutes from downtown Austin and 10 minutes from airport. Great location, clean outside, exceptional customer service. Breakfast was nice because it was fresh, clean and very organized. My only concern was the room I stayed in. It smelled like fresh urine. My sister is NP and alerted me to the seriousness of the smell. Additionally, when we turned the air conditioner on the urine smell only intensified. It became overwhelming.
The hotel room needs a deep cleaning. The carpet is very dirty. To add, I took a rag to wipe up a lotion stain off the floor. Instead the rag turned brown and that’s when I really knew the floor was dirty.
Overall the beds were clean, the towels were bright and white, the microwave was clean and the kitchen area was clean. It’s appears, the hotel room would benefit from a deep cleaning. Wiping down the surface is not enough. The front desk worker was kind and very responsive to this matter. She offered an immediate discount and took notes.
2.0
The people working there were all so friendly and helpful and the room was very clean and nice, the pull out couch beds are not comfortable but kinda expected that. The problem we had was they oversold so when we came to check in, our room that we reserved was given to someone else!
Didnt know that could happen when you choose a specific room and book it.
They did find a room for us not the same set up though and very squishy but then put us in what we had originally reserved a couple nights later. Didnt know hotels could do that. A reservation should be a reservation.
5.0
Stay was good.
5.0
Friendly and professional staff. They went out of their way to make sure we had everything we needed.
2.0
Had two rooms reserved showed up early and was told we were going to be placed in our rooms within five minutes. Waited over a half hour left to get lunch and received an email later that we had been moved to a hotel completely across the city.
1.0
The units were not fully cleaned. The ACs had been treated with some scented product. The scent of the freshener was so overpowering that I ended up leaving a day early. Additionally the desk in my room collapsed onto me as the legs fell out from under it while using it. The staff was nice and understanding as much as they could be, it was stuff out of their control and they did let me check out a day early with no fees but the management of the hotel needs to go walk the rooms and make some upgrades as well as getting rid of that terrible overpowering air freshener.
5.0
Wonderful front desk employee for check-in!
5.0
It was great ppl great place nice
1.0
We walked in an 1 1/2 after checkin time, which is at 3pm, and our room wasn’t ready. We didn’t get out room until 5pm. Terrible. Then they were trying to get us to go to another hotel so that when the rooms did become available, the other customers walking in wouldn’t have to wait 2 hours for their room. Just ridiculous.
5.0
Loved the breakfast and my stay was more than I was expecting
FAQs
How much does this hotel cost compared to others in South Congress?
The average price for a rental in South Congress is $132 per night. This rental is $31 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SpringHill Suites by Marriott Austin South. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SpringHill Suites by Marriott Austin South. Enjoy the water!
Is SpringHill Suites by Marriott Austin South pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SpringHill Suites by Marriott Austin South?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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