Resort in State of Quintana Roo
4-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Catch some rays at the beach or spend the day relaxing at Hyatt Zilara Riviera Maya Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Hyatt Zilara Riviera Maya Adults Only All Inclusive offers 291 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center and complimentary bicycles.
Hyatt Zilara Riviera Maya Adults Only All Inclusive offers 291 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.
This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Air conditioning
Pool
Non-smoking
Gym
TV
Bathroom
Coffee/tea maker
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Sauna
Bath or shower
Ironing facilities
Towels
Safe
Desk
Hairdryer
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
8 / 10Excellent·Jun 2026
I loved the ambiance and staff was real friendly. I did not like Caprice Grill food. Also did not like that the buffet was only for breakfast.
10 / 10Outstanding·Jun 2026
Very chill and relaxed environment . The staff was great . Even though the seaweed was bad during, our time at the pool area and around the resort made up for it. Abraham and Carlos at the pool area were great. Went with a group of 16 and we all had a blast.
8 / 10Excellent·Jun 2026
Great!
6 / 10Average·May 2026
*Hotel does not inform you pre-arrival or upon arrival that seaweed makes it impossible to use beach/ocean. The odor permeates everywhere, even when you are in guest room with doors shut. Understand its an act of nature, but it would be appropriate and appreciated to acknowledge to guests and perhaps offer a diffuser or room spray to mediate the terrible smell.
*After checking in, you are asked to wait in lobby (assuming it was for bellman and luggage)....nope! a 30+ minute pitch to visit other properties in the area. Honestly, with jet lag, thirst and being on vacation it's a rather unprofessional gesture to guests.
Be warned: you are told door to door it will take 90 minutes for the visit. NOPE! It's a full sales pitch (think timeshare presentation) that would have been FOUR HOURS if we did not simply walk out.
*Overall staff are lovely, espeically restaurants, housekeeping and pool. Tempest restaurant reception staff not welcoming, nor do they open the door when dinner service begins at 5PM. at 5:10PM guests waiting outside just let themselves in. Sushi is very basic, not fresh and 80% rice.
*Spa may be saving grace of the property. Waited till last day to use and in hindsight should have visited a couple times.
*Upgraded package to Club not worth the money - food presentations look like a kids buffet menu.
$$$$
Top rated by guests
9Outstanding
(1,037 Ratings)
"Very chill and relaxed environment . The staff was great . Even though the seaweed was bad during, our time at the pool area and around the resort made up for it. Abraham and Carlos at the pool area ..."
RaulDon't miss out! Price and availability may change
