Nice hotel. Disappointed with the air conditioning in the room. The temperature never got below 71 even though thermostat was set at 68. Didn’t sleep well, too warm

easy parking

It was close to shopping and dining options.

Very bad service. Got a very noisy room on the short end facing the freeway. Asked about possibilities to switch room, guided to come back after checkout 3pm. Returned and got a new message to come back after cleaning at 5pm, returned and was told there are other rooms available but they could not give me one just now because the system could not show how many was cleaned. Changing people all the time not communicating between each others. Gave up even though I knew they had many rooms available. First morning almost all breakfast was out at 08am, no forks or spoons available and the guests had to wait a long time for new. Got a rude reaction when I notified the receptionist about this. Third morning breakfast was out of Coffey. Otherwise nice rooms at the hotel and a nice lobby. But no customer care at all.

Lack of daily room service unacceptable.

Love the size of the rooms and how quiet this hotel seems even though they were relatively busy.

Very basic, utilitarian suite. Very dated. Uncomfortable beds and old pillows. Not worth the money.

Due to covid the usual excellent breakfast was not available. We had to go out to get something to eat that was decent.

Very nice hotel. Quiet and close to everything

The management was discriminatory at these facility. There was some staff that was more than willing to help and they were AWESOME! However, the management and higher ups were not helpful and actually created more issues than they did anything else. It was ashame that when there was a issue there wasn’t anyone professional enough to handle it properly.

The management was discriminatory at these facility. There was some staff that was more than willing to help and they were AWESOME! However, the management and higher ups were not helpful and actually created more issues than they did anything else. It was ashame that when there was a issue there wasn’t anyone professional enough to handle it properly.

The staff was amazing and accommodating. No issues at all!! Will definitely be back

The staff was amazing and accommodating. No issues at all!! Will definitely be back

Amazing hotel staff and they went above and beyond! The room had so many amenities! Made our stay so comfortable and it was a good area as well! Our room had a full fridge and a dishwasher. Beds were kind of stiff and the pillows were down so they don’t offer any neck support so we didn’t sleep well. But we would definitely stay again if we could bring our own pillows!

Carpeting in the room was filthy. Asked to switch and they couldn't accommodate. No tissue, toilet broke and when i expressed concerns at checkout, the MOD could care less. My checkin experience with Courtney was the only positive during the stay.

Always a pleasent experience!

Loved my stay , staff was professional and kind, room was clean and spacious

Loved my stay , staff was professional and kind, room was clean and spacious

The staff here were excellent. Very friendly and helpful. Clean and quiet. Would definitely recommend this hotel to anyone.

We were in and out for a quick stay, but the Homewood was everything we needed and more. The facilities were clean, the gym was available and utilized for a quick run, and the room was spacious and very clean. The front desk staff was the nicest hotel staff I’ve ever encountered. That was the highlight of the hotel to us.

We were in and out for a quick stay, but the Homewood was everything we needed and more. The facilities were clean, the gym was available and utilized for a quick run, and the room was spacious and very clean. The front desk staff was the nicest hotel staff I’ve ever encountered. That was the highlight of the hotel to us.

Spacious room, well furnished, comfortable bed, nice linens.

Late check in for a long drive we checked in at almost 3am

Late check in for a long drive we checked in at almost 3am

Check in was awesome the front desk associate was very polite and professional. Upon accessing the room the area to enter the elevator smelled like trash. The hallway trash cans where packed and smelled like they haven’t been changed in a day or two. After accessing the room we realized that the shower wasn’t cleaned properly there was dirty and grime in the corners of the tub. Very nasty.! The bedroom area was neat and clean and the bed was comfortable. The complimentary breakfast was just that “complimentary “ .I’ve stayed at Homewood suites in other places and I’ve never been so displeased I’m a Hilton honors member I will not be returning .

Friendly staff, quiet room with plenty of space. Very clean.

Liked everything except when I went through the breakfast line, the lady placed the clean napkin directly on top of the food then closed the lid on the box. Uh hello?

Cortney was awesome , friendly and professional

Came in pretty late at night after a 12hr drive and husband was so tired he went to bed right away, I was getting ready for bed and noticed a condom wrapper on the ground... again we had just got in. So if they didn’t clean that, who’s to say they even replaced the bed with clean sheets. Asked for a switch of room and they were able to provide us with one, but had to go to the front desk 3-4 times because the keys to the room wasn’t working and we couldn’t get into the first room to get our bags. So we were really tired, exhausted and that was just the worst that could’ve happened at the time.

Car noises from the street were nuisances at night. Breakfast menu is almost nothing...

We stayed at the hotel from August 3-7th. The staff was so friendly , and most helpful when we needed anything! The complimentary manager’s reception Mon-Wed was such a nice surprise! Saved us on our food bill, and it was good. Highly recommend staying at this Homesuites by Hilton!!

The condition of the hotel was a little disappointing. I have always been impressed with Homewood suites, but this one seemed to be going a bit downhill. Our first room's air conditioner didn't work, but they upgraded us and the room was bigger with working air. I don't know if it was lack of cleaning staff because of COVID or that the cleaning staff was just not great... but it definitely could have used better cleaning. The bathroom had lots of mildew, the shower curtain was super mildewed and stinky, and there was a leftover shower cap hanging on the back of the bathroom door. We had to go down stairs for towels daily and there was no one that came to empty trash or give new shampoo, etc. So that was a bit annoying... however, The front desk staff were the nicest most helpful people I have ever encountered. So its tough because you have an amazing front desk staff that is willing to help you with anything you need... and a room that is moderately clean. So it was ok. The front desk staff should definitely be praised for their service. Breakfast was just ok, but difficult situation with COVID.