The Springs Resort & Spa

The activities and the room was amazing. Or second time here and not the last!!!

Our stay at The Springs Resort had some positives, but overall there were several disappointing aspects. The older units felt very outdated. One of the biggest issues was the hot water in the shower. Most of the time there was no hot water at all, and when it did come through, it was scalding hot and only lasted for a minute or two. We ended up showering at the spa instead. The bed was also extremely uncomfortable, which made it hard to fully relax during the stay. Food was another letdown. It was very expensive and did not match the quality. Breakfast options were very limited, and much of the food felt like reheated cafeteria-style food. It was also odd that the main restaurant did not serve breakfast. Dinner certainly was not fine dining, even though the prices suggested otherwise. The restaurant hours also did not make much sense, although that may partly reflect how early the town seems to shut down. That said, the staff were all very nice and accommodating, which we appreciated. The wellness activities were enjoyable, and the spa services were fantastic, though again, overpriced. We would consider making the trip from Orlando again, but would hope to see improvements in the food and dining options in the future.

We rented the Deluxe rooms. I understand they just completed ski season and expanding but smashed bugs on the ceiling in the bathroom, loose faucets I shower were not as deluxe as I would want. Stay in Lodge or Expansion. The pools were however well taken care of and very clean. Summer was expensive and not up to the price as far as service. Atmosphere was more like an open breakfast buffet and not real private. Maybe add ambiancece and a fireplace. The staff are also patrons which was a little wierd sinc e most of them in the pools as well. Sulfur smell is hard to get out of clothes etc. Pagosa springs is also in a major street rehab and many businesses are closing. Meh

Amazing stay staff so friendly. Spa was so refreshing and the Springs were Hot and rejuvenating. We are coming back.