Chateau Star River Pudong Shanghai
About this hotel
Situated in Shanghai, this lovely hotel for $216 per night is a great option for your next trip. Luxury Shanghai hotel in Pudong with full-service spa Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge. Chateau Star River Pudong Shanghai offers 261 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Map of Shanghai
Reviews
4.1/5.0
Excellent(111 Reviews)
2.0
4.0
Very large room, very comfortable. Good to stay for everyone.
1.5
Bad service overall, staff seemed unwilling to assist, Staff let this place down,
5.0
Very good! Marble every where! Nice building , nice area!
2.5
Great hotel - palatial in its appearance, friendly staff - great food. Only complaint was bar closed early and room service was limited to Pringle’s. Easily accessible for Taxis and lovely garden and pool area.
3.0
The hotel was one of several recommended by a company that I am doing business with in China. I chose this hotel because of it's proximity to the New Shanghai Convention Center. I loved the East meets West breakfast buffet with numerous and overall healthy and delicious options. I might go back just for the buffet! There is a Metro stop that is approximately a 5 minute walk from the hotel. The Metro in Shanghai must be the cleanest subway in any city I have traveled. The neighborhood is a more affluent area of the city and quiet. The hotel has plenty of amenities such as tennis, pool, a spa and two restaurants. Lobby and rooms were beautiful.
Just a side note: If you don't speak Chinese, you will need to use google translate at most hotels in China and the same is true for Chateau Star River in Pudong. There are two locations of the Chateau Star River. Be careful to book the correct one.
2.5
The hotel was one of several recommended by a company that I am doing business with in China. I chose this hotel because of its proximity to the New Shanghai Convention Center. I loved the East meets West breakfast buffet with numerous and overall healthy and delicious options. I might go back just for the buffet! There is a Metro stop that is approximately a 5 minute walk from the hotel. The Metro in Shanghai must be the cleanest subway in any city I have traveled. The neighborhood is a more affluent area of the city and quiet. The hotel has plenty of amenities such as tennis, pool, a spa and two restaurants. Lobby and rooms were beautiful. Just a side note: If you dont speak Chinese, you will need to use google translate at most hotels in China and the same is true for Chateau Star River in Pudong. There are two locations of the Chateau Star River. Be careful to book the correct one.
2.0
The Free WIFI is not working, the air condition is weak, the room never gets cool since outside is very HOT during the time when i stayed. I stayed in room 1209, the cold water is running slow and hot water pressure is bigger. Hard to adjust the water temperature when taking shower. The room itself is pretty big, and it comes with free breakfast daily.
2.0
The hotel was very clean and nice. But area around the hotel was residential area. Therefore, you have to take a taxi or tram for enjoying sightseeing.
4.0
Clean, convenient, safe, and comfortable
2.0
Clearly a five star hotel with best comfort. Very nice rooms and beds indeed. But almost nothing nearby, only a few but nice restaurants. The hotel restaurant is expensive. Breakfast looks very nice, but the downtown hole-in-wall places serve better tasting food.
3.0
Very nice hotel.
A bit remote and must take taxi
2.5
Very nice hotel. A bit remote and must take taxi
2.5
Beautiful Hotel with an amazingly friendly & helpful staff.
5.0
Large hotel nice setting in a residential area. Avoids the busy part of downtown. Staff try to be helpful but English speaking staff are not common.
4.0
Very nice hotel. Good breakfast and location.
Onstage problem is communication as I believe there should be one person on each shift who speaks English.
Staff not helpful at all.
4.0
Very nice hotel. Good breakfast and location.Onstage problem is communication as I believe there should be one person on each shift who speaks English.Staff not helpful at all.
2.0
local 5-Star hotel. The service is ok but not competeable with international hotel. Breakfast is so so
2.0
local 5-Star hotel. The service is ok but not competeable with international hotel. Breakfast is so so
2.0
Was there for a trade show at the Expo Center. Great hotel. Rooms large and Modern and Clean. However staff speaks very little English. Only issue is getting a Taxi out of the hotel. Staff needs to call for one. Expect a 10 - 15 minute wait.
2.0
Was there for a trade show at the Expo Center. Great hotel. Rooms large and Modern and Clean. However staff speaks very little English. Only issue is getting a Taxi out of the hotel. Staff needs to call for one. Expect a 10 - 15 minute wait.
2.0
Great boutique hotel. Awesome interiors. Lil far from main city. Rest all very good!
2.0
Great boutique hotel. Awesome interiors. Lil far from main city. Rest all very good!
2.5
This hotel is part of a complex that also provides luxury apartments, and includes a small shopping complex across the street. This is definitely a 5-star facility, with luxurious wedding services on weekends. Although not really focused ti a business traveler, the internet is sufficient and the location is quiet (except for weddings on the pool side of the hotel).The staff is polite and competent, with several fluent in English. The buffet breakfast is relatively amazing in its depth of available styles and dishes, so Asians, Europeans and Americans can find something they are familiar with. They also have a very extensive workout center available to hotel guests, however, the outdoor swimming pool is for wedding services only.I would definitely return for either business or pleasure.
5.0
Excellent Hotel room are spacious and clean. The hotel was in a very nice location where other facilities makes the stay more enjoyable.
5.0
Excellent Hotel room are spacious and clean. The hotel was in a very nice location where other facilities makes the stay more enjoyable.
5.0
Hotel was huge and lots of amenities. Room service leaves a lot to be desired but everything else was wonderful.
5.0
Hotel is well positioned for access to tube station, close to exhibition centre which was the purpose of our visit to China and in a quiet location. The hotel facilities are out standing and luxury throughout. The staff were very helpful and nothing was too much trouble.
5.0
A little far from 'happening' places, but as far as hotel decor & facilities, was palatial, only thing missing was the red carpet. From an interior design perspective – quite stunning. Cleanliness10 out of 10. Food was good but did not live up to the interior design status. Overall, felt like I was living in the lap of luxury and I suppose a hotel that really could take a stake as a Shanghai 'showcase'. Happy for the experience gave me insights into the new China. I was surprised, felt like the former Chinese grandeur and empires were striking back.
1.0
The hotel is located in the middle of nowhere. My room was right in front of a construction site which woke me up very early in the morning. I asked the hotel staff to change my room to the other side of the hotel but the general manager of the hotel refused. The duty manager was nice but her boss refused to move me unless I pay extra!!! The hotel was empty!!! It will have cost them nothing to move me to a room where I would not be woken up by the construction!!!
No customer service or appreciation!!!
1.0
The hotel is located in the middle of nowhere. My room was right in front of a construction site which woke me up very early in the morning. I asked the hotel staff to change my room to the other side of the hotel but the general manager of the hotel refused. The duty manager was nice but her boss refused to move me unless I pay extra!!! The hotel was empty!!! It will have cost them nothing to move me to a room where I would not be woken up by the construction!!!No customer service or appreciation!!!
5.0
This is a wonderful place close to the center of the city. The hotel is really well maintained and has very friendly staff. Every evening, the hotel staff delivers to each room a small box containing a piece of heart-shaped white chocolate along with a personalized greeting card Compared to several similar-level hotels that I stayed during a recent trip in China, this hotel is the best. I would expect that it would be even nicer at a warmer date when I could try the outdoor swimming pool surrounded with various trees. I highly recommend it others.
5.0
Superb quality hotel & facilities. Very qualified staff with very nice attitud.
5.0
It was a great hotel!!!!!!!!Would recomend to stay there!!!!!Absolutly beautifull place :)))
5.0
Great pools, restaurants, attentive staff, speak English very well, etc.. Extras cost extra though, I chose the package without breakfast. When eating breakfast it cost $30 per person. I needed to print some boarding passes, which could only be done by their staff, cost $10 for 6 pages.
3.0
Hotel is magnificent, with very well appointed rooms and impressive features. However if you don't speak Chinese you will have a very frustrating time. Room Service was impossible as no one spoke any English, Front Desk discussions very frustrating and without the 2 poor Guest Relations staff who DO speak English it would be a nightmare.
5.0
The hotel was excellent with terrific service and great food. The taxi drivers seemed to have a hard time finding it though.
FAQs
How much does this hotel cost compared to others in Shanghai?
The average price for a rental in Shanghai is $59 per night. This rental is $157 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Chateau Star River Pudong Shanghai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Chateau Star River Pudong Shanghai. Enjoy the water!
Is Chateau Star River Pudong Shanghai pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chateau Star River Pudong Shanghai?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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