We drove all night and they overbooked the Hotel so we had to drive an hour and a half to XalPa for another Hotel.

It was absolutely terrible the hotel is disgusting I found the hotels towels stain and bed sheets were with blood I went downstairs to get clean towels the receptionist lady told me that they didn’t have more towels that the only thing she can was change the sheets. Pool is green all the property is nasty we had to spend the night there because it was a music even call Veracruz Salsa festival so all the hotels were sold out we didn’t have any other choice but it was the most horrible experience they my family had suffer in a hotel

Clean rooms air conditioner Clean area, friendly staff. Pool not working.

The staff was very accommodating and friendly. The pool was nice. If you don't get a room near the front desk you won't have wifi. Also the shower could of been hotter.

The absolute worst place I have ever stayed in in my life. So gross!! SHAME ON EXPEDIA again! The sheets had gross stains all over all three beds. No toilet paper. No soap. Nothing. One of the beds only had the bad spring. Not even a mattress. I’m so upset with EXPEDIA. I’ve worked so hard for the little money I have. In one night I went from AutoHotel (Nasty Prostitution hotel) to this fiesta junk. Almost $200 down the drain. Shame that a multimillion dollar company promotes sleepy places like this and AutoHotel. I’m still itchy from the three hours I slept. I’m pissed at EXPEDIA for promoting a horrible place. NEVER EVER OFFER THIS HOTEL AND AUTOHOTEL!!!

This is a very pathetic hotel. Its actually a very low budget hotel with no basic facilities. Service is very poor.

RE: Itinerary # 190431418741 - Booking for Hotel Fiesta Veracruz Mexico (Nov 14 - 16, 2014) I am writing to express my displeasure with Expedia for what was done to me on my recent trip to Veracruz Mexico. Initially I made a reservation through Expedia for a hotel called Hotel Fiesta Veracruz for 3 days Nov 14 -16 which I paid for using my credit card. When I arrived in Veracruz Nov 14, 2014 the taxi from the airport was not able to locate the hotel Fiesta saying he was not familiar with it, etc. During this time there was heavy security all around (due to the CAC Games taking place in Veracruz) and I assume as a result of the current political climate in the country. Consequently I felt very reluctant to go searching for this hotel with complete strangers. I found alternate lodging and tried to cancel my booking only to be told that Only Expedia could do that. I tried to cancel from the Expedia websites but without success. Consequently my credit card was debited from Nov 9, 2014 for the 3 days I had booked without me staying there. I would like to be reimbursed my US $418.29.

RE: Itinerary # 190431418741 - Booking for Hotel Fiesta Veracruz Mexico (Nov 14 - 16, 2014)I am writing to express my displeasure with Expedia for what was done to me on my recent trip to Veracruz Mexico. Initially I made a reservation through Expedia for a hotel called Hotel Fiesta Veracruz for 3 days Nov 14 -16 which I paid for using my credit card. When I arrived in Veracruz Nov 14, 2014 the taxi from the airport was not able to locate the hotel Fiesta saying he was not familiar with it, etc. During this time there was heavy security all around (due to the CAC Games taking place in Veracruz) and I assume as a result of the current political climate in the country. Consequently I felt very reluctant to go searching for this hotel with complete strangers.I found alternate lodging and tried to cancel my booking only to be told that Only Expedia could do that. I tried to cancel from the Expedia websites but without success. Consequently my credit card was debited from Nov 9, 2014 for the 3 days I had booked without me staying there. I would like to be reimbursed my US $418.29.