My family and I had a wonderful stay at the Royal Panerai Hotel. We had two spacious family rooms for the six of us. The hotel staff is warm, friendly, and accommodating. They helped me print and copy documents that I needed to take to the US Consulate. There is a nice lady in the lobby who will help arrange tours for you for extremely good prices. We had a wonderful driver who spoke excellent English. He took us to many places and in a large, comfortable SUV. The price for the whole day and the many excursions would have cost us hundreds on a travel website compared to the price we paid here in the lobby. There is always a tuktuk outside ready to take you anywhere. The 7-Eleven next door is very convenient. We had a lot of errands to run before our flight, and the hotel staff helped us get a driver in a SUV who stayed with us the whole time and helped us retrieve a lost passport and got us to the airport in time! I was puzzled by the negative reviews, because we had an excellent stay here. Our rooms were extremely comfortable, and we did not have any bugs. Our sheets were clean. When I blew a fuse, the staff fixed it in less than three minutes. They were amazing. I can't say enough positive things about this hotel. My family misses it. Even my husband, who is used to staying at 5-star hotels says he loves this place and didn't want to leave. I really can't believe how lucky we got getting two suites for free as part of our Orbitz travel flight from Bangkok to Chiang Mai!

I never go back, bugs in bed,, mosquitoes in shower, the beds are old and worn out, BEWARE IT A VERY BAD HOTEL.!

Had a great four day stay. Breakfast was unbelievable every morning and staff went out of their way to make it enjoyable. Complimentary coffee in lobby was a nice touch also. Thanks again.

Close to old city, not directly at the road, but placed back.

Easy to take tuktuk at the ring road around the old city to go to Tape Gate with many restaurant.

have stayed at this hotel before and find it good value for money

The place is run down and needs renovation. They have an area that looks like it had a restaurant but do not use it. The room is dimly lit and smells of urine. The best thing is there is a lady that you can book trips and scooters with.

Very dated hotel. It was fine for the one night stay we had, but I wouldn’t have wanted to stay any longer than that.

The room we stayed in smelled like pee and the shower was clogged. It was tolerable but we couldn't wait to get out of there!

Satisfactory relative to room rate. Television in room did not work reliably. Water pressure in shower not always sufficiently strong.

Good location, walking distance to the Old City. Rooms are getting a litte out dated, Staff are usual very friendly and hotel was very helpful with shuttles to and from airport.

Stayed at Panerai many times. Good value, and so many good features for the traveler. Big rooms with Aircon, close to old city. Great position for walkers - or rent a scooter and explore....good, safe parking available.

Stayed at Panerai many times. Good value, and so many good features for the traveler.Big rooms with Aircon, close to old city. Great position for walkers - or rent a scooter and explore....good, safe parking available.

The location is not bad, which we can go easily anywhere we want

Perfect hotel for exploring Chieng Mai in scooter or with car. Big and clean rooms.

I enjoyed staying at the hotel.It's close to everything.The staff were very nice. Fast internet.

Looking for somewhere cheap but comfy this is the hotel for you. It was probably once much grander, with better facilities and a higher price. It was quiet and safe and good enough for AUD$20 per night. Would recommend to other travellers but not to my parents if that helps guide you.

Looking for somewhere cheap but comfy this is the hotel for you. It was probably once much grander, with better facilities and a higher price. It was quiet and safe and good enough for AUD$20 per night. Would recommend to other travellers but not to my parents if that helps guide you.

easy to get to , well know get their card when hiring a taxi

The grounds were a disgrace with cars and vans blocking walkway entrance to the motel. The rooms werent clean and made up each day. The motel didnt have a restaurant and we were directed to a motel 500metres away for breakfast....The TVs need upgrading.

I enjoyed my visit - great location and everything was good - did not te breakfast at the sister hotel (Royal Penninsule). Id stay again - a good value!

The hotel is is conveniently located at the north-eastern corner of the Old City with easy access to red taxis that can transport you to anywhere within the city walls for thirty baht. Alternatively, numerous amenities are available to tourists within walking distance of the hotel. The hotel facilities are adequate for the price.

I would stay for the price I paid. Cheap and close by for waking to many places.

Location is good, close to old town. The room itself is just ok, many things don't work properly. Very noisy from tour groups and other travelers. No breakfast, still the price we paid was attractive

Ideal for a short stay in a nice quiet location, close to convenience stores.

I did not expect too much and I didn't get it. Ok hotel was in good location which was good saw every thing possible in7 days broke 1 glass which must have been crystal as even after admitting it I was charged 50 bhat. Cleaning was now and again a joke. I did not like Chang Mai it was as bad as Bangkok the traffic was horrendous you take your life in your hands every time you cross a road.The only thing I'll say is that you must go to Thailand to appreciate how good we have it inthe UK

I'm not one complaint and winging and usually just get on with my holiday.... Very old hotel. Taps were loose and nearly falling off in the bathroom. No hot water for the 3 nights I stayed, being only warm at times. I had to ask for brewing condiments on two days and the statutory 2 bottles of free water on 1 day. Whilst at reception many other people staying were asking for the same. It's not hard or difficult, just provide these things as standard as all the other hotels do. The only positive thing was the excellent discount from Expedia. Without it I would have scored 2 for overall

hotel was ok, not the best, you get what you pay for

Enjoyed our stay

The Royal Paneria is situated 15 min. walk from Thapae gate, a good and quiet hotel.

Good value clean hotel in convenient location.

i enjoyed my stay here , it was close to everything and walking distance to many things , if there was one knock is the quality of the beds , they are hard an quite uncomfortable