If this were a locally owned motel, I'd prob have just taken it up with the owners, but since this is now an OYO "hotel" I will def review it honestly. First, when I booked this room it was booked as "Hotel O Eureka Springs." I reserved it as a pay at hotel. However, almost IMMEDIATELY after reserving I started receiving emails from OYO hotels and there were transactions made to my bank account "to reserve the room," apparently this is standard practice for OYO. Didn't like that. After confirming my reservation 3 times, I was still called multiple times to make sure I was still coming, on my way to the hotel. The "hotel" was a pretty standard MOTEL, staff was friendly, rooms were basic, there was a TV and a fridge. There was no breakfast of any sort but there was a place you could buy water and drinks. The absolute worst thing was that my children woke up with bites all over them. We tore the bed apart and couldn't find any bugs, so we thought maybe it was something from the night before. However, the next morning, they woke up with more bites on their face, arms, legs, hands... We let the front desk know and they said they'll "make sure to have someone clean it." I'm usually pretty forgiving, but between the creaking floors, bug bites, no breakfast, and basic shower with 2 TINY towels... I will not be booking here again.

There were no cups in the room for coffee but it happens over site other i would recommend it to anyone looking for a affordable room

Joe is very nice, affordable and quiet place to stay!

Place was dirty and our door, toilet was broken and no ice no breakfast, place was awful

I enjoyed my stay it was a wonderful experience

Beats nothing

Renovated hotel. Clean. Good bed. Friendly staff. Nice price for the room.

We mostly enjoyed our stay. The managers were very accommodating, and went above expected when our car battery died and needed a jump.Thank you. We loved the tub, and having a balcony, however the doorway to the balcony was nearly falling off and door kept getting jammed. The jacuzzi was very clean,however the area around it was covered in a bunch of dead flys and ladybugs. The floor in the bathroom was dirty. The area is nice but the property needs some upkeep. Also, no breakfast as stated online, poor coffee and cold coffee the next day. The ice machine was also broken.

Susan! It was an absolute pleasure to meet you. She was a very accomodating lady and absolutely beautiful. The rooms are well maintained and clean.

The breakfast was disappointing. They need to add the word continental in front of breakfast.

First time staying here. The walls are thin, our neighbors were incredibly loud. At times they were so loud I thought they were in our room. The breakfast area was not very big and could not accommodate more than 5 people at a time. The rooms were clean, and no bugs were found. The mattresses were not very comfortable, but nothing that 4 ibuprofen wouldn't fix. Overall, it served its purpose.

Nice place

Everything was great until we got into the room… I’m sorry, but your hotel has roaches… and I don’t know anybody that’s a fan of roaches… Besides, finding a few of them… And getting our stuff off the ground, where we wouldn’t take any home with us… And breakfast, which was very late because they had too many extension cords plugged up to the toaster, microwave and stuff… Power blew…. Besides that it was just all right.

I found dirty socks beside the nightstand. There wasn’t a shower curtain liner and the cloth one they had was way to long so it was under your feet. Room 112 has bed bugs. The neighbors dog was barking all the time. The breakfast had to be eaten in the check in area with limited seating, no taking the food (my bagel was molded) back to your room. The staff were ok but the hotel needs a lot of work.

Jacuzzi was fantastic! Bed was comfortable and everything was clean. There was a lot of nouse around our room from the laundry next door but nothing too bad. Would definitely stay here again.

They asked me to write a review so I’ll tell you why I’d never ever stay there again. This place is soo old, nothing and I mean nothing has been updated/renovated. We stayed in a “romantic” suite bc that’s all that was available. Not sure how or why they call it romantic, there are 4 of those rooms and they are on the inside of the hotel above the lobby which is so weird, every time you come in/out there is someone staring at you. They had jacuzzi tubs but we did not use ours bc looking at everything else being old and run down I can’t imagine why kind of bacteria is lurking in those jets. The sink for the bathroom is located outside and around from the bathroom near the bed which was so weird. Also the entire room is carpet including right next to the jacuzzi, so gross. Wood is broken along the base of jacuzzi and tile/grout is cracked. I couldn’t stop sneezing all weekend, no telling how dirty the carpet really is. The wallpaper in the bathroom is peeling and the walls stained, the bath towels are so small you can’t even wrap it around your body. My husband opened the drawer in his nightstand and found a dead cockroach inside. My drawer was broken and coming apart. All the other drawers I saw had roach bait along the side in the back corners. Writing this gives me the heebeegeebees again. There was nowhere to charge your phone, I had to unplug a light just to charge it. Also the place is owner by an Indian family that I think lives in the same building but they were always

It was amazing

It was Good and Comfortable.

Beds were very old and uncomfortable rooms were clean. lady at counter barely said anything. Room smelled and very dated. Would not recommend at all

We have stayed here before and the rooms are older so we don’t expect perfection but we got up to ants everywhere the day we checked out and after showing the front desk all they said was thank you for telling us.

When traveling to Eureka, many of the hotels are a lot older and it's likely they are all in this condition, but here is my review for this hotel. On the outside it is clean and well maintained. Our room was a suite with a jacuzzi on the 3rd floor. When in the jacuzzi my husband noticed something came out of the jets...I convinced him it was just lent. While sitting there, the floor popped a couple of times and I could just imagine falling 3 floors and landing in someones room - without a stitch of clothing. We abandoned that idea got out. The floor from the jacuzzi slanted, actually the entire room did. My husband rolled to me all night, from the slant of the room. The flooring in the bathroom may have had mold under the linoleum floor. There wasnt a plastic liner for the shower, which is probably the reason for the mold. The living area didn't have electrical outlet covers and the base on the cabinet had water damage - which is directly in front of the bathroom. There was an extra blanket for the pull out couch, it had a hole in it. The top landing had a joist that wasn't even attached to the beam, it had come unscrewed at some point. Needless to say, it was a great disappointment in the condition of the place. It does look clean from the outside, but it definitely use some upgrades and overhauls!

Room was clean, beds were very hard with thin blankets. Lots of hot water for showering, and hot coffee and continental breakfast in the morning.

Good

Contacting the hotel is difficult; before I could enter the entire reference number the system cut in saying the number was wrong and it hung up --4 times. Given a maid service/do not disturb door card when checking in we asked for maid service on the second & third days. The result was no service and the card was turned around. Finally on the fourth day we had service. The soap bars will only last one day & no tissues or phones provided. The place was clean.

The employees (I think they may be the owners) we’re extremely friendly. When I had locked myself out of the room after office hours, the staff was so friendly and didn’t seem to be bothered. Very quaint little hotel, I would stay here next time I’m in the area.

Close to all the attractions

we stayed only one night, and it was very pleasant.

Wasnt very many towels in room , remote was hard to figure out . Was kinda pricey for what you got ! But i have had worse for same money .... my rokm was around back , very steep slope getting in and out . 4 door dually wouldnt make it

The bed was comfortable and the motel was quiet, but otherwise this was not a place I would look forward to staying at again. The room (or more particularly the AC unit) had a moldy smell and the top blanket had a cigarette burn in it. The complimentary breakfast is only available on Saturday and Sundays. Finally, over a 6 day stay, I drove past it a couple times because the sign is so poorly lit.

Location

I liked it all but you need walker and wheelchair accessible

Safe and secure. Easy check-in and nice breakfast