Out vacation stay was far from great. No cleaning was done in our apartment, no one came to greet us or advise who to contact if we had any problems. I came across a few problems and went to the reception only to be told to speak to the person I booked the room from. I tried explaining to them that I booked through Expedia and they seemed not to know what that was. After some back amd forth they provided me with a name & number. Lady said that there was no cleaning service for the apartments. I expressed how weird that was since I’ve never booked a hotel/apartment with no cleaning service. We didn’t know how to use the safe, no new towels were given to us, no extra paper toilet, washer and dryer in the room weren’t working and to top it off apartment was full of cockroaches. Definitely not staying here again, since I complained they gave us a new set of towels but thats it they never fixed the washer or dryer and never provided us with trash bags which they told us they would give us.
4 / 10
There is a disconnect from the building staff and apartment owners. I met only 1 receptionist that was helpful and friendly. The building guards tried scamming me. Will never stay here again.
10 / 10
It was my second stay in six months and staff friendliness and service are at the top of my appreciations.
4 / 10
There are a few things I didn’t like that should be mentioned up front to the guest before the chose to stay there.
1. The shows had NO hot water for the first three days and when they finally showed up to fixed it, the water took approximately 10 to 15 minutes to get hot that only lasted 2 minutes.
2. The TV’s didn’t work, the Wi-Fi connection to get the TV channels working was unable to provide a good continuous signal therefore the TV spent all night trying to connect.
3. They told us the dryer didn’t work but the washer did. The dryer should have been checked and repaired if needed before we arrived.
4. The Gym equipment was very out dated and unsafe for the user. Example the thread mill were slipping causing you to go off balance and can easily fall and get seriously injured.
5. They have 3 elevators but the most of the time there only one elevator was working for a building with approximately 40 floors, needless to say it took about 10 to 15 minutes just to get up and down the building.
I love the fact that it’s located feet from the ocean. The security at the door did an awesome job to be sure the people accessing the building did belong in the building.
6. The pool was unacceptable for hours at a time but we were never given the pool schedule upon arrival. That has to change to avoid the guess showing up and denied access to the pool.
7. The showers I recommend be redesigned to avoid mopping after each use, due to the excess water accumulated
It was my second stay in six months and staff friendliness and service are at the top of my appreciations.
10 / 10Outstanding·Aug 2019
The property is excellent.
Expedia needs to let the guest know who to contact at the time of arrival, by e-mail before arrival, the front desk representative had no idea about our reservation. We had to wait for a while until finally someone got the person in charge.
10 / 10Outstanding·Apr 2018
Perfect location , apartment clean , has a full kitchen and laundry room... needs better bed sheets
5 / 10·Aug 2019
The property is excellent.Expedia needs to let the guest know who to contact at the time of arrival, by e-mail before arrival, the front desk representative had no idea about our reservation. We had to wait for a while until finally someone got the person in charge.
While you're here, you can enjoy all the comforts of home and more, including a sauna and a full-sized refrigerator/freezer, as well as an oven and a stovetop. Other amenities include towels, kitchenware and utensils, a dining area, and tour/ticket assistance.
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
TV
Coffee/tea maker
Spa
Kitchen
WiFi/Internet
Microwave
Washing machine
Kitchenware
Oven
Stove
Sauna
Family friendly
Ironing facilities
Towels
Safe
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartamentos frente al mar Cartagena - Edificio Palmetto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Apartamentos frente al mar Cartagena - Edificio Palmetto. Enjoy the water!
Is Apartamentos frente al mar Cartagena - Edificio Palmetto pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartamentos frente al mar Cartagena - Edificio Palmetto?
We found 20 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and gym.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a sauna and a full-sized refrigerator/freezer, as well as an oven and a stovetop. Other amenities include towels, kitchenware and utensils, a dining area, and tour/ticket assistance.
It was my second stay in six months and staff friendliness and service are at the top of my appreciations.
10 / 10Outstanding·Aug 2019
The property is excellent.
Expedia needs to let the guest know who to contact at the time of arrival, by e-mail before arrival, the front desk representative had no idea about our reservation. We had to wait for a while until finally someone got the person in charge.
10 / 10Outstanding·Apr 2018
Perfect location , apartment clean , has a full kitchen and laundry room... needs better bed sheets
5 / 10·Aug 2019
The property is excellent.Expedia needs to let the guest know who to contact at the time of arrival, by e-mail before arrival, the front desk representative had no idea about our reservation. We had to wait for a while until finally someone got the person in charge.
$$$$
6.8Average
(67 Ratings)
"It was my second stay in six months and staff friendliness and service are at the top of my appreciations. "
While you're here, you can enjoy all the comforts of home and more, including a sauna and a full-sized refrigerator/freezer, as well as an oven and a stovetop. Other amenities include towels, kitchenware and utensils, a dining area, and tour/ticket assistance.
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
TV
Coffee/tea maker
Spa
Kitchen
WiFi/Internet
Microwave
Washing machine
Kitchenware
Oven
Stove
Sauna
Family friendly
Ironing facilities
Towels
Safe
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartamentos frente al mar Cartagena - Edificio Palmetto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Apartamentos frente al mar Cartagena - Edificio Palmetto. Enjoy the water!
Is Apartamentos frente al mar Cartagena - Edificio Palmetto pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartamentos frente al mar Cartagena - Edificio Palmetto?
We found 20 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and gym.
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