Good location, staff friendly

Our only problem was the drunken piss heads knocking on doors at 01.30 am. It was like the town had a piss head convention. So we didn’t get a good nights sleep.

When we arrived the guy on reception didn't hear us as he was too busy on his phone with music, then didn't smile or show any interest. The double room was tiny with hardly any room and the bathroom was up some narrow stairs The bathroom floor wasn't flat, and the shower cubicle was really small with barely any pressure. We had to ask for a hairdryer as there wasn't one in the room and the only mirror was in the bathroom so it was impossible to style my hair while drying it. The window in the bedroom would not close properly either so it was really cold in the morning. For £73 for room only we expected more to be honest.

Excellent room, very clean, very comfy and very friendly staff. TV in the room was a decent size, not too big or small. Twin room. nice view too with it being up top. kettle, tea, coffee, sugar, sucrose, milk all supplied. two decent sized mugs too, not those piddly cups. It was exactly what we needed for our trip, just a comfy place to chill on an evening and sleep in cleanliness and comfort. Room was warm enough with opening windows if we were too warm, there was a good size heater on the wall opposite the window if we had needed it. Nice size bathroom with toilet sink and shower and an extra sink in the room itself and toiletries provided.

Reception was helpful. Our room was an odd shape, but it had everything that you would expect for a stay. It's an old building with sloping ceilings and floors. They have done the best that they can. The place has character and not every room is identical which is nice.

Run down... Building almost looks derelict. Book in between 3pm and 9pm... Inside the public bar is no longer open so the place looks tired and no atmosphere.. not welcoming. Internet didn't work and neither did the TV though the TV was rectified.

rooms very good. facilitys none exisistent, g00d value for a dormitry hotel

The Room was basic but comfortable which isn't a bad thing.The Double room had plenty of room for a couple with a large dog and the bed was very comfortable. The staff were friendly and would come round in the morning and offer extra tea/coffee etc. Although the food doesn't sell any food you are allowed it in the rooms and there are several stores/cafes/take-aways etc. Close at hand( mind some are closed Monday and Tuesday evenings).The Coop in the village is open until 11pm.

Great value for money

No breakfast, no bar. Basic hostel accommodation with no indication of limited facilities given beforehand !

If ever a hotel was in need of TLC, this is it. From the absence of staff, to the drab rooms and having to climb onto a chair in the attempt to open the window, this hotel fell way short of any expectations.

Good

Hotel desperately needs updating/ decorating. Windows are single glazed sash windows so noisy as my room was on front street.

Lovely staff the gentleman that greeted us was great, the room was lovely nice and clean and the bed was not to bad. Nothing negative to say at all. Thank you 😊

It was all good, A great weekend

It has got to be the worst hotel in Britain I have never come across anything like it terrrible the rooms are shocking spoke to workmen who were using it and they said it was there boss that booked it and they thought it was disgusting they won’t stay there again

Holiday visit to see the birks and surrounding scenery.

Holiday visit to see the birks and surrounding scenery.

It was cheap for a reason. Need some serious updating.

I liked the central location and easy access. I didn't like the size of the room which was very small.

it's room only hotel spotlessly clean, rooms checked every day. would stay there again

it's room only hotel spotlessly clean, rooms checked every day.would stay there again

The hotel is very run down and uninviting to look at. Rooms were clean but there are no facilities for food or drink. Location in town square is ideal but owners have failed to take advantage of this. Am afraid I would not recommend this hotel unless nothing else available.

Property clean and tidy, staff very friendly and approachable, good value for money. Excellent location.

Property clean and tidy, staff very friendly and approachable, good value for money. Excellent location.

Friendly staff who were very catering to our needs, no warning prior to stay of bar restaurant being closed however plenty of cafes around for food and drink

Friendly staff who were very catering to our needs, no warning prior to stay of bar restaurant being closed however plenty of cafes around for food and drink

The room was clean but the bar was closed and we had to go elsewhere for breakfast. The cinema does a good breakfast very reasonable.

Clean friendly and inexpensive..great location and free parking.

Really run down. Says free parking but there wasnt any space as the car park is tiny.

Shower very poor,no food no bar apart from that everything fine

The hotel is quite run down unfortunately. The location of great and there is plenty of parking. It was quite noisy -the walls are thin and so every time someone came to their room you could hear everything from the corridor outside and also you could hear everyone in the street outside.The service was good and the room was small but satisfactory