Courtyard by Marriott Kansas City Downtown\/Convention Center
About this hotel
Comfortable hotel, walk to T-Mobile Center An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request. Courtyard by Marriott Kansas City Downtown/Convention Center offers 153 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Kansas City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Gym / Fitness Center
Map of Kansas City, MO
Hotel in Kansas City, MO
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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$$$$
Reviews
4.3/5.0
Excellent(660 Reviews)
4.0
Our stay was fine, but the check-in/check-out process was NOT satisfactory. At check in the line was very long and it took a long time to be assisted. We got there in plenty of time, but we had dinner reservations and missed them because we waited for 30 mins to get checked in. At check out, similar situation.. Although there was no line, there was only one person working and she was on the phone for a very long time. It seems like check in/check out times need to have everyone available to help.
10.0
Located in the heart of KC, it was a very nice hotel. The staff was amazing!
6.0
Nice location
10.0
I was very impressed with the hotel, cleanliness and staff. Getting around was easy and the rooms were totally worth the price.
10.0
We really enjoyed how close it was to the Power and Light District. Only down fall was parking even though it was nice having our car delivered to us.
8.0
Valet charged us for 2 days though we were there less than 24 hours, $70 total was too steep. Bathroom could have been cleaner—there were hairs in the tub.
10.0
Staff were friendly and the overall facility was clean. Worth the money.
2.0
Valet couldn’t find my keys when I was trying to check out… very stressful!
2.0
My recent stay at Courtyard by Marriott Kansas City left me thoroughly dissatisfied. Despite the front desk has strongly recommended the valet parking service for safety, our vehicles were stolen, revealing a significant security breach. The valet parking area lacked essential monitoring and security personnel, proving to be as unsafe as the public option.
What added to the disappointment was the hotel's response post-incident. Instead of providing support, they handed us over to a third-party company, creating a communication void as if the incident hadn't occurred on their premises. To compound matters, neither the hotel nor the third-party company offered any compensation for our losses.
The lack of transparency further fueled our frustration. The hotel failed to provide any recording of the valet parking area, hindering a thorough investigation into the theft.
This experience falls short of the commitment to guest safety and satisfaction. I hope the hotel takes urgent steps to address these security concerns and provides a more supportive environment for its guests in the future.
10.0
elverto and Kesha and Donavan and em Made my night. They all were so Amazing they NEED a raise. They were so nice and helpful.
1.0
The room was nice. The staff during check in were rude and not helpful at all.
3.0
A/C didn’t work in our room.
5.0
Great place. Nice location to Sprint Center and decent parking. Gal behind the counter was awesome
5.0
Very convenient to Main Street and the free Kansas City Streetcar which services many of the very good tourist spots.
4.0
This was very convenient for seeing a show at T Mobile Center. Very nice city to visit
3.0
We stayed here for 4 days. The first day we slept in but the rest we were out in the morning for the day and our room wasn’t cleaned once. There was hair elastics and other debris from previous guests. It was definitely not up to the normal Marriott standards. The 3rd day we asked if we could have our room cleaned or at least the small garbages dumped and towels replaced but came back at night and nothing had been cleaned. The employees could care less even when we told the front desk. I’m pretty easy going but the two of us staying here weren’t impressed
2.0
Marriott as a brand is just not what it used to be! Not one single thing in our last 3 Marriott stays, and all in the last 90 days, has been luxurious, or made us feel pampered. Elevators not working, front desk dont seem to know their job, beds and linens so far beliw luxury standards! Truly looking for a replacement for Marriott and all their stepchildren they're yrying to bring under their brand.
5.0
Location
4.0
Needs a better cleaning. Elevator floors are dirty, restaurants appearances and lobby need attention.
4.0
Very nice
2.0
Lamp on the desk table need light bulb replaced.
4.0
Good service!!
4.0
It was very close to our meeting sites.
5.0
The staff were very helpful and knowledgeable about the area! We had no idea about the transit system or transportation. They gave us information and gave directions to the stop. We thoroughly enjoyed the stay and accommodations of the hotel!
5.0
This hotel was top notch. Definitely a return visit is in the foreseeable future. My girlfriend and I stayed over night for a concert and it was fantastic. Beds were comfy, room was amazing inside, the entire place was a great experience. Definitely 5 stars.
4.0
The hotel was located in the Downtown area. It was 2 blocks walk from the free cable car. The staff was escellent and helpful. The only issues we had was that the shower current had a moldly smell. We asked for it to be changed. We were promised that it would but we were there for 6 days and it was never changed. The other issue is that there is not a safe deposit box in the room. It's at reception and no one seemed to know how that workded. Otherwise, we thought the hotel was great.
5.0
Great customer service.
5.0
If you are visiting downtown it’s close and convenient
5.0
Checked in very late, staff very friendly and supportive - room very spacious and clean
5.0
The entire staff was hellpful and friendly
2.0
I was greeted by a friendly front desk person and was told about the coffee, breakfast offered in the morning, and other hotel features. He also gave me two small bottles of water, which was much appreciated, because it was hot and humid that day. I appreciated the cleanliness
of my room. There was a large bottle of Shampoo, conditioner and body wash in the shower, but no lotion or q-tips, shower cap or make-up remover cleanser. So bring your own if you like or need that.
The pillows were very comfortable, but the bed was too soft and felt "old." It was very uncomfortable.
Overall, for the price, it was really nice, but not sure I'd stay there again.
5.0
Easy to get around
5.0
Exceptional staff and cleanliness!
2.0
Having to use valet instead of being provided a designated parking spot was a hassle. That wasn’t incredibly handy at times but the valet service is pretty fast.
3.0
Excellent place to stay!!
5.0
I loved the easy access to the downtown area from the hotel.
5.0
Exceptional hotel the only thing that was bad was the parking and the amount you have to pay to park
3.0
The area around the hotel seems pretty sketchy at night. I felt I uncomfortable leaving my car there. At the parking lot on the side of the building, there was lots of glass on the ground that looked like from cars that were broken into. One of the staff members were really rude. I came down to get snacks in the middle of the night and he seemed very irritated that he had to get off of his phone.
5.0
Clean rooms, awesome friendly staff at all times.
5.0
Really friendly check in staff and super helpful
FAQs
How much does this hotel cost compared to others in Kansas City?
The average price for a rental in Kansas City is $130 per night. This rental is $8 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Courtyard by Marriott Kansas City Downtown\/Convention Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Kansas City Downtown\/Convention Center. Enjoy the water!
Is Courtyard by Marriott Kansas City Downtown\/Convention Center pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Kansas City Downtown\/Convention Center?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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