Swiss Star Zurich Airport
About this hotel
Located in Kloten, this attractive hotel for $99 per night is a great option for your next trip. Comfortable hotel in Kloten This smoke-free hotel features self parking, laundry facilities, and express check-in. WiFi in public areas is free. Other amenities include express check-out. Weekly housekeeping is available. Swiss Star Zurich Airport offers 134 accommodations with irons/ironing boards and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.
Amenities
Internet / Wifi
Laundry
TV
Map of Kloten
Reviews
3.4/5.0
Average(550 Reviews)
1.0
I stood for one night. There is no reception, which is ok. The problem is that, prior to parking, they need to instruct you where to park. The only communication method is email. So i emailed then asking for parking instructions. And they never answered my email at all. They dont care. Horrible. My husband stood 2 hours in the car. No response. He had to pay and park in another hotel’s parking lot. It was cold, bad neighborhood, we dont speak german. And the hotel dont carr to respond to your email. I have never been so mistreated in my life.
2.0
Very basic room for 1 night. So ok. People outside the doors drinking and smoking, quite intimidating. Self check in. Price ok
4.0
Don’t stay there - no concierge, no on-site manager, no instructions on wifi - the most basic of hotels I have ever come across ever. Not up to a one star by North American standards - the only reason I took it was closeness to the airport
6.0
You get exactly what you pay for with this hotel rental. There are no frills. You need to read the welcome emails carefully and confirm before you come. When you get to the building make sure you use the touchpad in your native language. If you do that, all the instructions after that are simple, straightforward and very easy to follow. If you don’t do that, like I did and get the instructions in a different language, check-in becomes more difficult. Room is clean and simple. My only complaint about the facilities is that it’s probably time to do a little maintenance on the shower handle that doesn’t stay up as a shower and you have to use it as wand. Other than that it was fantastic.
5.0
Loved it!
3.0
The room was spotless, and the bed was very comfortable. Very convenient location if you enjoy walking, which I do. Can't address service, because you never see anyone.
2.0
It is good if you have a tight budget because you can make your own food since eating out is very expensive. However, we were not able to use the television because there is no battery on the remote.
1.0
The check-in machine is outside the building, and sometimes it doesn’t work, so it’s impossible to get in unless someone opens from the inside.
I tried to call the service number, but they never answered.
1.0
There was zero moving air. No air conditioning, no fan system, no ceiling fan or even a floor fan. Window did open but zero breeze. I could not stay the night. I was sweating even after a cold shower so I booked another hotel and left.
4.0
This is a bare bones hotel room, which is fine if this is what you need. There is no reception area and you check in on a kiosk. There aren’t even drinking cups or glasses provided for water-like I said, basic and just the essentials. Check in was easy on the kiosk and the space was clean and accommodating. I didn’t realize the room didn’t have AC but thankfully in Zurich it doesn’t get hot in July. We opened the window and cooled the room off with no problem. The hotel is very close to the bus and we used it to get around the city and to the airport. Overall good place to rest your head for the night.
3.0
No air conditioning or fan in the room and very little air flow so it was extremely hot and stuffy. We could not sleep at all. Given the price this was very disappointing.
5.0
The property is clean has everything you need for 1 night stay no complains
3.0
Excellent location, literally 10 minutes walk from Parking6 of ZRH. Very clean.
Would appreciate though if guests could receive an extra email with further instructions:
- the building has several entrances, but only one has a Check-in machine - please give instructions where is THAT needed entrance.
- please add more details how to use the receipt printed by a check-in machine - not only us, but other guests were confused too. So people trying to catch other people to get help. Would be great if you can cover this.
- give instruction on where to find Wi-Fi password. It is printed on the back of the room door. But this is rather surprising, it's normally only fire emergency info.
So a simple extra email could have fixed all these hesitations. Thank you!
3.0
Very close to airport. Check-in ok, not seamless. Building hallways had a cooking smell. Grocery nearby. Ok for one night, early am flight. Low water pressure. Very narrow twin beds.
2.0
It was a nice one night stay. It wasn't bad actually except I got confused with code to check in, good thing 2 tenants help me and assist me to get through and get the code. They don't have a reception actually its just a email code that works but the room was nice and very clean its kinda hot in the room so I open my sliding door but everything was Ok. And its walkable to the airport like it took me for just 15 minutes walk. I will definitely come back next time for my trip to Zurich.
3.0
There was no personal contact. You had to figure it out on your w
3.0
No customer service at location left was not work have to used stairs to up five floors
1.0
Room 115 smells of tobacco quite a lot. The microwave at max.power couldn't heat my dinner, the stove doesn't even exists, the towels are small... 125€ for one night in an old stinky room. Never again
1.0
Totally unacceptable experience. We were locked out of our our own room immediately after check in. Had to leave and find another Hotel after only an hour due to ZERO staff on the premises
2.0
Disappointed. The entire building has an odour of Asian restaurant. I like Asian food, but do not like when the smell is ever present everywhere. There is also a constant smell of cigarette smoke, both of these seem to come from the part of the building with more permanent tenants. There was also a sewage smell coming out of the shower. Extremely basic apartment style hotel.
The most frustrating part for me was getting waken up at 1:00am by teenagers having a party in a nearby room and the corridor just outside my room. Called the number provided for urgent matters several times but nobody was answering and I would get disconnected every time.
The small difference in price with other traditional airport hotels nearby is not worth it. Spend an extra 10-15 euros and avoid the frustration.
4.0
It’s very nice rooms and quite and comfortable
2.0
No air condition, problem with the TV
3.0
Amazing. Cool and well organized
3.0
Even though i like the automated check in but, the room was not clean. The no smoking signs are everywhere but the room smell was awful. People smoke inside? TV channels were all scrambled.
3.0
Even though i like the automated check in but, the room was not clean. The no smoking signs are everywhere but the room smell was awful. People smoke inside? TV channels were all scrambled.
2.0
There is no reception. One of the duvets in our room was not clean,it was dirty and smelt of perfume
I called the 24hr phone line and was told someone would come straight away. Over an hour later no one had turned up.On ringing again I was given a code for another room to go to and retrieve a clean duvet from there. With covid and supposedly extra sanatising of rooms, I was not happy.We had also travelled 4 hours to get to the hotel and had to be at the airport by 4:30am.There were no details in the room on how to get to the airport
On contacting a taxi company they wamted 80€ for 2 people to travel 2km 5 mins to the airport! Thankfully our daughter agreed to get up early and take us
Considering it is a hotel for catching early flights or arriving late there could have been information on transfers, restaurants nearby etc. On the plus side the bed was comfy
1.5
There is no reception. One of the duvets in our room was not clean,it was dirty and smelt of perfumeI called the 24hr phone line and was told someone would come straight away. Over an hour later no one had turned up.On ringing again I was given a code for another room to go to and retrieve a clean duvet from there. With covid and supposedly extra sanatising of rooms, I was not happy.We had also travelled 4 hours to get to the hotel and had to be at the airport by 4:30am.There were no details in the room on how to get to the airportOn contacting a taxi company they wamted 80€ for 2 people to travel 2km 5 mins to the airport! Thankfully our daughter agreed to get up early and take us Considering it is a hotel for catching early flights or arriving late there could have been information on transfers, restaurants nearby etc. On the plus side the bed was comfy
0.5
It was major problem that they didn't inform me there was no check in desk when booking... I would not have booked them if I had known. Didn't get email and terrible trying to drive and deal with their check in codes!!!
1.0
It was major problem that they didn't inform me there was no check in desk when booking... I would not have booked them if I had known. Didn't get email and terrible trying to drive and deal with their check in codes!!! 😪
2.0
Nice , quite, comfortable stay
2.0
Nice , quite, comfortable stay
4.0
It’s very basic and good value for money. Cleanliness is good except towels looked a bit grey. It’s in an ok area. 20 mins walk from terminal. Seem to be quite a few workers staying in the building. No noise at nigh and felt reasonably safe. Not sure about safety for single females etc.
2.5
Spartan but extremely clean. Walking distance from the airport (if you walk slowly 18 minutes).
2.5
Spartan but extremely clean. Walking distance from the airport (if you walk slowly 18 minutes).
5.0
Property is walking distance from the Zurich Airport (about 15 to 20 minutes) and is EXTREMELY CLEAN, even compared to more expensive motels. There is no desk manager and I had small problem entering the main door. The instructions do not clearly say that the code is also for opening of the building door, not just room door. BUT OVERALL MY EXPERIENCE WAS EXCELLENT.
3.0
Liked its proximity to the airport. The room was spartan, but clean.
We strongly disliked the lack of anybody around to help those having difficulty finding their room and then getting into the room.
Not suitable for people without cell phones as there are no phones in the rooms.
No signs at all with phone numbers for taxi service or location of bus stops.
3.0
Liked its proximity to the airport. The room was spartan, but clean.We strongly disliked the lack of anybody around to help those having difficulty finding their room and then getting into the room.Not suitable for people without cell phones as there are no phones in the rooms.No signs at all with phone numbers for taxi service or location of bus stops.
1.5
Look carefully for parking space ahead of the street
2.5
Late arrival no problems with cjheck-in as there is only a machine waiting :-)
1.5
No air conditioner!!!!! Worst thing to happen during summer is not to have a air conditioner in the room. But the room was clean and location was good.
FAQs
How much does this hotel cost compared to others in Kloten?
The average price for a rental in Kloten is $113 per night. This rental is $14 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Swiss Star Zurich Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Swiss Star Zurich Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Swiss Star Zurich Airport?
We found 3 amenities for this rental. This includes internet / wifi, laundry, and tv.
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