Dining area was too much smell near the kitchen and everywhere
4 / 10
To give the benefit of doubt to the property we checked in on Christmas Day and checked out the next day. The access road to the property was a narrow and steep dirt road that was quite difficult to drive on. Hopefully this is only a temporary situation. The staff were friendly and helpful when we arrived. But everything went downhill from that point onwards. The lights along the narrow corridor leading to the room was not working and despite informing the staff they were not rectified. We had to walk to our room using our handphone lights to see the keyhole to open our room door. Most of the power points in the rooms were not working and the Wifi sucks. There was no shower gel for the shower and we had to use a poorly packed hand soap for the shower. There was a party in the attic above our room and the thumping on the floor went on till late into the night. To make matters worst the ceiling light was flickering through out the night despite it being switched off as if it was syncing with the thumping upstairs. We were told that breakfast will be served at 7 am in the morning but when we went downstairs at 7.15 am there was no breakfast and we had a hard time communicating with the staff at the kitchen that we are supposed to have breakfast. I won't go into the details of the so call American Breakfast promised. As I have said at the beginning perhaps it was because of the Christmas period and there is a shortage of staff.
5 / 10
Very friendly staff; beautiful and clean hotel; great view
4 / 10
Pros:
-The villa itself is beautifully transformed into a hotel.
-The dining area is pleasant with stunning mountain views.
-The surrounding city and scenery are incredibly beautiful, offering picturesque mountain vistas.
-The management staff are extremely friendly, helpful, and welcoming.
Cons:
-Basic amenities are lacking; there was no tea or coffee provided with the kettle, and only two towels were available.
-The room was smaller than expected with minimal furnishings—a fridge and a non-functional phone, both empty and inoperative.
-Cleanliness was an issue, with the room and facilities not well-maintained.
-The breakfast options were limited to eggs, a small selection of fruits, a dish of jam, and low-quality coffee.
-Despite the villa's charming location, the high altitude led to challenging weather conditions during our stay, which included cold, rain, storms, and fog.
-The pricing per night is high, which set up an expectation of a more luxurious experience that was not met.
Conclusion:
While the villa offers some enchanting views and commendable staff hospitality, the lack of basic amenities and overall maintenance does not justify the high cost. Potential guests should weigh the aesthetic and service positives against the practical drawbacks and high price. Given my experience, I would likely explore other options before considering a return visit.
Its a property about 7 km away from town. Its a beautifully built property . As i understand it has 6 rooms, and a pool table in the loft. Great staff. There is no lift but its not an issue. There are small things they need to see to. Like salt and pepper shakers ( rather than sticking your fingers into the salt/pepper jar. ) there are no tissues in the room/bathroom. No hand washers - but lovely towels. The scenery from the small restaurant is amazing. This is place i may stay at again
10 / 10Outstanding·Jan 2020
Quiet, well-run, super clean. The breakfast was disappointing, though, and they wanted to charge us USD5 for a cappuccino - no thanks! We were spoiled by the excellent food in Sri Lanka.
10 / 10Outstanding·Jan 2020
We had a great time here. It was quiet, well furnished and the food was lovely. They had a very personal service and we were followed up all the time. They also helped us to find a tuk tuk. In addition, we could decide when we wished to have breakfast or dinner and what we wished to eat from the menu.The location is lovely: you see the beautiful tea plantations.
The owner was very helpful and he followed us and helped at the train station.
Highly recommended. We are definitely coming back!
6 / 10Average·Feb 2025
Dining area was too much smell near the kitchen and everywhere
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a dishwasher and free WiFi. Other amenities include laundry facilities, towels, slippers, and a DVD player.
Amenities
Free WiFi/internet
Non-smoking
TV
Refrigerator
Kitchen
WiFi/Internet
Microwave
Dishwasher
Kitchenware
Minibar
Garden
Oven
Laundry services
Bath or shower
Ironing facilities
Free toiletries
Towels
Desk
Hairdryer
FAQs
Is parking included with this villa?
Parking is not specified as an available amenity at Villa Mount Royal. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
We didn’t find pool listed as an amenity for this villa. It may be worth double checking if a pool is important for your stay.
Is Villa Mount Royal pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Villa Mount Royal?
We found 19 amenities for this rental. This includes free wifi/internet, non-smoking, tv, refrigerator, and kitchen.
"Quiet, well-run, super clean. The breakfast was disappointing, though, and they wanted to charge us USD5 for a cappuccino - no thanks! We were spoiled by the excellent food in Sri Lanka."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this villa rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a dishwasher and free WiFi. Other amenities include laundry facilities, towels, slippers, and a DVD player.
Its a property about 7 km away from town. Its a beautifully built property . As i understand it has 6 rooms, and a pool table in the loft. Great staff. There is no lift but its not an issue. There are small things they need to see to. Like salt and pepper shakers ( rather than sticking your fingers into the salt/pepper jar. ) there are no tissues in the room/bathroom. No hand washers - but lovely towels. The scenery from the small restaurant is amazing. This is place i may stay at again
10 / 10Outstanding·Jan 2020
Quiet, well-run, super clean. The breakfast was disappointing, though, and they wanted to charge us USD5 for a cappuccino - no thanks! We were spoiled by the excellent food in Sri Lanka.
10 / 10Outstanding·Jan 2020
We had a great time here. It was quiet, well furnished and the food was lovely. They had a very personal service and we were followed up all the time. They also helped us to find a tuk tuk. In addition, we could decide when we wished to have breakfast or dinner and what we wished to eat from the menu.The location is lovely: you see the beautiful tea plantations.
The owner was very helpful and he followed us and helped at the train station.
Highly recommended. We are definitely coming back!
6 / 10Average·Feb 2025
Dining area was too much smell near the kitchen and everywhere
$$$$
Top rated by guests
8.8Excellent
(73 Ratings)
"Quiet, well-run, super clean. The breakfast was disappointing, though, and they wanted to charge us USD5 for a cappuccino - no thanks! We were spoiled by the excellent food in Sri Lanka."
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a dishwasher and free WiFi. Other amenities include laundry facilities, towels, slippers, and a DVD player.
Amenities
Free WiFi/internet
Non-smoking
TV
Refrigerator
Kitchen
WiFi/Internet
Microwave
Dishwasher
Kitchenware
Minibar
Garden
Oven
Laundry services
Bath or shower
Ironing facilities
Free toiletries
Towels
Desk
Hairdryer
FAQs
Is parking included with this villa?
Parking is not specified as an available amenity at Villa Mount Royal. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
We didn’t find pool listed as an amenity for this villa. It may be worth double checking if a pool is important for your stay.
Is Villa Mount Royal pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Villa Mount Royal?
We found 19 amenities for this rental. This includes free wifi/internet, non-smoking, tv, refrigerator, and kitchen.
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