Unprofessional

When I arrived I was told No rooms were available. I explained we have already paid for the room. And ask if they had anything available and was told No and had to drive around and find a new hotel at 930 at night.

When I arrived I was told No rooms were available. I explained we have already paid for the room. And ask if they had anything available and was told No and had to drive around and find a new hotel at 930 at night.

To say that this property is severely delapidated is an understatement, but it was a reasonable cost for the time I was planning to be in Ghana. The first evening that I arrived, the power went out in the entire building for several hours. The second day I was there, the water went out in the entire building, no bathing or sanitation (toilet) for more than 24 hours after which I contacted Hotels.com who assisted me in cancelling the booking and issuing a refund for the prepaid nights. Fortunately, I was able to book another hotel for my remaining 5 days in Ghana for not too much more money. I would highly recommend that you do not stay at either Hotel de Zews or Haoxin Hotel (as they are the same property doing business under multiple names).

Had a good and safe stay. Nice people.

Stayed for 9 nights March 2019. The bathroom was not cleaned had to do it ourselves , a dirty fridge ,broken mirror, poor lighting, broken table, windows dirty years of dirt, broken toilet seat. Definitely would not use this hotel again.Good location and travelling around was easy and near to the beach.

I am a Japanese, but I made a reservation for my friend's Nigerian stay, but it was said that the Nigerian can not stay at the reception desk at the front desk.

The staff is very friendly and welcoming. The neighborhood is very safe and quiet. The place is kept clean at all times. Rooms are very cosy and comfortable.