1) Manager, Ms Mile Nguyen was most helpful & attentive. Also knowledge 2) Property is quiet & peaceful but off the beaten path, thus have to cab it each time. However hotel staff will always call cab, very inexpensive & quick. All restaurants are around/inside the night market. Plenty of cabs around back to hotel. Each way is only 5mins & cost between VND30,000-60,000 ( which is really insignificant) 4) Massage /Spa services could be better

Such a friendly place, thank you for making us so feel welcome. Lovely rooms, great pool, lovely spa treatments - all round excellent service.

I highly recommend this wonderful Hotel! The staff went above expectations and made us feel so very comfortable. The location is excellent and we enjoyed riding bicycles along the river into the market. It is also very close to the Memories show, which is a great night out. The rooms are clean and spacious. We enjoyed the pool and the restaurant. This is a wonderful hotel for singles, couples and families! But above all, the staff are what makes this hotel perfect. In particular, we appreciated Thuy and Mile for such wonderful service. We will be back!!

All the staff are helpful and kindness.

This hotel was a nice stay for our family. The pool was small but we had fun playing games. The spa was lovely and so convenient. Breakfast was fantastic and we even ate dinner here too. The happy hour was an added bonus. Being able to rent the bikes and tour Hoi An was perfect for the kids.

A little bit of a walk into town, and dark on a night but we always felt safe. Staff super kind. Spa was ok but better to try one in town. Would defo stay lanataba again

Great peacefully location. Clean rooms. Great breakfast. Great view on the river.

We initially booked two weeks at Lantana, but we were looked after so well we stayed another week. Mile and her team were both professional and friendly we look forward to our next stay at Lantana.

I have booked two rooms . One with river view and another with pool view. The pool view is extremely not the same as the photo provided by the hotel. I am very disappointed. However, the river view is good.

Not a 4 ⭐️ hotel, breakfast was so bad and tasteless the night before you have to choose a dish for next day breakfast

Staff were friendly and helpful. The riverside location is more challenging to get to for cars/taxis but would be great if you want to walk or rent bicycles. Further from the tourist area so its nice and quiet.

Great service and good quality.

Friendly and attentive service made my 4 days very comfortable. Mile and her lovely staff are so polite and eager to please. I had an excellent massage in the spa area and enjoyed a refreshing swim in the small, but very clean and inviting, pool.

Out of the crowded center of Hoi An but close to some really good restaurants. About a 17 minute walk to the main tourist attractions. The staff was very friendly and helpful. The rooms were comfy with a balcony and a nice view of the river. Good massage. You can’t go wrong here.

WE LIKED THE AMAZING STAFF AND SERVICE ,VIEW FROM OUR ROOM ,FABULOUS BREAKFASTS AND FREE TRANSFERS TO TOWN AND BEACH

The staff were incredibly accommodating. The room was immaculate and beds were comfortable. Breakfast had an excellent variety. The shuttles to town and the beach were so very convenient. We would give this hotel 5 stars.

The staff were incredibly accommodating. The room was immaculate and beds were comfortable. Breakfast had an excellent variety. The shuttles to town and the beach were so very convenient.We would give this hotel 5 stars.

The staff starting from the manager are very nice, polite and accommodating. The food in the restaurant is excellent

Loved the location, rooms, breakfasts and staff. Didn't like the quality of the laundry service, the restaurant atmosphere for dinner or the lack of common areas to relax.

Loved the location, rooms, breakfasts and staff. Didnt like the quality of the laundry service, the restaurant atmosphere for dinner or the lack of common areas to relax.

We stayed here for 4 nights. We really enjoyed our stay. The staff was wonderful! They were very helpful and always kind. The breakfast was excellent with many Vietnamese and western choices. The room and building were immaculate. The bikes we borrowed were in good condition. We liked that the hotel was a bit of a walk from the old town, because it felt very peaceful and quiet on the riverside. However, the shuttle to town was also convenient. We also used their beach access one day, which was also very relaxing with good amenities. I would stay here again in a heartbeat!

Super helpful staff. We forgot money in our room and when they found it they managed to deposit it into the account of the hotel on our next destination so that we could have it back. The hotel is amazing and riverside rooms have great view. Not too close to old quarter, but complimentary shuttle service available.

Excellent property excellent staff very attentive. Call me by my name every time I walk in the front door

Excellent property excellent staff very attentive.Call me by my name every time I walk in the front door

The staff were very friendly and helpful. All our needs were well looked after. When we booked we had actually booked for the city hotel but when we arrived we found ourselves in the riverside hotel which we found very charming and more suited to our stay.

The staff were very friendly and helpful.All our needs were well looked after.When we booked we had actually booked for the city hotel but when we arrived we found ourselves in the riverside hotel which we found very charming and more suited to our stay.

Lovely hotel within walking distance to old town. Clean, comfortable, lovely breakfast and very friendly staff. Great shuttle bus service to private beach and town. Would definitely stay here again.

A good hotel although the 4* is not yet worth it. But hotel will do everything in order to satisfy you and correct possible errors.

Highly recommend this hotel. The property is beautiful and everything is spotlessly clean. It’s in a wonderful location right on the river and the hotel has convenient shuttles to take you to town or to the beach. The staff were exceptionally nice. The rooms were spacious, clean and the bed was the most comfortable I slept in all of South East Asia. I don’t think I’ve ever given a hotel five stars before so this is a first.

We loved Lantana Riverside Hoi An!The staff were fabulous... all of them... all just such lovely people who genuinely care about you and your welfare, and enjoyment of your stay!Location about 15 minutes’ walk away from the Old Town of Hoi An and perfectly in a quiet area. Use the free shuttle to get to and from the ancient city or the hotels private, or affiliated, beach. The beach is a must do incidentally because the location is amazing and is backed by a family run bar/restaurant which has an amazing selection of food and drinks at great prices, served at your free sunbeds or at the restaurants tables. The restaurant has basic toilet and shower facilities, too. Although further south than the busier An Bang, it is leisurely walk along the waterline away if you need your water-sports fix.The hotel services included pretty much everything you wanted, or needed. We used the spa for treatments, massages and the like which were all really good. Theres a small gym, and a lovely little pool, too.Food is great - the breakfast, something else in terms of selection, and snacks and meals in terms of prices, not unreasonable but there are plenty of alternatives locally just minutes away on foot.Lantana Riverside is faultless in many ways, and at the price, a great place to stay given the breakfast is included, and unlimited! Happy Hour lasts 3 or 4 hours and cocktails start at about £4 for two.Yup, just a great place to stay. Well be back, for sure!

Staff was so helpful with any requests or help needed. Cooking class was a great experience. Pool was great after a long day of touring. Will recommend to anybody going to Hoi An.

Very pleased with everything. Food, staff the location